SB-21-20-007 Driver’s Air Bag Cushion May Tear – 2021 Tesla Model X & Model S

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Subject: Model S and Model X Driver Airbag Recall Tesla has decided to proactively recall certain Model S and Model X vehicles for driver airbag replacement. This recall applies to certain Model S and Model X vehicles built in 2021 based on our manufacturing records. Our records indicate that your vehicle, <VIN>, may be affected by this recall. During routine quality inspections we identified a potential issue with two driver airbags that may cause them not to deploy properly. All airbags from those lots were quarantined and discarded, however in an abundance of caution, we are recalling all other units from that manufacturing location. We are not aware of any injuries relating to this condition. No immediate action is required if you own a Model S or Model X affected by this recall, and you may continue to drive your car. Tesla will contact you to schedule a service appointment when parts become available in your region and replace the driver airbag free of charge. Thank you for your support, and we apologize for this inconvenience. Tesla | All Rights Reserved | 3500 Deer Creek Rd. Palo Alto CA 94304 Privacy

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SB-21-20-007 Page 1 of 1 For feedback on the accuracy of this document, email ServiceBulletinFeedback@tesla.com Tesla, Inc. Service Bulletin Replace Driver Airbag SB-21-20-007 November 10, 2021 Classification Section/Group Mobile Service Recall Bulletin 20 – Safety and Restraint Can Perform (where permitted) Model Year Model Country/Region Version 2021 Model S, Model X United States, Canada Palladium The model(s) and model year(s) listed are a general approximation of the affected VIN list. Refer to the VIN/Bulletin Tracker or Customer/Vehicle profile to determine applicability of this bulletin for a particular vehicle. Recall Bulletin: Recall Bulletins are mandatory service procedures that must be carried out by Tesla-certified Service Centers. Recall work performed by uncertified technicians could lead to unsafe conditions or voided warranty provisions. Condition Certain Model S and Model X vehicles were equipped with driver airbags that do not meet internal quality standards. Correction Replace the driver airbag. Correction Description Correction Time Replace Driver Airbag S012120007 0.05 Part Number Description Quantity Parts Required 1625769-73-D MSX P2 – DRIVER AIRBAG ASSEMBLY 1 This part number was current at the time of publication. Use the revisions listed or later, unless otherwise specified in the Parts Catalog. Procedure Replace the driver airbag (refer to Service Manual procedure 20010102; Model S, Model X).

