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April 17, 2024 NHTSA CAMPAIGN NUMBER: 24V276000
Unintended Acceleration from Trapped Pedal
A trapped accelerator pedal can cause the vehicle to accelerate unintentionally, increasing the risk of a crash.
NHTSA Campaign Number: 24V276
Manufacturer Tesla, Inc.
Components VEHICLE SPEED CONTROL
Potential Number of Units Affected 3,878
Summary
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. The accelerator pedal pad may dislodge and cause the pedal to become trapped by the interior trim.
Remedy
Tesla service will replace or repair the accelerator pedal assembly, free of charge. Owner notification letters are expected to be mailed in June 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-24-33-003.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Tesla has a Recall
SB-24-33-003
April 18, 2024
Inspect Accelerator Pedal
Condition
On affected Cybertruck vehicles, when a high amount of force is applied to the accelerator pedal pad, the pad may dislodge and become trapped in the interior trim above the pedal.
Correction
Rework or replace the accelerator pedal assembly such that the assembly meets specifications and ensures sufficient retention force between the pad and accelerator pedal to prevent the pad from dislodging.
Part Number | Description | Quantity |
1064496-00-A | BLIND RIVET,5/32X4.5-9.0 GRIP,AL/SS | 1 |
1250695-99-B | ACCELERATOR PEDAL FLOOR MOUNTED, 16 DEG, OPTION | 1 |
Procedure
WARNING: Use only the PEDAL REWORK KIT (listed in the Special Tools section) to perform the rework described in this procedure. DO NOT attempt to perform this procedure without the drilling jig provided in the PEDAL REWORK KIT.
- Open the LH front door and move the LH front seat fully rearward.
- If a floormat is installed in the driver footwell, remove it from the vehicle.
- Clean the surface of the aluminum pedal pad with an IPA wipe, making sure to remove all debris from the pad.
- Measure the distance between the bottom of the aluminum accelerator pedal pad and the bottom of the pedal backing (Figure 1).
WARNING: DO NOT manually reposition the pedal pad under any circumstances. Measure the distance, and then perform the procedure as instructed.
- If the measured distance is 5 mm or greater, replace the accelerator pedal assembly (refer to Service Manual procedure 3325020022). Afterwards, discontinue this procedure and use bulletin correction code S022433003.
WARNING: Make sure that the replacement accelerator pedal assembly has a rivet installed on the bottom end of the pedal pad (Figure 2). If a rivet is not installed on the replacement pedal assembly, install the replacement pedal assembly on the vehicle, and then continue to step 5 to install a rivet on the replacement pedal assembly.
- If the measured distance is less than 5 mm, continue to step 5.
- Position the drilling jig (provided in the pedal rework kit) on the accelerator pedal assembly, making sure the bottom of the jig aligns with the bottom of the pedal (Figure 3).
CAUTION: The drilling jig is desgined to contact a reinforcement tab (circled, Figure 4) on the back of the pedal assembly, at which point, the jig will no longer slide downwards. Do not force the jig past this point, as doing so could damage the pedal assembly.
- Install a 4 mm drill bit in the cordless drill, making sure that 35 mm to 40 mm of the drill bit is protruding from the drill (Figure 5).
CAUTION: No less than 35 mm and no more than 40 mm of the drill bit may protrude from the drill. An exposed drill bit length outside of this range might prevent proper rivet installation or damage the pedal assembly.
TIP: The drill bit spacer (provided in the pedal rework kit) can be used to help achieve the 35 mm–40 mm exposed drill bit length.
- Put on Personal Protective Equipment (PPE) appropriate for drilling work, such as gloves and eye protection.
WARNING: Failure to use proper PPE can result in personal injury.
- Position the drill bit in the hole of the drilling jig (Figure 6), and then drill through the pedal, making sure the back side of the pedal is drilled through.
TIP: Use an inspection mirror to confirm that the back side of the pedal has been drilled through.
- Remove the drilling jig, and then vacuum up any drilling debris around the base of the pedal.
- Install a 4 mm rivet bit in the rivet gun, and then position the rivet (1064496-00-A) on the rivet bit.
- Install the rivet that attaches the pedal pad to the pedal backing (Figure 7).
