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September 19, 2022 NHTSA CAMPAIGN NUMBER: 22V702000
Power Windows May Pinch/FMVSS 118
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
NHTSA Campaign Number: 22V702
Manufacturer Tesla, Inc.
Components VISIBILITY
Potential Number of Units Affected 1,096,762
Summary
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2021 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, “Power-Operated Window Systems.”
Remedy
Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-22-00-013.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Tesla has a Recall
Condition
Certain model year 2021-2022 Model S and Model X vehicles, model year 2017-2022 Model 3 vehicles, and model year 2019-2022 Model Y vehicles may require a vehicle software update to ensure that the automatic window reversal system complies with regulatory standards.
Correction
Inspect the vehicle software version, and if necessary, update the vehicle software to version 2023.2.12 or later.
Procedure
On the vehicle touchscreen, touch Controls (vehicle icon) > Software, and then scroll down to display the vehicle software version.
- If the vehicle is operating with software version 2.12 or later, no further action is necessary. Use correction code S012270002.
- If the vehicle is operating with a software version earlier than 2.12, update to version 2023.2.12 or later (refer to Service Manual procedure 00020003; Model S , Model X , Model 3, Model Y). Use correction code S022270002.
Chronology :
– During conformity of production testing conducted from August 19, 2022, through August 23, 2022, Tesla technicians identified window automatic reversal system performance that had greater than expected variations in response to pinch detection.
– Immediately, on August 23, 2022, Tesla conducted additional compliance tests on multiple samples of each model using various window positions, multiple spring rates and gap designations to address the concern. This testing concluded on September 5, 2022.
– From September 5, 2022, to September 11, 2022, Tesla analyzed and validated test results through log analysis (current draw and encoder count) and confirmation of repeatability within test set-ups and test execution.
– On September 12, 2022, Tesla determined that the pinch detection and retraction performance in the test results exceeded the requirements of FMVSS 118, Section 5 (automatic reversal systems), depending on spring force and rod configuration. Accordingly, Tesla made a determination to issue a voluntary recall.
– Beginning on September 13, 2022, vehicles in production and in pre-delivery containment received a firmware release that sets power operated window operation to the requirements specified in FMVSS 118, Section 4.
– As of September 16, 2022, Tesla is not aware of any warranty claims, field reports, crashes, injuries, or deaths related to this condition.
12 Affected Products
Vehicles
MAKE | MODEL | YEAR |
TESLA | MODEL 3 | 2017-2022 |
TESLA | MODEL S | 2021-2022 |
TESLA | MODEL X | 2021-2022 |
TESLA | MODEL Y | 2020-2021 |
12 Associated Documents
Recall Acknowledgement
RCAK-22V702-7969.pdf 745.291KB
Noncompliance Notice 573 Report
RCLRPT-22V702-4365.PDF 244.591KB
Recall 573 Report-Amendment 1 – 09/22/2022
RCLRPT-22V702-6907.PDF 244.592KB
Recall 573 Report-Amendment 2 – 10/21/2022
RCLRPT-22V702-6621.PDF 216.138KB
Recall 573 Report-Amendment 3 – 11/01/2022
RCLRPT-22V702-6216.PDF 216.304KB
Email Communication to Rental Companies
RMISC-22V702-4358.pdf 77.886KB
Interim Owner Notification Letter(Part 577)
RIONL-22V702-6217.pdf 71.503KB
Remedy Instructions and TSB
RCRIT-22V702-5192.pdf 79.858KB
Owner Notification Letter(Part 577)
RCONL-22V702-3383.pdf 106.282KB
Owner Notification Letter(Part 577) – PR
RCONL-22V702-1819.pdf 108.217KB
Recall Quarterly Report #1, 2023-1
RCLQRT-22V702-5981.PDF 211.144KB
Recall Quarterly Report #2, 2023-2
RCLQRT-22V702-5677.PDF 211.244KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V702&docType=RCL
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SEOCONTENT-START
Email Communication to Rental Companies Re: Recall ID 22V-702 — Hi, A revised recall filing is now available on NHTSA’s website, for Manufacturer Recall No. : SB-22-70-002. The remedy is not immediately available. In the meantime, pursuant to 49 U.S.C. Section 30120(i)(3)(C), rental companies may request to limit the power operated windows of affected vehicles in their fleet to the requirements specified in FMVSS 118, Section 4, eliminating the risk posed by this noncompliance. When the remedy becomes available, Tesla will deploy it OTA to all customers, including rental companies. If power window operation limitation is requested, the following effects will temporarily occur: • Inhibiting window movements outside of ACC or DRIVE power states • Inhibiting mobile app window movements • Disabled Close Windows on Lock feature • Disabled automatic window closing during Car Wash Mode Vehicles need to be running software version 2022.36.4, or a subsequent release, for Tesla to make this change. Please let us know if you have any questions. Thank you, [Signature]
**************************************************************************************************************
13101 Tesla Road Austin, TX 78725 IMPORTANT SAFETY RECALL
