October 29, 2021 NHTSA CAMPAIGN NUMBER: 21V846000
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
NHTSA Campaign Number: 21V846
Manufacturer Tesla, Inc.
Components FORWARD COLLISION AVOIDANCE
Potential Number of Units Affected 11,704
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Tesla Service has released an over the air (OTA) software update, free of charge. Owner notification letters are expected to be mailed December 28, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-21-00-004.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
|Update Vehicle Firmware to Correct False FCWs or AEBs|
November 1, 2021
|Recall Bulletin||00 – Inspection & Service||Can Perform (where permitted)|
|2017 – 2021||All||United States, Canada||All|
|The model(s) and model year(s) listed are a general approximation of the affected VIN list. Refer to the VIN/Bulletin Tracker or Customer/Vehicle profile to determine applicability of this bulletin for a particular vehicle.|
Recall Bulletin: Recall Bulletins are mandatory service procedures that must be carried out by Tesla-certified Service Centers. Recall work performed by uncertified technicians could lead to unsafe conditions or voided warranty provisions.
On certain vehicles operating firmware release 2021.36.5.2, a software communication error may, under a certain sequence of events, result in false forward collision warnings (FCW) and/or automatic emergency brake (AEB) events.
Inspect the firmware version installed in the vehicle and update it if necessary according to the procedure steps.
|Inspect Vehicle Firmware Version, No Update Necessary||S012100004||0.05|
|Inspect Vehicle Firmware Version, Update Firmware||S022100004||0.05|
- On the vehicle touchscreen, touch Controls (vehicle icon) > Software, and scroll down to display the vehicle firmware
- If the vehicle is operating with firmware version:
- 36.5.3 or a newer release than 2021.36.5.3, then no further action is necessary.
- 36.5.2, then update to the latest available firmware release.
17 Affected Products
3 Associated Documents
Recall 573 Report
Remedy Instructions and TSB
Latest Recalls Documents
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Last update on 2022-05-15 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2022-05-15 / Affiliate links / Images from Amazon Product Advertising API
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