- Vacuum up any remaining debris on the footwell carpet around the base of the accelerator pedal and behind the pedal assembly. Also vacuum and/or wipe both sides of the floormat clean, if one was removed earlier in this procedure.
- Confirm proper rivet installation:
- The rivet head should be in complete contact with the pedal pad, and slight deformation of the pedal pad is expected (Figure 8).
- Use an inspection mirror to confirm that the rivet mandrel is flush with the back side of the pedal assembly (Figure 9).
- Reinstall the floormat, if one was removed.
- Use the appropriate bulletin correction code:
- Use bulletin correction code S012433003 if the vehicle’s existing pedal assembly was riveted.
- Use bulletin correction code S032433003 if a new pedal assembly was installed and then riveted.
Chronology :
– On March 31, 2024, Tesla received notice of a customer claim of the condition present on an affected vehicle.
– On April 2, 2024, Tesla Engineering reviewed the vehicle’s data logs, which confirmed that both brake and accelerator pedals were pressed and the vehicle behaved as intended, meaning the brake pedal cut drive torque and brought the vehicle to a stop.
– On April 3, 2024, Tesla received notice of a second customer claim of the condition present on an affected vehicle. In parallel, as part of its ongoing assessment of the condition, Tesla Engineering performed tests to characterize and recreate the condition.
– On April 8, 2024, Tesla Engineering received and reviewed images associated with the first customer claim, which confirmed the presence of the condition.
– Through the week of April 8, 2024, Tesla Engineering continued additional tests relating to the scope and behavior of the condition.
– On April 12, 2024, having completed its assessment of the condition, Tesla made a determination to voluntarily recall the affected vehicles.
– As of April 15, 2024, Tesla is not aware of any collisions, injuries or deaths relating to this condition.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
TESLA | CYBERTRUCK | 2024 |
3 Associated Documents
Recall Acknowledgement
RCAK-24V276-5059.pdf 698.947KB
Defect Notice 573 Report
RCLRPT-24V276-7026.PDF 214.553KB
Remedy Instructions and TSB
RCRIT-24V276-0775.pdf 687.485KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V276&docType=RCL
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SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-276
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Tesla, Inc. APR 17, 2024 NHTSA Recall No. : 24V-276 Manufacturer Recall No. : SB-24-33-003 Manufacturer Information :
Manufacturer Name : Tesla, Inc.
Address : 1 Tesla Road
Austin TX 78725 Company phone : 6506815000
Population :
Number of potentially involved : 3,878 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2024-2024 Tesla Cybertruck Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : The recall population includes all Model Year (“MY”) 2024 Cybertruck vehicles manufactured from November 13, 2023, to April 4, 2024.
Production Dates : NOV 13, 2023 – APR 04, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : On affected vehicles, when high force is applied to the pad on the accelerator pedal, the pad may dislodge, which may cause the pedal to become trapped in the interior trim above the pedal.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the pad on the accelerator pedal becomes trapped in the interior trim above the pedal, the performance and operation of the pedal will be affected, which may increase the risk of a collision. Note that application of the brake pedal will cut drive torque, including when both brake and accelerator pedals are pressed, and continued application of the brake pedal will bring the vehicle to a stop as quickly as if the accelerator pedal was not pressed.
Description of the Cause : An unapproved change introduced lubricant (soap) to aid in the component assembly of the pad onto the accelerator pedal. Residual lubricant reduced the retention of the pad to the pedal. Identification of Any Warning
that can Occur : If the condition is present and the driver attempts to apply the accelerator pedal, the driver will detect the condition through immediate compromised
performance and operation of the pedal. In addition, if the condition is present Part 573 Safety Recall Report 24V-276 Page 2 when the driver applies the brake pedal, the driver will receive an audible and visual alert that both brake and accelerator pedals are being pressed.
Application of the brake pedal will cut drive torque, including when both brake and accelerator pedals are pressed. Involved Components : Component Name 1 : Accelerator Pedal Component Description : Accelerator Pedal Assembly Component Part Number : 1250695-01-B Supplier Identification : Component Manufacturer
Name : KSR International Inc.