(if applicable; if not, remove this line) <City, State, ZIP> This notice applies to your vehicle, NHTSA Recall No: 22V-702 Dear Tesla Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Tesla, Inc. has decided that certain model year 2021-2022 Model S and Model X, model year 2017-2022 Model 3 and model year 2020-2022 Model Y vehicles fail to conform to Federal Motor Vehicle Safety Standard (“FMVSS”) No. 118 “Poweroperated window, partition, and roof panel systems.” Our records show that you are the owner of a vehicle affected by this action. REASON FOR THIS RECALL On affected vehicles, a closing window may exert more force than permitted by FMVSS No. 118 before retracting, and the window may retract less than the distance required by FMVSS No. 118 by pinching a driver or passenger before retracting. An automatic window reversal system that does not comply with FMVSS No. 118 may increase the risk of a pinching injury to the occupant. WHAT TESLA WILL DO At no charge to you, Tesla will deploy an over-the-air (“OTA”) firmware update to affected vehicles that enhances the calibration of the vehicle’s automatic window reversal system behavior to ensure compliance with FMVSS No. 118. WHAT YOU SHOULD DO At this time, there is no action you need to take. The firmware remedy is not yet available. When the remedy is available, it will be deployed OTA to your vehicle, and we will notify you. If you believe that Tesla has failed or is unable to remedy this defect without charge or within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590, by calling 1-888-327-4236 (TTY: 1-800-424-9153), or by visiting www.safercar.gov. Federal law requires any lessor who receives a notification of a noncompliance or safety-related defect determination pertaining to any leased motor vehicle to send the notice to the lessee within 10 days. If you no longer own the vehicle, update vehicle ownership in your Tesla Account. For more details adding or removing vehicles from your Tesla Account, visit www.tesla.com/support/account-support#add-remove-products. Thank you for being a Tesla customer. We are committed to ensuring that your vehicle provides the highest possible level of safety. TESLA, INC.**************************************************************************************************************SB-22-70-002 Page 1 of 1 For feedback on the accuracy of this document, email ServiceBulletinFeedback@tesla.com Tesla, Inc. Service Bulletin Update Vehicle Software to Correct Automatic Window Reversal SB-22-70-002 March 17, 2023 Classification Section/Group Mobile Service Configuration Recall Bulletin 00 – Inspection & Service Can Perform (where permitted) All Model Year Model Country/Region Build Location 2017 – 2022 Model S, Model X, Model 3, Model Y North America and Asia Pacific All The model(s) and model year(s) listed are a general approximation of the affected VIN list. Refer to the VIN/Bulletin Tracker or Customer/Vehicle profile to determine applicability of this bulletin for a particular vehicle. Recall Bulletin: Recall Bulletins are mandatory service procedures that, unless they can be completed via a software update that a customer installs through the normal course of ownership, must be carried out by Tesla-certified Service Centers. Recall work performed by uncertified technicians could lead to unsafe conditions or voided warranty provisions. Condition Certain model year 2021-2022 Model S and Model X vehicles, model year 2017-2022 Model 3 vehicles, and model year 2019-2022 Model Y vehicles may require a vehicle software update to ensure that the automatic window reversal system complies with regulatory standards. Correction Inspect the vehicle software version, and if necessary, update the vehicle software to version 2023.2.12 or later. Correction Description Correction Time Inspect Vehicle Software Version; No Update Necessary S012270002 0.05 Inspect And Update Vehicle Software To Correct Window Automatic Reversal S022270002 0.05 Procedure On the vehicle touchscreen, touch Controls (vehicle icon) > Software, and then scroll down to display the vehicle software version. • If the vehicle is operating with software version 2023.2.12 or later, no further action is necessary. Use correction code S012270002. • If the vehicle is operating with a software version earlier than 2023.2.12, update to version 2023.2.12 or later (refer to Service Manual procedure 00020003; Model S , Model X , Model 3, Model Y). Use correction code S022270002.**************************************************************************************************************
13101 Tesla Road Austin, TX 78725 IMPORTANT SAFETY RECALL
