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October 21, 2022 NHTSA CAMPAIGN NUMBER: 22V798000
Seat Belt Buckle, Anchor Incorrectly Reassembled
An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.
NHTSA Campaign Number: 22V798
Manufacturer Tesla, Inc.
Components SEAT BELTS
Potential Number of Units Affected 24,064
Summary
Tesla, Inc. (Tesla
) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat
belt anchor may have been incorrectly reassembled during vehicle service.
Remedy
Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla
customer service at 1-877-798-3752. Tesla
’s number for this recall is SB-22-20-004.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Tesla has a Recall
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Tesla, Inc. has decided that a defect, which relates to motor vehicle safety exists in certain Model Year 2017-2022 Model 3 vehicles. Our records show that you are the owner of a vehicle affected by this action.
REASON FOR THIS RECALL
Servicing certain components in Model 3 vehicles requires disassembly of the second-row left-hand seat belt buckle and center seat belt anchor, both of which are fastened with the same bolt. One or both components may have been incorrectly reassembled during a service action. A seat belt buckle or a seat belt anchor that is not fastened to correct specifications may result in the seat belt system not performing as designed in a crash, which may increase the risk of an injury.
WHAT TESLA WILL DO
At no charge to you, Tesla Service will inspect the second-row left seat belt buckle and center seat belt anchor and, where necessary, reassemble and fasten the components to correct specifications.
WHAT YOU SHOULD DO
Please schedule a service appointment through your Tesla mobile app. Alternatively, if you wish to contact your nearest Tesla
Service Center or require technical assistance, please visit www.tesla.com/findus or call 1-877-79TESLA (1-877-798-3752). For awareness, the inspection will take only a few minutes, and reassembly of the seat belt buckle and/or anchor, if necessary, will take approximately 5 minutes. The inspection and the repair may be completed by Tesla
Mobile Service where available.
If you previously paid for a repair that addresses the recall described in this notice, you may be eligible for a refund. To verify eligibility and learn how to request a refund, please contact Tesla online by visiting www.tesla.com/support/ contact or by calling 1-877-79-TESLA
(or 1-877-798-3752). Additional detail can be found in our General Recall Reimbursement Plan, which is available online at https://www.tesla.com/sites/default/files/downloads/tesla-recallreimbursement-plan.pdf.
If you believe that Tesla has failed or is unable to remedy this defect without charge or within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590, by calling 1-888-327-4236 (TTY: 1-800-424-9153), or by visiting www.safercar.gov.
Federal law requires any lessor who receives a notification of a noncompliance or safety-related defect determination pertaining to any leased motor vehicle to send the notice to the lessee within 10 days.
If you no longer own the vehicle, update vehicle ownership in your Tesla Account. For more details adding or removing vehicles from your Tesla
Account, visit www.tesla.com/support/account-support#add-remove-products
SB-22-20-004
October 27, 2022
Inspect 2nd Row Seat Belt and Buckle Stacking
Condition
Some Model 3 vehicles may require the second-row center seat belt anchor and LH seat buckle bracket to be reassembled to Tesla specifications.
Correction
Inspect the vehicle for symptoms related to the condition. If symptoms are present, correct the stacking of the center seat belt anchor and LH seat buckle bracket.
Correction Description | Correction | Time |
Inspect 2nd Row Seat Belt And Buckle Stacking; No Correction Required | S012220004 | 0.1 |
Inspect And Correct 2nd Row Seat Belt And Buckle Stacking | S022220004 | 0.1 |
Part If Necessary
Part Number | Description | Quantity |
1117252-00-A | BOLT,HF,M12X40,STL[109],ZN,ADH,MAT | 1 |
This part number was current at the time of publication. Use the revisions listed or later, unless otherwise specified in the Parts Catalog.
Inspect Seat Belt and Buckle Stacking
1. Remove the 2nd row lower seat cushion (refer to Service Manual procedure 13051002).
2. Verify that the 2nd row center seat belt anchor is not free floating (Figure 1), or “hooked” onto the 2nd row LH seat buckle harness (Figure 2).
- If either of these conditions exist, go to the “Correct Seat Belt and Buckle Stacking” section of this document.
- If none of these conditions exist, go to the next step.