Address : 95 Erie St S
Ridgetown, ON Foreign States N0P 2C0 Country : Canada Chronology :
– On March 31, 2024, Tesla received notice of a customer claim of the condition present on an affected vehicle. – On April 2, 2024, Tesla Engineering reviewed the vehicle’s data logs, which confirmed that both brake and accelerator pedals were pressed and the vehicle behaved as intended, meaning the brake pedal cut drive torque and brought the vehicle to a stop. – On April 3, 2024, Tesla received notice of a second customer claim of the condition present on an affected vehicle. In parallel, as part of its ongoing assessment of the condition, Tesla Engineering performed tests to characterize and recreate the condition. – On April 8, 2024, Tesla Engineering received and reviewed images associated with the first customer claim, which confirmed the presence of the condition. – Through the week of April 8, 2024, Tesla Engineering continued additional tests relating to the scope and behavior of the condition. – On April 12, 2024, having completed its assessment of the condition, Tesla made a determination to voluntarily recall the affected vehicles. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-276
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
– As of April 15, 2024, Tesla is not aware of any collisions, injuries or deaths relating to this condition.
Description of Remedy :
Description of Remedy Program : At no charge to the customer, Tesla will replace or rework the accelerator
pedal assembly such that the assembly meets specifications and ensures sufficient retention force between the pad and accelerator pedal to prevent the pad from dislodging. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production :
Tesla does not plan to include a statement in the Part 577 owner notification about pre-notice reimbursement to owners because all affected vehicles remain covered under the new vehicle warranty.
The recalled component is an accelerator pedal assembly as described in the cause section. The replacement component is an accelerator pedal assembly as described in the remedy section.
By April 17, 2024, Cybertruck vehicles in production were equipped with a new accelerator pedal component and part number. Cybertruck vehicles at delivery centers and in transit to delivery centers will receive the remedy described above prior to delivery to customers. Recall Schedule :
Description of Recall Schedule : All Tesla stores and service centers will be notified on or around April 19,
2024. Owner notification letters will be mailed in accordance with 49 C.F. R. § 577.7.
Planned Dealer Notification Date : APR 19, 2024 – APR 19, 2024
Planned Owner Notification Date : JUN 18, 2024 – JUN 18, 2024
* NR – Not Reported
**************************************************************************************************************
SB-24-33-003 Page 1 of 5
_
Tesla, Inc.
Service Bulletin
Inspect Accelerator Pedal
SB-24-33-003
April 18, 2024
Classification Section/Group Mobile Service Configuration
Recall Bulletin
33 – Brakes
Can Perform (where permitted)
All Model Model Year Country/Region Build Location
Cybertruck
2024
North America
Giga Texas
The model(s) and model year(s) listed are a general approximation of the affected VIN list. Refer to the VIN/Bulletin Tracker or Customer/Vehicle profile to determine applicability of this bulletin for a particular vehicle.
Recall Bulletin: Recall Bulletins are mandatory service procedures that, unless they can be completed via a software update that a customer installs through the normal course of ownership, must be carried out by Tesla-certified Service Centers. Recall work performed by uncertified technicians could lead to unsafe conditions or voided warranty provisions.
Condition
On affected Cybertruck vehicles, when a high amount of force is applied to the accelerator pedal pad, the pad may dislodge and become trapped in the interior trim above the pedal.
Correction
Rework or replace the accelerator pedal assembly such that the assembly meets specifications and ensures sufficient retention force between the pad and accelerator pedal to prevent the pad from dislodging. Correction Description Correction Time
Inspect Accelerator Pedal; Secure Pedal Pad With Rivet
S012433003
0.12
Inspect Accelerator Pedal; Replace Accelerator Pedal Assembly (Rivet Pre-Installed)
S022433003
0.12
Inspect Accelerator Pedal; Replace Accelerator Pedal Assembly And Secure Pedal Pad With Rivet
S032433003
0.18
Part Number Description Quantity
If Necessary
1064496-00-A
1250695-99-B
BLIND RIVET,5/32X4.5-9.0 GRIP,AL/SS
ACCELERATOR PEDAL FLOOR MOUNTED, 16 DEG, OPTION
1
1
These part numbers were current at the time of publication. Use the revisions listed or later, unless otherwise specified in the Parts Catalog.