(if applicable; if not, remove this line) <City, State, ZIP> This notice applies to your vehicle, NHTSA Recall No: 22V-702 Dear Tesla Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Tesla, Inc. has decided that certain model year 2021-2022 Model S and Model X, model year 2017-2022 Model 3 and model year 2020-2022 Model Y vehicles fail to conform to Federal Motor Vehicle Safety Standard (“FMVSS”) No. 118 “Power-operated window, partition, and roof panel systems.” Our records show that you are the owner of a vehicle affected by this action. REASON FOR THIS RECALL On affected vehicles, a closing window may exert more force than permitted by FMVSS No. 118 before retracting, and the window may retract less than the distance required by FMVSS No. 118. An automatic window reversal system that does not comply with FMVSS No. 118 may increase the risk of a pinching injury to the occupant. WHAT TESLA WILL DO At no charge to you, Tesla will deploy an over-the-air (“OTA”) firmware update to affected vehicles that enhances the calibration of the vehicle’s automatic window reversal system behavior to ensure compliance with FMVSS No. 118. WHAT YOU SHOULD DO Please check that your vehicle is running software version 2023.2.12 or any later release, all of which contain the remedy. You can check the software version running on your vehicle by tapping ‘Controls’ then ‘Software’ on your touchscreen. If your vehicle is running software version 2023.2.12 or any later release, then there is no further action that you need to take, and you may disregard this notice. If your vehicle is not running one of these software versions, then please install the latest pending software update through your Tesla app, or by tapping the yellow clock icon on your vehicle’s touchscreen and following the prompts. For awareness, software updates typically take between 20 to 60 minutes to complete. See www.tesla.com/support/software-updates for additional details on Tesla vehicle software updates. If you believe that Tesla has failed or is unable to remedy this defect without charge or within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590, by calling 1-888-327-4236 (TTY: 1-800-424-9153), or by visiting www.safercar.gov. Federal law requires any lessor who receives a notification of a noncompliance or safety-related defect determination pertaining to any leased motor vehicle to send the notice to the lessee within 10 days. If you no longer own the vehicle, update vehicle ownership in your Tesla Account. For more details adding or removing vehicles from your Tesla Account, visit www.tesla.com/support/account-support#add-remove-products. Thank you for being a Tesla customer. We are committed to ensuring that your vehicle provides the highest possible level of safety. TESLA, INC.**************************************************************************************************************13101 Tesla Road Austin, TX 78725 AVISO IMPORTANTE DE SEGURIDAD <City, State, ZIP> Este aviso se aplica a su vehículo, con VIN Número de aviso de NHTSA: 22V-702 Estimado propietario Tesla, Este aviso se le envía de acuerdo con la Ley nacional de seguridad de tráfico y vehículos motorizados. Tesla, Inc. ha decidido que algunos vehículos Model S y Model X de los años 2021-2022, Model 3 de los años 2017-2022 y Model Y de los años 2020-2022 no cumplen con el Estándar federal de seguridad de vehículos motorizados (“FMVSS”) núm. 118 “Sistemas eléctricos de ventanas, divisiones y paneles del techo”. Nuestros registros muestran que usted posee un vehículo afectado por esta acción. MOTIVO DE ESTE AVISO En los vehículos afectados, una ventanilla, al cerrarse, puede ejercer más fuerza de la permitida por FMVSS núm. 118 antes de retraerse, y la ventanilla puede retraerse menos de la distancia requerida por FMVSS núm. 118. Un sistema de inversión automática de las ventanillas que no cumpla con FMVSS núm. 118 puede aumentar el riesgo de que el ocupante sufra lesiones por pellizcos. LO QUE TESLA HARÁ Sin ningún cargo para usted, Tesla implementará una actualización de firmware inalámbrica (“OTA”) en los vehículos afectados que mejora la calibración del comportamiento del sistema de inversión automática de las ventanillas del vehículo para garantizar el cumplimiento de FMVSS núm. 118. LO QUE USTED DEBE HACER Compruebe que su vehículo tenga la versión de software 2023.2.12 o superior, que contenga la solución. Puede comprobar la versión de software de su vehículo tocando “Controles” y luego “Software” en la pantalla táctil. Si su vehículo tiene la versión 2023.2.12 o posterior, no es necesario que realice ninguna otra acción y puede ignorar este aviso. Si su vehículo no tiene una de estas versiones de software, instale la última actualización de software pendiente a través de la aplicación de Tesla o tocando el icono del reloj amarillo en la pantalla táctil de su vehículo y siguiendo las indicaciones. Para su información, las actualizaciones de software suelen tardar entre 20 y 60 minutos. Visite www.tesla.com/es_pr/support/software-updates para obtener detalles adicionales sobre las actualizaciones de software de los vehículos Tesla. Si cree que Tesla ha fallado o no puede resolver este defecto sin cargo o en un tiempo razonable, puede presentar una queja al administrador: National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590, en el teléfono 1-888-327-4236 (TTY: 1-800-424-9153) o en la web www.safercar.gov. La ley federal requiere que cualquier arrendador que reciba una notificación de incumplimiento o una determinación de defecto relacionada con la seguridad perteneciente a cualquier vehículo de motor arrendado, envíe la notificación al arrendatario en un plazo de 10 días. Si ya no tiene el vehículo, actualice la propiedad del vehículo en su Cuenta Tesla. Para obtener más información sobre cómo añadir o eliminar vehículos de su Cuenta Tesla, visite www.tesla.com/es_pr/support/account-support#add-remove-products. Gracias por ser cliente de Tesla. Queremos asegurarnos de que su vehículo brinda el mayor nivel posible de seguridad. TESLA, INC.