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April 17, 2024 NHTSA CAMPAIGN NUMBER: 24V276000
Unintended Acceleration from Trapped Pedal
A trapped accelerator pedal can cause the vehicle to accelerate unintentionally, increasing the risk of a crash.
NHTSA Campaign Number: 24V276
Manufacturer Tesla, Inc.
Components VEHICLE SPEED CONTROL
Potential Number of Units Affected 3,878
Summary
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. The accelerator pedal pad may dislodge and cause the pedal to become trapped by the interior trim.
Remedy
Tesla service will replace or repair the accelerator pedal assembly, free of charge. Owner notification letters are expected to be mailed in June 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-24-33-003.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
– On March 31, 2024, Tesla received notice of a customer claim of the condition present on an affected vehicle.
– On April 2, 2024, Tesla Engineering reviewed the vehicle’s data logs, which confirmed that both brake and accelerator pedals were pressed and the vehicle behaved as intended, meaning the brake pedal cut drive torque and brought the vehicle to a stop.
– On April 3, 2024, Tesla received notice of a second customer claim of the condition present on an affected vehicle. In parallel, as part of its ongoing assessment of the condition, Tesla Engineering performed tests to characterize and recreate the condition.
– On April 8, 2024, Tesla Engineering received and reviewed images associated with the first customer claim, which confirmed the presence of the condition.
– Through the week of April 8, 2024, Tesla Engineering continued additional tests relating to the scope and behavior of the condition.
– On April 12, 2024, having completed its assessment of the condition, Tesla made a determination to voluntarily recall the affected vehicles.
– As of April 15, 2024, Tesla is not aware of any collisions, injuries or deaths relating to this condition.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
TESLA | CYBERTRUCK | 2024 |
2 Associated Documents
Recall Acknowledgement
RCAK-24V276-5059.pdf 698.947KB
Defect Notice 573 Report
RCLRPT-24V276-7026.PDF 214.553KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V276&docType=RCL
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-276
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Tesla, Inc. APR 17, 2024 NHTSA Recall No. : 24V-276 Manufacturer Recall No. : SB-24-33-003 Manufacturer Information :
Manufacturer Name : Tesla, Inc.
Address : 1 Tesla Road
Austin TX 78725 Company phone : 6506815000
Population :
Number of potentially involved : 3,878 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2024-2024 Tesla Cybertruck Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : The recall population includes all Model Year (“MY”) 2024 Cybertruck vehicles manufactured from November 13, 2023, to April 4, 2024.
Production Dates : NOV 13, 2023 – APR 04, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : On affected vehicles, when high force is applied to the pad on the accelerator pedal, the pad may dislodge, which may cause the pedal to become trapped in the interior trim above the pedal.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the pad on the accelerator pedal becomes trapped in the interior trim above the pedal, the performance and operation of the pedal will be affected, which may increase the risk of a collision. Note that application of the brake pedal will cut drive torque, including when both brake and accelerator pedals are pressed, and continued application of the brake pedal will bring the vehicle to a stop as quickly as if the accelerator pedal was not pressed.
Description of the Cause : An unapproved change introduced lubricant (soap) to aid in the component assembly of the pad onto the accelerator pedal. Residual lubricant reduced the retention of the pad to the pedal. Identification of Any Warning
that can Occur : If the condition is present and the driver attempts to apply the accelerator pedal, the driver will detect the condition through immediate compromised
performance and operation of the pedal. In addition, if the condition is present Part 573 Safety Recall Report 24V-276 Page 2 when the driver applies the brake pedal, the driver will receive an audible and visual alert that both brake and accelerator pedals are being pressed.
Application of the brake pedal will cut drive torque, including when both brake and accelerator pedals are pressed. Involved Components : Component Name 1 : Accelerator Pedal Component Description : Accelerator Pedal Assembly Component Part Number : 1250695-01-B Supplier Identification : Component Manufacturer
Name : KSR International Inc.
Address : 95 Erie St S
Ridgetown, ON Foreign States N0P 2C0 Country : Canada Chronology :
– On March 31, 2024, Tesla received notice of a customer claim of the condition present on an affected vehicle. – On April 2, 2024, Tesla Engineering reviewed the vehicle’s data logs, which confirmed that both brake and accelerator pedals were pressed and the vehicle behaved as intended, meaning the brake pedal cut drive torque and brought the vehicle to a stop. – On April 3, 2024, Tesla received notice of a second customer claim of the condition present on an affected vehicle. In parallel, as part of its ongoing assessment of the condition, Tesla Engineering performed tests to characterize and recreate the condition. – On April 8, 2024, Tesla Engineering received and reviewed images associated with the first customer claim, which confirmed the presence of the condition. – Through the week of April 8, 2024, Tesla Engineering continued additional tests relating to the scope and behavior of the condition. – On April 12, 2024, having completed its assessment of the condition, Tesla made a determination to voluntarily recall the affected vehicles. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-276
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
– As of April 15, 2024, Tesla is not aware of any collisions, injuries or deaths relating to this condition.
Description of Remedy :
Description of Remedy Program : At no charge to the customer, Tesla will replace or rework the accelerator
pedal assembly such that the assembly meets specifications and ensures sufficient retention force between the pad and accelerator pedal to prevent the pad from dislodging. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production :
Tesla does not plan to include a statement in the Part 577 owner notification about pre-notice reimbursement to owners because all affected vehicles remain covered under the new vehicle warranty.
The recalled component is an accelerator pedal assembly as described in the cause section. The replacement component is an accelerator pedal assembly as described in the remedy section.
By April 17, 2024, Cybertruck vehicles in production were equipped with a new accelerator pedal component and part number. Cybertruck vehicles at delivery centers and in transit to delivery centers will receive the remedy described above prior to delivery to customers. Recall Schedule :
Description of Recall Schedule : All Tesla stores and service centers will be notified on or around April 19,
2024. Owner notification letters will be mailed in accordance with 49 C.F. R. § 577.7.
Planned Dealer Notification Date : APR 19, 2024 – APR 19, 2024
Planned Owner Notification Date : JUN 18, 2024 – JUN 18, 2024
* NR – Not Reported
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