April 18, 2022 NHTSA CAMPAIGN NUMBER: 22V263000
The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.
NHTSA Campaign Number: 22V263
Manufacturer Tesla, Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 48,184
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, “Control and Displays.”
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters are expected to be mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-22-00-008.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Certain Model 3 Performance vehicles with firmware version 2021.44.25 or later, but before version 2022.12, might not display the unit of speed (MPH or KM/H) on the touchscreen speedometer when Track Mode is activated.
Inspect the vehicle firmware version, and if necessary, update the vehicle firmware to version 2022.12 or later.
On the vehicle touchscreen, touch Controls (vehicle icon) > Software, and then scroll down to display the vehicle firmware version.
- If the vehicle firmware version is before 44.25, no action is necessary. Use correction code S012200008.
- If the vehicle firmware version is 12 or later, no action is necessary. Use correction code S012200008.
- If the vehicle firmware version is 2021.44.25 or later, but before version 12, update to version 2022.12 or later (refer to Service Manual procedure 00020003). Use correction code S022200008.
SB-22-00-008 Page 1 of 1 For feedback on the accuracy of this document, email [email protected]tesla.com Tesla, Inc. Service Bulletin Update Vehicle Firmware To Correct Track Mode Speedometer SB-22-00-008 April 22, 2022 Classification Section/Group Mobile Service Configuration Recall Bulletin 00 – Inspection & Service Can Perform (where permitted) Performance Model Year Model Country/Region Build Location 2018 – 2022 Model 3 All Fremont, Giga Shanghai The model(s) and model year(s) listed are a general approximation of the affected VIN list. Refer to the VIN/Bulletin Tracker or Customer/Vehicle profile to determine applicability of this bulletin for a particular vehicle. Recall Bulletin: Recall Bulletins are mandatory service procedures that must be carried out by Tesla-certified Service Centers. Recall work performed by uncertified technicians could lead to unsafe conditions or voided warranty provisions. Condition Certain Model 3 Performance vehicles with firmware version 2021.44.25 or later, but before version 2022.12, might not display the unit of speed (MPH or KM/H) on the touchscreen speedometer when Track Mode is activated. Correction Inspect the vehicle firmware version, and if necessary, update the vehicle firmware to version 2022.12 or later. Correction Description Correction Time Inspect Vehicle Firmware Version; No Update Necessary S012200008 0.05 Inspect And Update Vehicle Firmware To Correct Track Mode Speedometer S022200008 0.05 Procedure On the vehicle touchscreen, touch Controls (vehicle icon) > Software, and then scroll down to display the vehicle firmware version. • If the vehicle firmware version is before 2021.44.25, no action is necessary. Use correction code S012200008. • If the vehicle firmware version is 2022.12 or later, no action is necessary. Use correction code S012200008. • If the vehicle firmware version is 2021.44.25 or later, but before version 2022.12, update to version 2022.12 or later (refer to Service Manual procedure 00020003). Use correction code S022200008.
5 Affected Products
3 Associated Documents
Recall Acknowledgement Letter
Noncompliance Notice 573 Report
Remedy Instructions and TSB
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Last update on 2022-05-14 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2022-05-14 / Affiliate links / Images from Amazon Product Advertising API
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