**************************************************************************************************************OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-702 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Tesla, Inc. Submission Date : SEP 22, 2022 NHTSA Recall No. : 22V-702 Manufacturer Recall No. : SB-22-00-013 Manufacturer Information : Manufacturer Name : Tesla, Inc. Address : 1 Tesla Road Austin TX 78725 Company phone : 6506815000 Population : Number of potentially involved : 1,096,762 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 Tesla Model S Vehicle Type : Body Style : Power Train : NR Descriptive Information : The subject population includes certain model year (“MY”) 2021-2022 Model S and Model X vehicles, MY 2017-2022 Model 3 vehicles, and MY 2020-2022 Model Y vehicles, that were manufactured for the U.S. market and are subject to Federal Motor Vehicle Safety Standard (FMVSS) 118, Section 5 (automatic reversal systems). Affected vehicles were identified based on vehicle manufacturing records. Production Dates : JAN 19, 2021 – SEP 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2022 Tesla Model X Vehicle Type : Body Style : Power Train : NR Descriptive Information : The subject population includes certain model year (“MY”) 2021-2022 Model S and Model X vehicles, MY 2017-2022 Model 3 vehicles, and MY 2020-2022 Model Y vehicles, that were manufactured for the U.S. market and are subject to Federal Motor Vehicle Safety Standard (FMVSS) 118, Section 5 (automatic reversal systems). Affected vehicles were identified based on vehicle manufacturing records. Production Dates : FEB 12, 2021 – SEP 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-702 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2017-2022 Tesla Model 3 Vehicle Type : Body Style : Power Train : NR Descriptive Information : The subject population includes certain model year (“MY”) 2021-2022 Model S and Model X vehicles, MY 2017-2022 Model 3 vehicles, and MY 2020-2022 Model Y vehicles, that were manufactured for the U.S. market and are subject to Federal Motor Vehicle Safety Standard (FMVSS) 118, Section 5 (automatic reversal systems). Affected vehicles were identified based on vehicle manufacturing records. Production Dates : JUL 02, 2017 – SEP 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2020-2022 Tesla Model Y Vehicle Type : Body Style : Power Train : NR Descriptive Information : The subject population includes certain model year (“MY”) 2021-2022 Model S and Model X vehicles, MY 2017-2022 Model 3 vehicles, and MY 2020-2022 Model Y vehicles, that were manufactured for the U.S. market and are subject to Federal Motor Vehicle Safety Standard (FMVSS) 118, Section 5 (automatic reversal systems). Affected vehicles were identified based on vehicle manufacturing records. Production Dates : NOV 26, 2019 – SEP 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : Affected vehicles may not meet certain automatic window reversal system requirements in FMVSS 118, Section 5 (automatic reversal systems). When closing in circumstances subject to FMVSS 118, Section 5, the window may exert more force than Section 5 permits before retracting. The window may also retract less than the distance required under Section 5. FMVSS 1 : 118 – Power-operated window systems FMVSS 2 : NR Description of the Safety Risk : If a window is closing and detects an obstruction, the condition may increase the risk of a pinching injury to the occupant. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 22V-702 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Vehicle Firmware Component Description : Vehicle Firmware Component Part Number : N/A Supplier Identification : Component Manufacturer Name : Tesla, Inc. Address : 1 Tesla Road Austin Texas 78725 Country : United States Chronology : – During conformity of production testing conducted from August 19, 2022, through August 23, 2022, Tesla technicians identified window automatic reversal system performance that had greater than expected variations in response to pinch detection. – Immediately, on August 23, 2022, Tesla conducted additional compliance tests on multiple samples of each model using various window positions, multiple spring rates and gap designations to address the concern. This testing concluded on September 5, 2022. – From September 5, 2022, to September 11, 2022, Tesla analyzed and validated test results through log analysis (current draw and encoder count) and confirmation of repeatability within test set-ups and test execution. – On September 12, 2022, Tesla determined that the pinch detection and retraction performance in the test results exceeded the requirements of FMVSS 118, Section 5 (automatic reversal systems), depending on spring force and rod configuration. Accordingly, Tesla made a determination to issue a voluntary recall. – Beginning on September 13, 2022, vehicles in production and in pre-delivery containment received a firmware release that sets power operated window operation to the requirements specified in FMVSS 118, Section 4. – As of September 16, 2022, Tesla is not aware of any warranty claims, field reports, crashes, injuries, or deaths related to this condition. Part 573 Safety Recall Report 22V-702 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : At no cost to the customer, Tesla will deploy an over-the-air (“OTA”) firmware update to affected