SB-24-12-006 – Improperly Adhered Trunk Bed Trim Can Detach – 2024 Tesla Cybertruck

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June 19, 2024 NHTSA CAMPAIGN NUMBER: 24V457000

Improperly Adhered Trunk Bed Trim Can Detach

A loose applique can detach from the vehicle, creating a road hazard for following motorists and increasing the risk of a crash.

 

NHTSA Campaign Number: 24V457

Manufacturer Tesla, Inc.

Components STRUCTURE

Potential Number of Units Affected 11,383

 

Summary

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. The trunk bed trim sail applique could have been improperly adhered and can loosen.

 

Remedy

Tesla service will apply adhesion promoter and pressure sensitive tape or replace missing applique as necessary, free of charge. Owner notification letters are expected to be mailed August 18, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-24-12-006.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Tesla has a Recall

 


Chronology :

– On December 28, 2023, an undelivered Cybertruck with a single missing applique arrived at a Tesla delivery center after being transported on a vehicle hauler.

– From late December 2023 to early January 2024, Tesla engineers at Giga Factory Texas investigated the issue and optimized the install location and tooling and inspection station to improve adhesion controls.

– Between January 2024 and May 10, 2024, Tesla continued to monitor the vehicle fleet. No additional occurrences were identified, warranting no further investigation.

– On May 11, 2024, Tesla identified a second occurrence, this time on a customer vehicle.

– From May 11 through May 29, 2024, Tesla investigated the incident and determined that the applique had delaminated from the supplier-controlled adhesion interface due to the applique or adhesion not being installed according to specification.

– From May 11 through June 11, 2024, Tesla surveyed and assessed the retention of sail appliques on vehicles in the field and found additional instances of loose or detached appliques due to improper installation of the applique or adhesive.

– On June 12, 2024, Tesla made a determination to voluntarily recall the affected vehicles.

– As of June 12, 2024, Tesla is not aware of any collisions, injuries, or deaths relating to this condition.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
TESLA CYBERTRUCK 2024

 


2 Associated Documents

Recall Acknowledgement

RCAK-24V457-6935.pdf 645.652KB

 


Recall 573 Report

RCLRPT-24V457-8511.PDF 214.67KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V457&docType=RCL

 


 

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Last update on 2024-06-25 / Affiliate links / Images from Amazon Product Advertising API

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