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This PSB Is Applicable To: U.S. and Canada
March 2, 2018
PSB #2018-02
TO: Goodyear Company Owned Stores, Independent Goodyear Dealers in the U.S. and Canada
Subject: Vibration Issue with Tesla
Model S Vehicles
If you encounter a consumer with a vibration issue on Tesla Model S vehicles, model years 2014 thru 2017, dismount and check all 4 tires to see if the tires contain foam. If the tires contain foam, check to see if the foam inside any tire has come loose. If so, replace the tire(s) with loose foam, and return for an adjustment with a return reason of “Loose Foam”, then check the vehicle for vibration. If the foam is intact then follow the below process for match mounting.
Why is it Necessary to Match Mount?
When tires are mounted in a random position on the wheel and the wheel is bolted to the vehicle in a random position, the individual components may sometimes be aligned to cause excessive run-out. Excessive run-out may result in a vibration complaint. To minimize vibration complaints, you must:
- Minimize tire/wheel assembly radial run-out.
- Accurately balance the tire / wheel assemblies.
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Bestseller No. 1
Armor All Extreme Wheel and Tire Cleaner , Car Wheel Cleaner Spray, 24 Fl Oz
- Safely dissolves grease road grime and brake dust on contact
- Reveals your wheel's brilliant shine
- Safe for all wheels
- Fit type: Universal Fit
Bestseller No. 2
Chemical Guys CLD30216 Total Extract Tire & Rubber Cleaner, Safe for Cars, Trucks, SUVs, Motorcycles, RVs & More, 16 fl oz
- REMOVE HARSH GRIME & OXIDATION - Total Extract Tire & Rubber Cleaner is the must have detailing essential that quickly cleans dirt, browning (tire blooming), grime, oxidation, and caked on old dressing from your rubber tires and trim and restore it to a clean brilliant, dark, rich surface!
- GET RID OF BROWN TIRES - All too often you clean your paint and glass, but forget about the most visible part: the tires! Total Extract Tire & Rubber Cleaner rapidly and effectively cleans, degreases, and removes the dirt, grime, and browning from your tires and rubber.
- PREP YOUR TIRES FOR BEST RESULTS - Cleaning your tires and rubber trim properly before applying a dressing helps ensure a proper bond between the chemical and the surface for longer lasting results every time!
- THE GO TO BRAND IN CAR CARE - Car lovers choose Chemical Guys, not only for the finest car care products, but the world class customer support and vast detailing knowledge Chemical Guys is more than a brand it's a lifestyle with a worldwide following
SaleBestseller No. 3
Black Magic 800002222 Bleche-Wite Tire Cleaner Concentrate - 1 Gallon
- Fast-acting, easy-to-use formula releases brake dust, grime and road film on contact
Bestseller No. 4
Chemical Guys Tire Kicker Sprayable Extra Glossy Tire Shine (Works on Rubber, Vinyl & Plastic) Safe for Cars, Trucks, Motorcycles, RVs & More, 16 fl oz
- RESTORE A BRIGHT, WET SHINE ON TIRES - Tire Kicker Extra Glossy Tire Shine is an easy to apply, sprayable dressing tire dressing that uses refined gloss enhancers & plastic nourishers to penetrate deep into tires and restore a “like-new” lustrous shine.Fit Type: Universal Fit
- USE IT ON ALL YOUR RUBBER, VINYL, & PLASTIC - Tire Kicker not only works to restore and protect your tires, but can be easily applied to any rubber, vinyl, and plastic pieces around your car’s interior and exterior to enhance shine and durably protect
- PROTECT AGAINST FADING, CRACKING & DISCOLORATION - The sprayable formula in Tire Kicker offers your tires and other rubber and plastic trim pieces durable protection against the Suns brutal rays to help prevent discoloration, fading and cracking
- FINISHES DRY TO THE TOUCH - Unlike other tire shines and plastic dressings that leave surfaces feeling greasy and slimy, Tire Kicker Extra Glossy Tire Shine finishes dry to the touch with a non-slippery feel and helps avoid attracting fresh dirt and dust
- SPRAYABLE FORMULA IS EASY TO APPLY - Tire Kicker comes in a liquid, sprayable form that is easy to apply. Now anyone can achieve a deep shine and add durable protection all on their own
Bestseller No. 5
Armor All Tire Foam, Tire Cleaner Spray for Cars, Trucks, Motorcycles, 20 Oz Each, 1.25 Pound (Pack of 1)
- CAR Tire CLEANER SPRAY: One 20 oz can of Armor All Tire Foam Protectant
- ONE-STEP Tire CARE: Wheel cleaning tool cleans, shines and protects your tires in one easy step
- LIFTS AWAY DIRT WITH NO WIPING OR RINSING: Foaming-action surfactants in the car tire cleaner spray lift dirt from the Tire and carry it away with no wiping or rinsing required
- CLEANS AND SHINES tires AND WHEELS: Car tires have a clean, uniform surface and a lustrous shine after using these car care products
- REMOVES DAILY MUD AND MUCK: Perfect tire foam spray for removing daily mud and muck from tires
Bestseller No. 6
Black Magic 120228 Intense Foam Wheel & Tire Cleaner, High-Foaming Formula for Deep Cleaning, Removes Dirt, Grime & Brake Dust – Safe on All Wheels, 22 Fl Oz
- Foam-Powered Deep Clean: High-foaming action lifts away dirt, grime, and brake dust, leaving your wheels and tires spotless.