vehicles that enhances the calibration of the vehicle’s automatic window reversal system behavior to ensure compliance with FMVSS 118, Section 5, in all loading conditions. Tesla does not plan to include a statement in the Part 577 owner notification about pre-notice reimbursement because there are no out of warranty repairs related to this condition. How Remedy Component Differs from Recalled Component : The remedy OTA firmware update ensures compliance of the vehicle’s automatic window reversal system to FMVSS 118, Section 5, whereas a firmware release without the remedy does not. Identify How/When Recall Condition was Corrected in Production : Beginning on September 13, 2022, vehicles in production and in predelivery containment received a firmware release that sets power operated window operation to the requirements specified in FMVSS 118, Section 4, rendering Section 5 not applicable. Recall Schedule : Description of Recall Schedule : All Tesla stores and service centers will be notified about this recall on or shortly after September 21, 2022. Owner notification letters will be mailed in accordance with 49 C.F.R. § 577.7. Planned Dealer Notification Date : SEP 21, 2022 – SEP 21, 2022 Planned Owner Notification Date : NOV 15, 2022 – NOV 15, 2022 * NR – Not Reported**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-702 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Tesla, Inc. Submission Date : OCT 21, 2022 NHTSA Recall No. : 22V-702 Manufacturer Recall No. : SB-22-70-002 Manufacturer Information : Manufacturer Name : Tesla, Inc. Address : 1 Tesla Road Austin TX 78725 Company phone : 6506815000 Population : Number of potentially involved : 1,096,762 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 Tesla Model S Vehicle Type : Body Style : Power Train : NR Descriptive Information : The subject population includes certain model year (“MY”) 2021-2022 Model S and Model X vehicles, MY 2017-2022 Model 3 vehicles, and MY 2020-2022 Model Y vehicles, that were manufactured for the U.S. market and are subject to Federal Motor Vehicle Safety Standard (FMVSS) 118, Section 5 (automatic reversal systems). Affected vehicles were identified based on vehicle manufacturing records. Production Dates : JAN 19, 2021 – SEP 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2022 Tesla Model Y Vehicle Type : Body Style : Power Train : NR Descriptive Information : The subject population includes certain model year (“MY”) 2021-2022 Model S and Model X vehicles, MY 2017-2022 Model 3 vehicles, and MY 2020-2022 Model Y vehicles, that were manufactured for the U.S. market and are subject to Federal Motor Vehicle Safety Standard (FMVSS) 118, Section 5 (automatic reversal systems). Affected vehicles were identified based on vehicle manufacturing records. Production Dates : NOV 26, 2019 – SEP 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-702 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2017-2022 Tesla Model 3 Vehicle Type : Body Style : Power Train : NR Descriptive Information : The subject population includes certain model year (“MY”) 2021-2022 Model S and Model X vehicles, MY 2017-2022 Model 3 vehicles, and MY 2020-2022 Model Y vehicles, that were manufactured for the U.S. market and are subject to Federal Motor Vehicle Safety Standard (FMVSS) 118, Section 5 (automatic reversal systems). Affected vehicles were identified based on vehicle manufacturing records. Production Dates : JUL 02, 2017 – SEP 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2021-2022 Tesla Model X Vehicle Type : Body Style : Power Train : NR Descriptive Information : The subject population includes certain model year (“MY”) 2021-2022 Model S and Model X vehicles, MY 2017-2022 Model 3 vehicles, and MY 2020-2022 Model Y vehicles, that were manufactured for the U.S. market and are subject to Federal Motor Vehicle Safety Standard (FMVSS) 118, Section 5 (automatic reversal systems). Affected vehicles were identified based on vehicle manufacturing records. Production Dates : FEB 12, 2021 – SEP 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : Affected vehicles may not meet certain automatic window reversal system requirements in FMVSS 118, Section 5 (automatic reversal systems). When closing in circumstances subject to FMVSS 118, Section 5, the window may exert more force than Section 5 permits before retracting. The window may also retract less than the distance required under Section 5. FMVSS 1 : 118 – Power-operated window systems FMVSS 2 : NR Description of the Safety Risk : If a window is closing and detects an obstruction, the condition may increase the risk of a pinching injury to the occupant. