SB-24-33-003 – Unintended Acceleration from Trapped Pedal – 2024 Tesla Cybertruck

April 17, 2024 NHTSA CAMPAIGN NUMBER: 24V276000

Unintended Acceleration from Trapped Pedal

A trapped accelerator pedal can cause the vehicle to accelerate unintentionally, increasing the risk of a crash.

 

NHTSA Campaign Number: 24V276

Manufacturer TeslaeBay logo, Inc.

Components VEHICLE SPEED CONTROL

Potential Number of Units Affected 3,878

 

Summary

TeslaeBay logo, Inc. (TeslaeBay logo) is recalling certain 2024 Cybertruck vehicles. The accelerator pedal pad may dislodge and cause the pedal to become trapped by the interior trim.

 

Remedy

TeslaeBay logo service will replace or repair the accelerator pedal assembly, free of charge. Owner notification letters are expected to be mailed in June 2024. Owners may contact TeslaeBay logo customer service at 1-877-798-3752. TeslaeBay logo’s number for this recall is SB-24-33-003.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Tesla has a Recall

 


SB-24-33-003
April 18, 2024

Inspect Accelerator Pedal

 

Condition

On affected Cybertruck vehicles, when a high amount of force is applied to the accelerator pedal pad, the pad may dislodge and become trapped in the interior trim above the pedal.

 

Correction

Rework or replace the accelerator pedal assembly such that the assembly meets specifications and ensures sufficient retention force between the pad and accelerator pedal to prevent the pad from dislodging.

 

Part NumberDescriptionQuantity
1064496-00-ABLIND RIVET,5/32X4.5-9.0 GRIP,AL/SS1
1250695-99-BACCELERATOR PEDAL FLOOR MOUNTED, 16 DEG, OPTION1

 

Procedure

WARNING: Use only the PEDAL REWORK KIT (listed in the Special Tools section) to perform the rework described in this procedure. DO NOT attempt to perform this procedure without the drilling jig provided in the PEDAL REWORK KIT.

  1. Open the LH front door and move the LH front seat fully rearward.
  2. If a floormat is installed in the driver footwell, remove it from the vehicle.
  3. Clean the surface of the aluminum pedal pad with an IPA wipe, making sure to remove all debris from the pad.
  4. Measure the distance between the bottom of the aluminum accelerator pedal pad and the bottom of the pedal backing (Figure 1).

WARNING: DO NOT manually reposition the pedal pad under any circumstances. Measure the distance, and then perform the procedure as instructed.

 

  • If the measured distance is 5 mm or greater, replace the accelerator pedal assembly (refer to Service Manual procedure 3325020022). Afterwards, discontinue this procedure and use bulletin correction code S022433003.

WARNING: Make sure that the replacement accelerator pedal assembly has a rivet installed on the bottom end of the pedal pad (Figure 2). If a rivet is not installed on the replacement pedal assembly, install the replacement pedal assembly on the vehicle, and then continue to step 5 to install a rivet on the replacement pedal assembly.

 

  • If the measured distance is less than 5 mm, continue to step 5.
  1. Position the drilling jig (provided in the pedal rework kit) on the accelerator pedal assembly, making sure the bottom of the jig aligns with the bottom of the pedal (Figure 3).

CAUTION: The drilling jig is desgined to contact a reinforcement tab (circled, Figure 4) on the back of the pedal assembly, at which point, the jig will no longer slide downwards. Do not force the jig past this point, as doing so could damage the pedal assembly.

 

  1. Install a 4 mm drill bit in the cordless drill, making sure that 35 mm to 40 mm of the drill bit is protruding from the drill (Figure 5).

CAUTION: No less than 35 mm and no more than 40 mm of the drill bit may protrude from the drill. An exposed drill bit length outside of this range might prevent proper rivet installation or damage the pedal assembly.

 TIP: The drill bit spacer (provided in the pedal rework kit) can be used to help achieve the 35 mm–40 mm exposed drill bit length.

 

  1. Put on Personal Protective Equipment (PPE) appropriate for drilling work, such as gloves and eye protection.

WARNING: Failure to use proper PPE can result in personal injury.

  1. Position the drill bit in the hole of the drilling jig (Figure 6), and then drill through the pedal, making sure the back side of the pedal is drilled through.

TIP: Use an inspection mirror to confirm that the back side of the pedal has been drilled through.

 

  1. Remove the drilling jig, and then vacuum up any drilling debris around the base of the pedal.
  2. Install a 4 mm rivet bit in the rivet gun, and then position the rivet (1064496-00-A) on the rivet bit.
  3. Install the rivet that attaches the pedal pad to the pedal backing (Figure 7).

 

  1. Vacuum up any remaining debris on the footwell carpet around the base of the accelerator pedal and behind the pedal assembly. Also vacuum and/or wipe both sides of the floormat clean, if one was removed earlier in this procedure.

 

  1. Confirm proper rivet installation:
    • The rivet head should be in complete contact with the pedal pad, and slight deformation of the pedal pad is expected (Figure 8).
    • Use an inspection mirror to confirm that the rivet mandrel is flush with the back side of the pedal assembly (Figure 9).

 

  1. Reinstall the floormat, if one was removed.
  2. Use the appropriate bulletin correction code:
    • Use bulletin correction code S012433003 if the vehicle’s existing pedal assembly was riveted.
    • Use bulletin correction code S032433003 if a new pedal assembly was installed and then riveted.


Remedy Instructions and TSB

RCRIT-24V276-0775.pdf 687.485KB

 


Chronology :

– On March 31, 2024, TeslaeBay logo received notice of a customer claim of the condition present on an affected vehicle.

– On April 2, 2024, TeslaeBay logo Engineering reviewed the vehicle’s data logs, which confirmed that both brake and accelerator pedals were pressed and the vehicle behaved as intended, meaning the brake pedal cut drive torque and brought the vehicle to a stop.

– On April 3, 2024, TeslaeBay logo received notice of a second customer claim of the condition present on an affected vehicle. In parallel, as part of its ongoing assessment of the condition, TeslaeBay logo Engineering performed tests to characterize and recreate the condition.

– On April 8, 2024, TeslaeBay logo Engineering received and reviewed images associated with the first customer claim, which confirmed the presence of the condition.

– Through the week of April 8, 2024, TeslaeBay logo Engineering continued additional tests relating to the scope and behavior of the condition.

– On April 12, 2024, having completed its assessment of the condition, TeslaeBay logo made a determination to voluntarily recall the affected vehicles.

– As of April 15, 2024, TeslaeBay logo is not aware of any collisions, injuries or deaths relating to this condition.

 


1 Affected Product

Vehicle

MAKEMODELYEAR
TESLAeBay logoCYBERTRUCK2024

 


3 Associated Documents

Recall Acknowledgement

RCAK-24V276-5059.pdf 698.947KB

 


Defect Notice 573 Report

RCLRPT-24V276-7026.PDF 214.553KB

 


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