3. Inspect the stacking of the 2nd row center seat belt and the 2nd row LH seat buckle:
a. Verify that the 2nd row center seat belt is without twists, and lays flat against the 2nd row seat back with the tongue pointing forward(Figure 3).
b. Verify the 2nd row center seat belt anchor has the belt to the RH side and is on top of the 2nd row LH inner penthouse rail (Figure 4).
c. Verify the 2nd row LH seat buckle bracket is on top of the 2nd row center seat belt anchor, and the guide pin of the bracket is aligned in the slot of the anchor (Figure 5)
d. Verify the guide pin of the 2nd row LH seat buckle bracket enters the hole in the 2nd row LH inner penthouse rail (Figure 6).
e. If:
- Any one of these conditions does not exist, go to the “Correct Seat Belt and Buckle Stacking” section of this document.
- All of these conditions exist, go to the next step.
4. Tighten the bolt that attaches the seat buckle bracket, the seat belt anchor, and the inner penthouse rail to the body (torque 40 Nm) (Figure 7).
5. Install the 2nd row lower seat cushion (refer to Service Manual procedure 13051002).
6. Discontinue this bulletin and use correction code S012220004.
Correct Seat Belt and Buckle Stacking
NOTE: Review this video to see the proper stacking of the seat belt anchor and the seat buckle bracket.
1. Remove and discard the bolt that attaches the 2nd row LH seat buckle to the body, and separate the buckle bracket from the 2nd row center seat belt anchor from the 2nd row LH inner penthouse rail (Figure 8).
2. Set the 2nd row center seat belt anchor onto the 2nd row LH inner penthouse rail, with the belt to the RH side (Figure 9).
NOTE: Make sure that the belt is not twisted, and lays flat against the 2nd row seat back with the tongue pointing forward (Figure 10).
3. Set the guide pin of the 2nd row LH seat buckle bracket into the hole of the 2nd row LH inner penthouse rail, and pivot the bracket down onto the anchor, aligning the guide pin to the slot in the anchor (Figure 11).
4. Install a new bolt to attach the seat buckle bracket, the seat belt anchor, and the inner penthouse rail to the body (torque 40 Nm) (Figure 12).
5. Install the 2nd row lower seat cushion (refer to Service Manual procedure 13051002).
6. Use correction code S022220004.
Inspect Seat Belt and Buckle Stacking
Chronology :
– In August 2022, Tesla investigated incidents in which customers or service technicians identified the second-row center seat belt anchor not being secured after service repairs that required disassembly and reassembly of the component.
– From August 15 through September 30, 2022, Tesla investigated repair orders and correction codes specific to service procedures that required the joint in question to be disassembled and reassembled. Based on this review, 105 occurrences of incorrect reassembly in the United States were confirmed.
– From October 3 through October 13, 2022, Tesla Service and Engineering jointly analyzed the acquired data set, impacted services centers, and related correction codes.
– On October 14, 2022, Tesla completed its investigation and confirmed the suspected root cause, risk assessment, and affected vehicle population. A recall determination was made on the same day.
– As of October 19, 2022, Tesla identified 105 service repairs, including warranty claims, and no field reports for U.S. vehicles that are related to or may be related to this condition. Tesla
is not aware of any crashes, injuries, or deaths related to this condition.
6 Affected Products
Vehicle
MAKE | MODEL | YEAR |
TESLA![]() | MODEL 3 | 2017-2022 |
8 Associated Documents
Recall Acknowledgement
RCAK-22V798-5607.pdf 821.528KB
Defect Notice 573 Report
RCLRPT-22V798-9487.PDF 214.025KB
Remedy Instructions and TSB
RCRIT-22V798-1443.pdf 533.276KB
Owner Email Notice
RMISC-22V798-8635.pdf 122.708KB
Owner Notification Letter(Part 577)
RCONL-22V798-9791.pdf 20.884KB
Recall Quarterly Report #1, 2022-4
RCLQRT-22V798-1354.PDF 211.143KB
Recall Quarterly Report #2, 2023-1
RCLQRT-22V798-9004.PDF 211.24KB
Recall Quarterly Report #3, 2023-2
RCLQRT-22V798-7486.PDF 211.328KB
