This PSB Is Applicable To: U.S. and Canada
March 2, 2018
TO: Goodyear Company Owned Stores, Independent Goodyear Dealers in the U.S. and Canada
If you encounter a consumer with a vibration issue on Tesla Model S vehicles, model years 2014 thru 2017, dismount and check all 4 tires to see if the tires contain foam. If the tires contain foam, check to see if the foam inside any tire has come loose. If so, replace the tire(s) with loose foam, and return for an adjustment with a return reason of “Loose Foam”, then check the vehicle for vibration. If the foam is intact then follow the below process for match mounting.