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 22V-702 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Vehicle Firmware Component Description : Vehicle Firmware Component Part Number : N/A Supplier Identification : Component Manufacturer Name : Tesla, Inc. Address : 1 Tesla Road Austin Texas 78725 Country : United States Chronology : – During conformity of production testing conducted from August 19, 2022, through August 23, 2022, Tesla technicians identified window automatic reversal system performance that had greater than expected variations in response to pinch detection. – Immediately, on August 23, 2022, Tesla conducted additional compliance tests on multiple samples of each model using various window positions, multiple spring rates and gap designations to address the concern. This testing concluded on September 5, 2022. – From September 5, 2022, to September 11, 2022, Tesla analyzed and validated test results through log analysis (current draw and encoder count) and confirmation of repeatability within test set-ups and test execution. – On September 12, 2022, Tesla determined that the pinch detection and retraction performance in the test results exceeded the requirements of FMVSS 118, Section 5 (automatic reversal systems), depending on spring force and rod configuration. Accordingly, Tesla made a determination to issue a voluntary recall. – Beginning on September 13, 2022, vehicles in production and in pre-delivery containment received a firmware release that sets power operated window operation to the requirements specified in FMVSS 118, Section 4. – As of September 16, 2022, Tesla is not aware of any warranty claims, field reports, crashes, injuries, or deaths related to this condition. Part 573 Safety Recall Report 22V-702 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : At no cost to the customer, Tesla will deploy an over-the-air (“OTA”) firmware update to affected vehicles that enhances the calibration of the vehicle’s automatic window reversal system behavior to ensure compliance with FMVSS 118, Section 5, in all loading conditions. Tesla does not plan to include a statement in the Part 577 owner notification about pre-notice reimbursement because there are no out of warranty repairs related to this condition. How Remedy Component Differs from Recalled Component : The remedy OTA firmware update ensures compliance of the vehicle’s automatic window reversal system to FMVSS 118, Section 5, whereas a firmware release without the remedy does not. Identify How/When Recall Condition was Corrected in Production : Beginning on September 13, 2022, vehicles in production and in predelivery containment received a firmware release that sets power operated window operation to the requirements specified in FMVSS 118, Section 4, rendering Section 5 not applicable. Recall Schedule : Description of Recall Schedule : All Tesla stores and service centers will be notified about this recall on or shortly after September 21, 2022. Owner notification letters will be mailed in accordance with 49 C.F.R. § 577.7. Planned Dealer Notification Date : SEP 21, 2022 – SEP 21, 2022 Planned Owner Notification Date : NOV 15, 2022 – NOV 15, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-702 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Tesla, Inc. Submission Date : NOV 01, 2022 NHTSA Recall No. : 22V-702 Manufacturer Recall No. : SB-22-70-002 Manufacturer Information : Manufacturer Name : Tesla, Inc. Address : 1 Tesla Road Austin TX 78725 Company phone : 6506815000 Population : Number of potentially involved : 1,096,762 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 Tesla Model S Vehicle Type : Body Style : Power Train : NR Descriptive Information : The subject population includes certain model year (“MY”) 2021-2022 Model S and Model X vehicles, MY 2017-2022 Model 3 vehicles, and MY 2020-2022 Model Y vehicles, that were manufactured for the U.S. market and are subject to Federal Motor Vehicle Safety Standard (FMVSS) 118, Section 5 (automatic reversal systems). Affected vehicles were identified based on vehicle manufacturing records. Production Dates : JAN 19, 2021 – SEP 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2022 Tesla Model X Vehicle Type : Body Style : Power Train : NR Descriptive Information : The subject population includes certain model year (“MY”) 2021-2022 Model S and Model X vehicles, MY 2017-2022 Model 3 vehicles, and MY 2020-2022 Model Y vehicles, that were manufactured for the U.S. market and are subject to Federal Motor Vehicle Safety Standard (FMVSS) 118, Section 5 (automatic reversal systems). Affected vehicles were identified based on vehicle manufacturing records. Production Dates : FEB 12, 2021 – SEP 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-702 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2017-2022 Tesla Model 3 Vehicle Type : Body Style : Power Train : NR Descriptive Information : The subject population includes certain model year (“MY”) 2021-2022 Model S and Model X vehicles, MY 2017-2022 Model 3 vehicles, and MY 2020-2022 Model Y vehicles, that were manufactured for the U.S. market and are subject to Federal Motor Vehicle Safety Standard (FMVSS) 118, Section 5 (automatic reversal systems). Affected vehicles were identified based on vehicle manufacturing records. Production Dates : JUL 02, 2017 – SEP 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2020-2022 Tesla Model Y Vehicle Type : Body Style : Power Train : NR Descriptive Information : The subject population includes certain model year (“MY”) 2021-2022 Model S and Model X vehicles, MY 2017-2022 Model 3 vehicles, and MY 2020-2022 Model Y vehicles, that were manufactured for the U.S. market and are subject to Federal Motor Vehicle Safety Standard (FMVSS) 118, Section 5 (automatic reversal systems). Affected vehicles were identified based on vehicle manufacturing records. Production Dates : NOV 26, 2019 – SEP 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : Affected vehicles may not meet certain automatic window reversal system requirements in FMVSS 118, Section 5 (automatic reversal systems). When closing in circumstances subject to FMVSS 118, Section 5, the window may exert more force than Section 5 permits before retracting. The window may also retract less than the distance required under Section 5. FMVSS 1 : 118 – Power-operated window systems FMVSS 2 : NR Description of the Safety Risk : If a window is closing and detects an obstruction, the condition may increase the risk of a pinching injury to the occupant. