December 21, 2021 NHTSA CAMPAIGN NUMBER: 21V00D000
A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.
NHTSA Campaign Number: 21V00D000
Manufacturer Tesla, Inc.
Components ELECTRICAL SYSTEM, VISIBILITY, BACK OVER PREVENTION
Potential Number of Units Affected 356,309
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters are expected to be mailed February 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-17-008.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Subject: Model 3 Trunk Lid Harness Retrofit
Tesla has decided to proactively recall model year 2017-2020 Model 3 vehicles to inspect and retrofit the trunk lid harness. Our records indicate that your vehicle(s), <VIN>, may be affected by this recall.
On certain Model 3 vehicles, the trunk lid harness is equipped with a solid core coaxial cable that provides the rearview camera feed for visibility on the center display. Over time, repeated opening and closing of the trunk lid may cause excessive wear to the coaxial cable. If the wear causes the core of the coaxial cable to separate, the rearview camera feed is not visible on the center display. Unavailability of the rearview camera display may affect the driver’s rear view. We are not aware of any crashes or injuries relating to this condition.
No immediate action is required if you own a Model 3 vehicle affected by this recall. If you experience a loss of rearview camera display, you may continue to operate the vehicle by performing a shoulder check and using your mirrors when backing. Tesla will contact you to schedule a service appointment when parts become available in your region and inspect and retrofit your vehicle, all free of charge.
Thank you for being a Tesla customer, and we apologize for this inconvenience.
Tesla | All Rights Reserved | 3500 Deer Creek Rd. Palo Alto CA 94304
4 Affected Products
3 Associated Documents
Defect Notice 573 ReportRCLRPT-21V00D-5923
Courtesy Customer Email Notice - M3 Trunk HarnessRMISC-21V00D-1671
Latest Recalls Documents
For the most up to date documents from NHTSA for this Recall, click the lick above
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Last update on 2022-01-24 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2022-01-24 / Affiliate links / Images from Amazon Product Advertising API