- Color-Changing Formula: Watch the foam turn from white to brown, showing contaminants being dissolved and removed.
- Safe for All Wheels & Tires: Gentle yet powerful formula safe to use on all wheel types, tires, wheel wells, and more.
- Effortless Shine: Easy-to-use spray gives your wheels a slick, like-new appearance with no scrubbing required.
- Fresh Cherry Scent: Enjoy a refreshing cherry fragrance while you clean, making car care a more pleasant experience.
Bestseller No. 7
Black Magic 800002224 Bleche-Wite Tire Cleaner Trigger Spray - 32 oz.
- Fast-acting, easy-to-use formula releases brake dust, grime and road film on contact
Bestseller No. 8
P & S Professional Detail Products Brake Buster Wheel Cleaner - Non-Acid Formula, Removes Brake Dust, Dirt, & Corrosion
- Powerful Brake Dust Removal: Cuts through tough brake dust, grime, and road contaminants with ease. This high-performance cleaner is designed to lift away embedded dirt and iron buildup, restoring your wheels to a factory-fresh look
- Safe for All Wheels & Finishes: The non-acid formula makes it safe for chrome, aluminum, painted, powder-coated, and steel wheels. Get a deep clean without worrying about damage or discoloration
- Foaming Action for Maximum Cleaning: Use it straight from the bottle or dilute it in a foam sprayer to create a thick, clinging foam that lifts dirt and debris for effortless rinsing. The foaming action penetrates into hard-to-reach areas for thorough cleaning
- Restores & Protects: Not only does Brake Buster remove stubborn contaminants, but it also leaves behind a protective coating to help repel future grime, brake dust, and oxidation—keeping your wheels cleaner for longer
- Professional-Grade Performance: Trusted by detailing professionals and part of the Renny Doyle Double Black Collection, this wheel cleaner delivers pro-level results for enthusiasts and pros alike. Perfect for daily drivers, off-road rigs, and show cars
Bestseller No. 9
Armor All Extreme Wheel and Tire Cleaner - 32 FL OZ
- Triple-Action formula dissolves grease, road grime and brake dust
- Intense foaming action clings to wheels and lifts away the most stubborn soils
- Blanketing agent helps formula spread into nooks and crannies to attack tough dirt
- Safe for factory and aftermarket coated wheels when used as directed
- Reveals brilliant shine
SaleBestseller No. 10
Meguiar's Hot Shine Tire Foam - High Goss Tire Shine that Cleans, Shines, and Protects in One, Deep, Black Shine with Conditioners and UV Protection to Help Keep Tires Looking Like New, 19 Oz Aerosol
- SPRAY TIRE DRESSING: Cleans, shines, and protects in one easy step with hands-off application
- GLOSSY TIRE SHINE: Thick, active foam powers through buildup to reveal a deep, black shine
- EASY SPRAY FOAM: Convenient and easy-to-use foam that stays where you spray, then dissolves clear for less mess. Simply spray and walk away!
- UV PROTECTION: Conditioners and UV protection help keep tires looking like new
- LASTS FOR WEEKS: With water-resistant polymers, the shine last for weeks on end
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