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 22V-702 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Vehicle Firmware Component Description : Vehicle Firmware Component Part Number : N/A Supplier Identification : Component Manufacturer Name : Tesla, Inc. Address : 1 Tesla Road Austin Texas 78725 Country : United States Chronology : – During conformity of production testing conducted from August 19, 2022, through August 23, 2022, Tesla technicians identified window automatic reversal system performance that had greater than expected variations in response to pinch detection. – Immediately, on August 23, 2022, Tesla conducted additional compliance tests on multiple samples of each model using various window positions, multiple spring rates and gap designations to address the concern. This testing concluded on September 5, 2022. – From September 5, 2022, to September 11, 2022, Tesla analyzed and validated test results through log analysis (current draw and encoder count) and confirmation of repeatability within test set-ups and test execution. – On September 12, 2022, Tesla determined that the pinch detection and retraction performance in the test results exceeded the requirements of FMVSS 118, Section 5 (automatic reversal systems), depending on spring force and rod configuration. Accordingly, Tesla made a determination to issue a voluntary recall. – Beginning on September 13, 2022, vehicles in production and in pre-delivery containment received a firmware release that sets power operated window operation to the requirements specified in FMVSS 118, Section 4. – As of September 16, 2022, Tesla is not aware of any warranty claims, field reports, crashes, injuries, or deaths related to this condition. Part 573 Safety Recall Report 22V-702 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : At no cost to the customer, Tesla will deploy an over-the-air (“OTA”) firmware update to affected vehicles that enhances the calibration of the vehicle’s automatic window reversal system behavior to ensure compliance with FMVSS 118, Section 5, in all loading conditions. The remedy is not immediately available. In the meantime, pursuant to 49 U.S.C. Section 30120(i)(3)(C), rental companies may request to limit the power operated windows of affected vehicles in their fleet to the requirements specified in FMVSS 118, Section 4, eliminating the risk posed by this noncompliance. When the remedy becomes available, Tesla will deploy it OTA to all customers, including rental companies. Tesla does not plan to include a statement in the Part 577 owner notification about pre-notice reimbursement because there are no out of warranty repairs related to this condition. How Remedy Component Differs from Recalled Component : The remedy OTA firmware update ensures compliance of the vehicle’s automatic window reversal system to FMVSS 118, Section 5, whereas a firmware release without the remedy does not. Identify How/When Recall Condition was Corrected in Production : Beginning on September 13, 2022, vehicles in production and in predelivery containment received a firmware release that sets power operated window operation to the requirements specified in FMVSS 118, Section 4, rendering Section 5 not applicable. Recall Schedule : Description of Recall Schedule : All Tesla stores and service centers will be notified about this recall on or shortly after September 21, 2022. Owner notification letters will be mailed in accordance with 49 C.F.R. § 577.7. Planned Dealer Notification Date : SEP 21, 2022 – SEP 21, 2022 Planned Owner Notification Date : NOV 15, 2022 – NOV 15, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-702 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Tesla, Inc. Submission Date : SEP 19, 2022 NHTSA Recall No. : 22V-702 Manufacturer Recall No. : SB-22-00-013 Manufacturer Information : Manufacturer Name : Tesla, Inc. Address : 1 Tesla Road Austin TX 78725 Company phone : 6506815000 Population : Number of potentially involved : 1,096,762 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 Tesla Model S Vehicle Type : Body Style : Power Train : NR Descriptive Information : The subject population includes certain model year (“MY”) 2021-2022 Model S and Model X vehicles, MY 2017-2022 Model 3 vehicles, and MY 2020-2022 Model Y vehicles, that were manufactured for the U.S. market and are subject to Federal Motor Vehicle Safety Standard (FMVSS) 118, Section 5 (automatic reversal systems). Affected vehicles were identified based on vehicle manufacturing records. Production Dates : JAN 19, 2021 – SEP 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2022 Tesla Model X Vehicle Type : Body Style : Power Train : NR Descriptive Information : The subject population includes certain model year (“MY”) 2021-2022 Model S and Model X vehicles, MY 2017-2022 Model 3 vehicles, and MY 2020-2022 Model Y vehicles, that