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-868 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Tesla, Inc. Submission Date : DEC 15, 2021 NHTSA Recall No. : 21V-868 Manufacturer Recall No. : SB-21-20-007 Manufacturer Information : Manufacturer Name : Tesla, Inc. Address : 3500 Deer Creek Road Palo Alto CA 94304 Company phone : 650-413-4000 Population : Number of potentially involved : 7,600 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2021 Tesla Model S Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population includes select MY 2021 Model S and Model X vehicles and was determined based upon a review of supplier testing and manufacturing records and Tesla service records. Production Dates : JUN 21, 2021 – SEP 29, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2021 Tesla Model X Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population includes select MY 2021 Model S and Model X vehicles and was determined based upon a review of supplier testing and manufacturing records and Tesla service records. Production Dates : SEP 03, 2021 – SEP 23, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The driver airbag cushion fabric may tear during deployment. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A tear in the airbag cushion fabric may decrease airbag performance during deployment, which may increase the risk of injury during a collision. Part 573 Safety Recall Report 21V-868 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Cause : New production at one of the supplier’s manufacturing locations may have introduced variability in the wrapping and scoring processes for the cover door, such that the airbag may catch the cover door during airbag deployment, which in turn may cause a tear in the airbag cushion fabric. Identification of Any Warning that can Occur : The customer will not receive advance warning due to the nature of the failure mechanism. Involved Components : Component Name 1 : Driver Airbag Component Description : DRIVER AIRBAG ASSEMBLY Component Part Number : 1625769-71-D Component Name 2 : Driver Airbag Component Description : DRIVER AIRBAG ASSEMBLY Component Part Number : 1625769-72-D Supplier Identification : Component Manufacturer Name : TRW Steering Wheel Systems de Chihuahua, Address : Av. Juan Escutia No. 3201 Parque Industrial El Saucito Chihuahua Foreign States 31125 Country : Mexico Chronology : – On June 29, 2021, the supplier began manufacturing Model S/X driver airbags at its Chihuahua, Mexico facility. – On July 12, 2021, the supplier identified a tear in a deployed airbag sample during quality assurance (QA) testing. Per standard protocol, all airbag units in the affected lot were contained at the supplier’s facility and were not released for shipment. – That same day, the supplier and Tesla commenced an investigation of the tear condition. Part 573 Safety Recall Report 21V-868 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 – On August 3, 2021, the investigation concluded and identified a variation in the wrapping and scoring of the cover door. The supplier implemented a manufacturing countermeasure on the same day. – On August 19, 2021, the supplier identified a second tear in a deployed airbag sample during QA testing. Again, all airbag units in the affected lot were contained at the supplier’s manufacturing facility and were not released for shipment. – The supplier and Tesla conducted further investigative analysis and testing and identified a specific location on the airbag in which to reinforce the cushion fabric to make it more robust to variability in the cover door and prevent tearing if the airbag caught the cover door during deployment. The supplier implemented this additional manufacturing countermeasure on September 9, 2021. – Between September 9, 2021, and October 29, 2021, Tesla worked with the supplier to rule out other possible root causes for the tear condition, assess the safety impact, and identify the scope of a potentially affected vehicle population. – On November 2, 2021, a recall determination was made for driver airbags manufactured by the supplier at its Chihuahua, Mexico facility between June 29, 2021, and September 8, 2021. Tesla is not aware of any injury, warranty claims or customer complaints related to the condition. Description of Remedy : Description of Remedy Program : As a precautionary measure, Tesla will replace the driver airbag on all affected vehicles. Tesla does not plan to include a statement in the Part 577 owner notification about pre-notice reimbursement to owners since all of the involved vehicles remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : The replacement component is a new design that introduces reinforcement in the cushion fabric where the tear was observed in the recalled component. Identify How/When Recall Condition was Corrected in Production : The new airbag design was implemented in the supplier’s production at its Chihuahua facility on September 9, 2021. Recall Schedule : Description of Recall Schedule : All Tesla stores and service centers will be notified on or shortly after November 10, 2021. Owner notification letters will be mailed in accordance with 49 C.F.R. § 577.7. Planned Dealer Notification Date : NOV 10, 2021 – NOV 10, 2021 Planned Owner Notification Date : JAN 07, 2022 – JAN 07, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-868 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Tesla, Inc. Submission Date : NOV 09, 2021 NHTSA Recall No. : 21V-868 Manufacturer Recall No. : SB-21-20-007 Manufacturer Information : Manufacturer Name : Tesla, Inc. Address : 3500 Deer Creek Road Palo Alto CA 94304 Company phone : 650-413-4000 Population : Number of potentially involved : 7,600 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2021 Tesla Model X Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population includes select MY 2021 Model S and Model X vehicles and was determined based upon a review of supplier testing and manufacturing records and Tesla service records. Production Dates : SEP 03, 2021 – SEP 23, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2021 Tesla Model S Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population includes select MY 2021 Model S and Model X vehicles and was determined based upon a review of supplier testing and manufacturing records and Tesla service records. Production Dates : JUN 21, 2021 – SEP 29, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The driver airbag cushion fabric may tear during deployment. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A tear in the airbag cushion fabric may decrease airbag performance during deployment, which may increase the risk of injury during a collision. Part 573 Safety Recall Report 21V-868 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Cause : New production at one of the supplier’s manufacturing locations may have introduced variability in the wrapping and scoring processes for the cover door, such that the airbag may catch the cover door during airbag deployment, which in turn may cause a tear in the airbag cushion fabric. Identification of Any Warning that can Occur : The customer will not receive advance warning due to the nature of the failure mechanism. Involved Components : Component Name 1 : Driver Airbag Component Description : DRIVER AIRBAG ASSEMBLY Component Part Number : 1625769-71-D Component Name 2 : Driver Airbag Component Description : DRIVER AIRBAG ASSEMBLY Component Part Number : 1625769-72-D Supplier Identification : Component Manufacturer Name : TRW Steering Wheel Systems de Chihuahua, Address : Av. Juan Escutia No. 3201 Parque Industrial El Saucito Chihuahua Foreign States 31125 Country : Mexico Chronology : – On June 29, 2021, the supplier began manufacturing Model S/X driver airbags at its Chihuahua, Mexico facility. – On July 12, 2021, the supplier identified a tear in a deployed airbag sample during quality assurance (QA) testing. Per standard protocol, all airbag units in the affected lot were contained at the supplier’s facility and were not released for shipment. – That same day, the supplier and Tesla commenced an investigation of the tear condition. Part 573 Safety Recall Report 21V-868 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 – On August 3, 2021, the investigation concluded and identified a variation in the wrapping and scoring of the cover door. The supplier implemented a manufacturing countermeasure on the same day. – On August 19, 2021, the supplier identified a second tear in a deployed airbag sample during QA testing. Again, all airbag units in the affected lot were contained at the supplier’s manufacturing facility and were not released for shipment. – The supplier and Tesla conducted further investigative analysis and testing and identified a specific location on the airbag in which to reinforce the cushion fabric to make it more robust to variability in the cover door and prevent tearing if the airbag caught the cover door during deployment. The supplier implemented this additional manufacturing countermeasure on September 9, 2021. – Between September 9, 2021, and October 29, 2021, Tesla worked with the supplier to rule out other possible root causes for the tear condition, assess the safety impact, and identify the scope of a potentially affected vehicle population. – On November 2, 2021, a recall determination was made for driver airbags manufactured by the supplier at its Chihuahua, Mexico facility between June 29, 2021, and September 8, 2021. Tesla is not aware of any injury, warranty claims or customer complaints related to the condition. Description of Remedy : Description of Remedy Program : As a precautionary measure, Tesla will replace the driver airbag on all affected vehicles. How Remedy Component Differs from Recalled Component : The replacement component is a new design that introduces reinforcement in the cushion fabric where the tear was observed in the recalled component. Identify How/When Recall Condition was Corrected in Production : The new airbag design was implemented in the supplier’s production at its Chihuahua facility on September 9, 2021. Recall Schedule : Description of Recall Schedule : All Tesla stores and service centers will be notified on or shortly after November 10, 2021. Owner notification letters will be mailed in accordance with 49 C.F.R. § 577.7. Planned Dealer Notification Date : NOV 10, 2021 – NOV 10, 2021 Planned Owner Notification Date : JAN 07, 2022 – JAN 07, 2022 * NR – Not Reported

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