Special Tools
2056423-00-A
1126494-00-A
1054713-00-A
1806674-00-A
—
PEDAL REWORK KIT (INCLUDES DRILLING JIG AND DRILL BIT SPACER)
SET, DRILL BIT, 1-13MM
KIT, RIVET ASSORTMENT WITH GUN
VACUUM, SHOP
INSPECTION MIRROR (IN SHOP TOOLBOX)
Shop Supplies
Isopropyl Alcohol (IPA) wipes
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Procedure
WARNING: Use only the PEDAL REWORK KIT (listed in the Special Tools section) to perform the rework described in this procedure. DO NOT attempt to perform this procedure without the drilling jig provided in the PEDAL REWORK KIT.
1. Open the LH front door and move the LH front seat fully rearward.
2. If a floormat is installed in the driver footwell, remove it from the vehicle.
3. Clean the surface of the aluminum pedal pad with an IPA wipe, making sure to remove all debris from the pad.
4. Measure the distance between the bottom of the aluminum accelerator pedal pad and the bottom of the pedal backing (Figure 1).
WARNING: DO NOT manually reposition the pedal pad under any circumstances. Measure the distance, and then perform the procedure as instructed.
Figure 1
• If the measured distance is 5 mm or greater, replace the accelerator pedal assembly (refer to Service Manual procedure 3325020022). Afterwards, discontinue this procedure and use bulletin correction code S022433003.
WARNING: Make sure that the replacement accelerator pedal assembly has a rivet installed on the bottom end of the pedal pad (Figure 2). If a rivet is not installed on the replacement pedal assembly, install the replacement pedal assembly on the vehicle, and then continue to step 5 to install a rivet on the replacement pedal assembly.
Figure 2
• If the measured distance is less than 5 mm, continue to step 5.
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5. Position the drilling jig (provided in the pedal rework kit) on the accelerator pedal assembly, making sure the bottom of the jig aligns with the bottom of the pedal (Figure 3).
CAUTION: The drilling jig is desgined to contact a reinforcement tab (circled, Figure 4) on the back of the pedal assembly, at which point, the jig will no longer slide downwards. Do not force the jig past this point, as doing so could damage the pedal assembly.
Figure 3
Figure 4
6. Install a 4 mm drill bit in the cordless drill, making sure that 35 mm to 40 mm of the drill bit is protruding from the drill (Figure 5).
CAUTION: No less than 35 mm and no more than 40 mm of the drill bit may protrude from the drill. An exposed drill bit length outside of this range might prevent proper rivet installation or damage the pedal assembly.
TIP: The drill bit spacer (provided in the pedal rework kit) can be used to help achieve the 35 mm–40 mm exposed drill bit length.
\
Figure 5
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7. Put on Personal Protective Equipment (PPE) appropriate for drilling work, such as gloves and eye protection.
WARNING: Failure to use proper PPE can result in personal injury.
8. Position the drill bit in the hole of the drilling jig (Figure 6), and then drill through the pedal, making sure the back side of the pedal is drilled through.
TIP: Use an inspection mirror to confirm that the back side of the pedal has been drilled through.
Figure 6
9. Remove the drilling jig, and then vacuum up any drilling debris around the base of the pedal.
10. Install a 4 mm rivet bit in the rivet gun, and then position the rivet (1064496-00-A) on the rivet bit.
11. Install the rivet that attaches the pedal pad to the pedal backing (Figure 7).
Figure 7
12. Vacuum up any remaining debris on the footwell carpet around the base of the accelerator pedal and behind the pedal assembly. Also vacuum and/or wipe both sides of the floormat clean, if one was removed earlier in this procedure.
SB-24-33-003 Page 5 of 5
For feedback on the accuracy of this document, email ServiceBulletinFeedback@tesla.com
13. Confirm proper rivet installation:
• The rivet head should be in complete contact with the pedal pad, and slight deformation of the pedal pad is expected (Figure 8).
• Use an inspection mirror to confirm that the rivet mandrel is flush with the back side of the pedal assembly (Figure 9).
Figure 8
Figure 9
14. Reinstall the floormat, if one was removed.
15. Use the appropriate bulletin correction code:
• Use bulletin correction code S012433003 if the vehicle’s existing pedal assembly was riveted.
• Use bulletin correction code S032433003 if a new pedal assembly was installed and then riveted.
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