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SB-22-20-004 Page 1 of 5 _ Tesla, Inc. Service Bulletin Inspect 2nd Row Seat Belt and Buckle SB-22-20-004 Stacking October 27, 2022 Classification Section/Group Mobile Service Configuration Recall Bulletin 20 – Safety and Restraint Can Perform (where permitted) All Model Year Model Country/Region Build Location 2017 – 2022 Model 3 All Fremont, Giga Shanghai The model(s) and model year(s) listed are a general approximation of the affected VIN list. Refer to the VIN/Bulletin Tracker or Customer/Vehicle profile to determine applicability of this bulletin for a particular vehicle. Recall Bulletin: Recall Bulletins are mandatory service procedures that, unless they can be completed via a firmware update that a customer installs through the normal course of ownership, must be carried out by Tesla-certified Service Centers. Recall work performed by uncertified technicians could lead to unsafe conditions or voided warranty provisions. Condition Some Model 3 vehicles may require the second-row center seat belt anchor and LH seat buckle bracket to be reassembled to Tesla specifications. Correction Inspect the vehicle for symptoms related to the condition. If symptoms are present, correct the stacking of the center seat belt anchor and LH seat buckle bracket. Correction Description Correction Time Inspect 2nd Row Seat Belt And Buckle Stacking; No Correction Required S012220004 0.1 Inspect And Correct 2nd Row Seat Belt And Buckle Stacking S022220004 0.1 Part Number Description Quantity Part If Necessary 1117252-00-A BOLT,HF,M12X40,STL[109],ZN,ADH,MAT 1 This part number was current at the time of publication. Use the revisions listed or later, unless otherwise specified in the Parts Catalog. SB-22-20-004 Page 2 of 5 _ Inspect Seat Belt and Buckle Stacking 1. Remove the 2nd row lower seat cushion (refer to Service Manual procedure 13051002). 2. Verify that the 2nd row center seat belt anchor is not free floating (Figure 1), or “hooked” onto the 2nd row LH seat buckle harness (Figure 2). • If either of these conditions exist, go to the “Correct Seat Belt and Buckle Stacking” section of this document. • If none of these conditions exist, go to the next step. Figure 1 — Anchor free floating Figure 2 — Anchor hooked onto harness 3. Inspect the stacking of the 2nd row center seat belt and the 2nd row LH seat buckle: a. Verify that the 2nd row center seat belt is without twists, and lays flat against the 2nd row seat back with the tongue pointing forward(Figure 3). Figure 3 — Seat belt untwisted, lays flat, and tongue points forward SB-22-20-004 Page 3 of 5 _ b. Verify the 2nd row center seat belt anchor has the belt to the RH side and is on top of the 2nd row LH inner penthouse rail (Figure 4). Figure 4 — Anchor has belt to RH side c. Verify the 2nd row LH seat buckle bracket is on top of the 2nd row center seat belt anchor, and the guide pin of the bracket is aligned in the slot of the anchor (Figure 5) Figure 5 — Guide pin aligned with slot d. Verify the guide pin of the 2nd row LH seat buckle bracket enters the hole in the 2nd row LH inner penthouse rail (Figure 6). Figure 6 — Guide pin in hole of penthouse rail e. If: • Any one of these conditions does not exist, go to the “Correct Seat Belt and Buckle Stacking” section of this document. • All of these conditions exist, go to the next step. SB-22-20-004 Page 4 of 5 _ 4. Tighten the bolt that attaches the seat buckle bracket, the seat belt anchor, and the inner penthouse rail to the body (torque 40 Nm) (Figure 7). Figure 7 5. Install the 2nd row lower seat cushion (refer to Service Manual procedure 13051002). 6. Discontinue this bulletin and use correction code S012220004. Correct Seat Belt and Buckle Stacking NOTE: Review this video to see the proper stacking of the seat belt anchor and the seat buckle bracket. 1. Remove and discard the bolt that attaches the 2nd row LH seat buckle to the body, and separate the buckle bracket from the 2nd row center seat belt anchor from the 2nd row LH inner penthouse rail (Figure 8). Figure 8 SB-22-20-004 Page 5 of 5 For feedback on the accuracy of this document, email ServiceBulletinFeedback@tesla.com 2. Set the 2nd row center seat belt anchor onto the 2nd row LH inner penthouse rail, with the belt to the RH side (Figure 9). NOTE: Make sure that the belt is not twisted, and lays flat against the 2nd row seat back with the tongue pointing forward (Figure 10). Figure 9 — Belt is to the RH side Figure 10 — Belt lays flat against seatback 3. Set the guide pin of the 2nd row LH seat buckle bracket into the hole of the 2nd row LH inner penthouse rail, and pivot the bracket down onto the anchor, aligning the guide pin to the slot in the anchor (Figure 11). Figure 11 4. Install a new bolt to attach the seat buckle bracket, the seat belt anchor, and the inner penthouse rail to the body (torque 40 Nm) (Figure 12). Figure 12 5. Install the 2nd row lower seat cushion (refer to Service Manual procedure 13051002). 6. Use correction code S022220004.