were manufactured for the U.S. market and are subject to Federal Motor Vehicle Safety Standard (FMVSS) 118, Section 5 (automatic reversal systems). Affected vehicles were identified based on vehicle manufacturing records. Production Dates : FEB 12, 2021 – SEP 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-702 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2017-2022 Tesla Model 3 Vehicle Type : Body Style : Power Train : NR Descriptive Information : The subject population includes certain model year (“MY”) 2021-2022 Model S and Model X vehicles, MY 2017-2022 Model 3 vehicles, and MY 2020-2022 Model Y vehicles, that were manufactured for the U.S. market and are subject to Federal Motor Vehicle Safety Standard (FMVSS) 118, Section 5 (automatic reversal systems). Affected vehicles were identified based on vehicle manufacturing records. Production Dates : JUL 02, 2017 – SEP 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2020-2021 Tesla Model Y Vehicle Type : Body Style : Power Train : NR Descriptive Information : The subject population includes certain model year (“MY”) 2021-2022 Model S and Model X vehicles, MY 2017-2022 Model 3 vehicles, and MY 2020-2022 Model Y vehicles, that were manufactured for the U.S. market and are subject to Federal Motor Vehicle Safety Standard (FMVSS) 118, Section 5 (automatic reversal systems). Affected vehicles were identified based on vehicle manufacturing records. Production Dates : NOV 26, 2019 – SEP 14, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : Affected vehicles may not meet certain automatic window reversal system requirements in FMVSS 118, Section 5 (automatic reversal systems). When closing in circumstances subject to FMVSS 118, Section 5, the window may exert more force than Section 5 permits before retracting. The window may also retract less than the distance required under Section 5. FMVSS 1 : 118 – Power-operated window systems FMVSS 2 : NR Description of the Safety Risk : If a window is closing and detects an obstruction, the condition may increase the risk of a pinching injury to the occupant. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 22V-702 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Vehicle Firmware Component Description : Vehicle Firmware Component Part Number : N/A Supplier Identification : Component Manufacturer Name : Tesla, Inc. Address : 1 Tesla Road Austin Texas 78725 Country : United States Chronology : – During conformity of production testing conducted from August 19, 2022, through August 23, 2022, Tesla technicians identified window automatic reversal system performance that had greater than expected variations in response to pinch detection. – Immediately, on August 23, 2022, Tesla conducted additional compliance tests on multiple samples of each model using various window positions, multiple spring rates and gap designations to address the concern. This testing concluded on September 5, 2022. – From September 5, 2022, to September 11, 2022, Tesla analyzed and validated test results through log analysis (current draw and encoder count) and confirmation of repeatability within test set-ups and test execution. – On September 12, 2022, Tesla determined that the pinch detection and retraction performance in the test results exceeded the requirements of FMVSS 118, Section 5 (automatic reversal systems), depending on spring force and rod configuration. Accordingly, Tesla made a determination to issue a voluntary recall. – Beginning on September 13, 2022, vehicles in production and in pre-delivery containment received a firmware release that sets power operated window operation to the requirements specified in FMVSS 118, Section 4. – As of September 16, 2022, Tesla is not aware of any warranty claims, field reports, crashes, injuries, or deaths related to this condition. Part 573 Safety Recall Report 22V-702 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : At no cost to the customer, Tesla will deploy an over-the-air (“OTA”) firmware update to affected vehicles that enhances the calibration of the vehicle’s automatic window reversal system behavior to ensure compliance with FMVSS 118, Section 5, in all loading conditions. Tesla does not plan to include a statement in the Part 577 owner notification about pre-notice reimbursement because there are no out of warranty repairs related to this condition. How Remedy Component Differs from Recalled Component : The remedy OTA firmware update ensures compliance of the vehicle’s automatic window reversal system to FMVSS 118, Section 5, whereas a firmware release without the remedy does not. Identify How/When Recall Condition was Corrected in Production : Beginning on September 13, 2022, vehicles in production and in predelivery containment received a firmware release that sets power operated window operation to the requirements specified in FMVSS 118, Section 4, rendering Section 5 not applicable. Recall Schedule : Description of Recall Schedule : All Tesla stores and service centers will be notified about this recall on or shortly after September 21, 2022. Owner notification letters will be mailed in accordance with 49 C.F.R. § 577.7. Planned Dealer Notification Date : SEP 21, 2022 – SEP 21, 2022 Planned Owner Notification Date : NOV 15, 2022 – NOV 15, 2022 * NR – Not Reported
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