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December 19, 2023 NHTSA CAMPAIGN NUMBER: 23V862000
Doors Can Be Unlocked During a Crash/FMVSS 214
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
NHTSA Campaign Number: 23V862
Manufacturer Tesla
, Inc.
Components LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
Potential Number of Units Affected 120,423
Summary
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, “Side Impact Protection.”
Remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters are expected to be mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-23-00-009.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Tesla has a Recall
Chronology :
– On December 6, 2023, during routine validation side-impact testing, Tesla Engineering observed a cabin door unlatch after impact on the non-struck side.
– On December 7, 2023, Tesla Engineering identified that the test vehicle was operating without the lockout functionality that complies with FMVSS No. 214, S9.2.3(b)(1). Tesla Engineering further identified that the lockout functionality was inadvertently excluded from the affected vehicles with software release 2021.36 and later releases (up to release 2023.44.30, which contains the recall remedy). Software release 2021.36 began deploying to the affected vehicles on September 30, 2021.
– On December 13, 2023, a non-compliance with FMVSS No. 214, S9.2.3(b)(1) was verified and a voluntary recall determination was made on the same day.
– As of December 14, 2023, Tesla is not aware of any warranty claims or injuries relating to this condition.
4 Affected Products
Vehicles
2 Associated Documents
Noncompliance Notice 573 Report
RCLRPT-23V862-1183.PDF 215.352KB
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Recall Acknowledgement
RCAK-23V862-5126.pdf 737.128KB
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SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-862
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Tesla, Inc. DEC 19, 2023 NHTSA Recall No. : 23V-862 Manufacturer Recall No. : SB-23-00-009 Manufacturer Information :
Manufacturer Name : Tesla, Inc.
Address : 1 Tesla Road
Austin TX 78725 Company phone : 6506815000
Population :
Number of potentially involved : 120,423 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2021-2023 Tesla Model S Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : The subject population includes all MY 2021-2023 Model S vehicles produced between February 3, 2021, and December 13, 2023, and all Model X vehicles
produced between August 18, 2021, and December 14, 2023.
Production Dates : FEB 03, 2021 – DEC 13, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2023 Tesla Model X Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : The subject population includes all MY 2021-2023 Model S vehicles produced between February 3, 2021, and December 13, 2023, and all Model X vehicles
produced between August 18, 2021, and December 14, 2023.
Production Dates : AUG 18, 2021 – DEC 14, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : On affected vehicles, software release 2021.36 and later releases (up to release 2023.44.30, which contains the recall remedy) permitted the cabin doors to disengage from the latched position during a crash, which does not comply with FMVSS No. 214, S9.2.3(b)(1). FMVSS 1 :
214 – Side impact protection Part 573 Safety Recall Report 23V-862 Page 2 FMVSS 2 : NR
Description of the Safety Risk : A cabin door latching mechanism that does not comply with FMVSS No .214, S.9.2.3(b)(1) may increase the risk of injury during a crash.
Description of the Cause : On affected vehicles, software release 2021.36 and later releases (up to release 2023. 44.30, which contains the recall remedy) inadvertently excluded the lockout functionality that complies with FMVSS No. 214, S9.2.3(b)(1). Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : VC Left and VC Right Component Description : ASY. LEFT CONTROLLER GEN 4
Component Part Number : 1585694-01-B; 1585694-02-B; 1585694-03-B; 1585694-09-B; 1585694-00-C Component Name 2 : VC Left and VC Right
Component Description : ASY. LEFT CONTROLLER GEN 4 NEW MATERIAL Component Part Number : 1585694-07-B Component Name 3 : VC Left and VC Right
Component Description : ASY. RIGHT CONTROLLER GEN 4
Component Part Number : 1585693-00-A; 1585693-00-B; 1585693-01-B; 1585693-02-B Component Name 4 : VC Left and VC Right
Component Description : ASY. RIGHT CONTROLLER GEN 4, MS Component Part Number : 1585693-09-B Supplier Identification : Component Manufacturer
Name : Tesla, Inc.
Address : 1 Tesla Road The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-862 Page 3 Austin Texas 78725 Country : United States Chronology :
– On December 6, 2023, during routine validation side-impact testing, Tesla Engineering observed a cabin door unlatch after impact on the non-struck side. – On December 7, 2023, Tesla Engineering identified that the test vehicle was operating without the lockout functionality that complies with FMVSS No. 214, S9.2.3(b)(1). Tesla Engineering further identified that the lockout functionality was inadvertently excluded from the affected vehicles with software release 2021.36 and later releases (up to release 2023.44.30, which contains the recall remedy). Software release 2021.36 began deploying to the affected vehicles on September 30, 2021. – On December 13, 2023, a non-compliance with FMVSS No. 214, S9.2.3(b)(1) was verified and a voluntary recall determination was made on the same day. – As of December 14, 2023, Tesla is not aware of any warranty claims or injuries relating to this condition. Description of Remedy :
Description of Remedy Program : At no cost to customers, affected vehicles received an over-the-air
software remedy, which began deploying on or shortly after December 12, 2023, with software release 2023.44.30. Software release 2023.44.30 or later releases incorporate the lockout functionality that complies with FMVSS No. 214, S9.2.3(b)(1). No service visit is necessary, and no further action is necessary from owners whose vehicles are equipped with software release 2023.44.30 or a later software release. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Tesla does not plan to include a statement in the Part 577 owner notification about pre-notice reimbursement to owners because there is no paid repair relating to the underlying condition and owners received the remedy free of charge with an OTA software release.
On affected vehicles, software release 2023.44.30 or a later release complies with FMVSS No. 214, S9.2.3(b)(1), whereas prior software releases back to release 2021.36 do not.
Beginning on December 9, 2023, software release 2023.38.200.2 was introduced in production, which incorporates the lockout functionality that complies with FMVSS No. 214, S9.2.3(b)(1). Recall Schedule : Description of Recall Schedule : All Tesla stores and service centers will be notified about this recall on or The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-862
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
shortly after December 21, 2023. Owner notification letters will be mailed in accordance with 49 C.F.R. § 577.7.
Planned Dealer Notification Date : DEC 21, 2023 – DEC 21, 2023
Planned Owner Notification Date : FEB 17, 2024 – FEB 17, 2024
* NR – Not Reported
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