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Subject: Model 3 Second-Row Left-Hand Seat Belt Buckle and Center Seat Belt Anchor Recall Hi {NAME}, Tesla has decided to proactively recall certain Model 3 vehicles manufactured between 2017–2022 to inspect the assembly of the second-row left-hand seat belt buckle and the center seat belt anchor to ensure components are fastened to specification. Our records indicate that your vehicle(s), {VINXXXXXXXX}, may be affected by this recall. Servicing certain components of Model 3 vehicles requires disassembly of the second-row left-hand seat belt buckle and center seat belt anchor, both of which are fastened with the same bolt. One or both components may have been incorrectly reassembled during service. We are not aware of any crashes or injuries relating to this condition. No immediate action is required if you own a Model 3 vehicle affected by this recall. Although you may schedule an appointment to have this recall performed, Tesla will reach out with details to coordinate local pop-up service events to specifically address this recall for customer convenience. If you have an existing service appointment for any other concern, Tesla will service the necessary components during your visit. Thank you for being a Tesla customer, and we apologize for this inconvenience. TESLA, INC. Tesla | All Rights Reserved | 1 Tesla Rd. Austin TX 78725 Privacy
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-798 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Tesla, Inc. Submission Date : OCT 21, 2022 NHTSA Recall No. : 22V-798 Manufacturer Recall No. : SB-22-20-004 Manufacturer Information : Manufacturer Name : Tesla, Inc. Address : 1 Tesla Road Austin TX 78725 Company phone : 6506815000 Population : Number of potentially involved : 24,064 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2017-2022 Tesla Model 3 Vehicle Type : Body Style : Power Train : NR Descriptive Information : The subject population includes certain model year 2017-2022 Model 3 vehicles. Affected vehicles were identified based on vehicle service records. Production Dates : JUL 15, 2017 – SEP 29, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Servicing certain components in Model 3 vehicles requires disassembly of the second-row left seat belt buckle and center seat belt anchor, both of which are fastened with the same bolt. Both components may have been incorrectly reassembled after disassembly during a service action. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A seat belt buckle or a seat belt anchor that is not fastened to correct specifications may result in the seat belt system not performing as designed in a crash, which may increase the risk of an injury. Description of the Cause : NR Identification of Any Warning that can Occur : When the second-row left seat belt buckle and/or center seat belt anchor is not fastened to correct specifications, one or both components may be loose when pulled up and away from the second-row seat bench. Involved Components : Part 573 Safety Recall Report 22V-798 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : – In August 2022, Tesla investigated incidents in which customers or service technicians identified the secondrow center seat belt anchor not being secured after service repairs that required disassembly and reassembly of the component. – From August 15 through September 30, 2022, Tesla investigated repair orders and correction codes specific to service procedures that required the joint in question to be disassembled and reassembled. Based on this review, 105 occurrences of incorrect reassembly in the United States were confirmed. – From October 3 through October 13, 2022, Tesla Service and Engineering jointly analyzed the acquired data set, impacted services centers, and related correction codes. – On October 14, 2022, Tesla completed its investigation and confirmed the suspected root cause, risk assessment, and affected vehicle population. A recall determination was made on the same day. – As of October 19, 2022, Tesla identified 105 service repairs, including warranty claims, and no field reports for U.S. vehicles that are related to or may be related to this condition. Tesla is not aware of any crashes, injuries, or deaths related to this condition. Part 573 Safety Recall Report 22V-798 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Tesla will inspect the reassembly of second-row left seat belt buckle and center seat belt anchor and, where necessary, fasten the components to correct specifications. The remedy will be provided free of charge. Customers who paid to rectify this condition prior to the recall notification may be eligible for reimbursement per Tesla’s General Recall Reimbursement Plan. How Remedy Component Differs from Recalled Component : Confirmed fastening of the second-row left seat belt buckle and center seat belt anchor to correct specifications. Identify How/When Recall Condition was Corrected in Production : Tesla amended the service procedure with further instruction on correct reassembly. Tesla will also add a requirement for technicians to confirm correct reassembly upon completing the procedure. Recall Schedule : Description of Recall Schedule : All Tesla stores and service centers will be notified about this recall on or shortly after October 24, 2022. Owner notification letters will be mailed in accordance with 49 C.F.R. § 577.7. Planned Dealer Notification Date : OCT 24, 2022 – OCT 24, 2022 Planned Owner Notification Date : DEC 20, 2022 – DEC 20, 2022 * NR – Not Reported
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