SB-22-12-002 Incorrect Side View Mirrors Installed – 2021 Tesla Model S

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November 1, 2022 NHTSA CAMPAIGN NUMBER: 22E092000

Incorrect Side View Mirrors Installed/FMVSS 111

When using the incorrect mirrors, the driver may misjudge the distance of other vehicles, increasing the risk of a crash.

 

NHTSA Campaign Number: 22E092

Manufacturer Tesla, Inc.

Components VISIBILITY

Potential Number of Units Affected 53

 

Summary

Tesla, Inc. (Tesla) is recalling certain 2021 Model S exterior side rearview mirrors, part numbers: 1622232-00-B and 1622233-00-B. The driver side exterior rearview mirrors are convex (curved glass) and the passenger side mirrors do not include the “Objects in Mirror Are Closer Than They Appear” etched warning. As such, these mirrors fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”

 

Remedy

Tesla Service will replace the mirrors, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-22-12-002.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Tesla has a Recall

 


SB-22-12-002
November 23, 2022

Inspect Door Mirror Glass

Recall Bulletin: Recall Bulletins are mandatory service procedures that, unless they can be completed via a firmware update that a customer installs through the normal course of ownership, must be carried out by Tesla-certified Service Centers. Recall work performed by uncertified technicians could lead to unsafe conditions or voided warranty provisions.

 

Condition

Certain 2021+ Model S vehicles may have received an incorrect left-hand side (LH) and/or right-hand side (RH) door mirror glass during a post-delivery service visit.

 

Correction

Inspect the LH and RH door mirror glass for symptoms related to the condition. If symptoms are present, replace the LH and/or RH door mirror assemblies.

 

Part Number Description Quantity
1613819-00-F EXT MIRROR ASSY PREM DOM LEFT HAND 1
1613820-00-F EXT MIRROR ASSY PREM DOM RIGHT HAND 1

 

Procedure

1. Place the straight edge of a small trim tool on the LH door mirror glass (Figure 1).

CAUTION: Be careful not to damage the mirror during inspection.

  • If the trim tool sits flush to the glass (Figure 2), the LH door mirror glass is flat. No repairs are needed.
  • If the trim tool wobbles or does not sit flush to the glass (Figure 3), the LH door mirror glass is convex. Replace the LH door mirror assembly (refer to Service Manual procedure 12091102).

2. Inspect the RH door mirror glass.

  • If the RH door mirror glass contains the text, “OBJECTS IN MIRROR ARE CLOSER THAN THEY APPEAR” (Figure 4), no repairs are needed.
  • If the RH door mirror glass does not contain the text, “OBJECTS IN MIRROR ARE CLOSER THAN THEY APPEAR” (Figure 5), replace the RH door mirror assembly (refer to Service Manual procedure 12091102).

 

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NHTSA Recall No: 22E-092

Dear Tesla Owner,

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Tesla, Inc. has decided that certain Model Year 2021-2022 Model S vehicles fail to conform to Federal Motor Vehicle Safety Standard (“FMVSS”) No. 111 “Rear Visibility.” Our records show that you are the owner of a vehicle affected by this action.

 

REASON FOR THIS RECALL

On certain affected vehicles the driver’s side and passenger’s side mirrors intended for foreign markets were installed in error on US vehicles during service visits. This occurred due to an error in the parts ordering system that allowed ordering and consumption of the incorrect parts in the United States. These installed side view mirrors are not compliant with federal regulations (FMVSS 111). A noncompliant mirror may cause a driver to misinterpret the field of view, which could increase the risk of a collision.

 

WHAT TESLA WILL DO

At no charge to you, Tesla Service will inspect and replace the recalled mirrors with mirrors that comply with FMVSS111.

 

WHAT YOU SHOULD DO

Please schedule a service appointment through your Tesla mobile app. Alternatively, if you wish to contact your nearest Tesla Service Center or require technical assistance, please visit www.tesla.com/findus or call 1-877-79TESLA (1-877-798-3752).  For awareness, the inspection will take only a few minutes, and replacement of the mirrors, if necessary, will take approximately 30 minutes. The repair and the inspection may be completed by Tesla Mobile Service where available.

If you previously paid for a repair that addresses the recall described in this notice, you may be eligible for a refund. To verify eligibility and learn how to request a refund, please contact Tesla online by visiting www.tesla.com/support/ contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Additional detail can be found in our General Recall Reimbursement Plan, which is available online at https://www.tesla.com/sites/default/files/downloads/tesla-recallreimbursement-plan.pdf.

If you believe that Tesla has failed or is unable to remedy this defect without charge or within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590, by calling 1-888-327-4236 (TTY: 1-800-424-9153), or by visiting www.safercar.gov.

Federal law requires any lessor who receives a notification of a noncompliance or safety-related defect determination pertaining to any leased motor vehicle to send the notice to the lessee within 10 days.

If you no longer own the vehicle, update vehicle ownership in your Tesla Account. For more details adding or removing vehicles from your Tesla Account, visit www.tesla.com/support/account-support#add-remove-products.

 

Thank you for being a Tesla customer. We are committed to ensuring that your vehicle provides the highest possible level of safety.

 

TESLA, INC.

 


Chronology :

– In August 2022, Tesla was made aware of a forum post in which a customer identified receiving a side view mirror for European market consumption during a service visit in the United States for his vehicle, which was manufactured for, delivered and operated in the United States.

– From August 10 through October 6, 2022, Tesla investigated service parts ordering histories and distribution of the suspect part numbers within the service channels.

– From October 6 through October 21, 2022, Tesla investigated and determined consumption of 53 of the suspect part numbers during service visits of US vehicles.

– On October 25, 2022, Tesla determined that the EU side mirrors that were consumed in the US market during service visits were not compliant with FMVSS 111. Accordingly, Tesla made a determination to voluntarily recall the mirrors.

– As of October 25, 2022, Tesla is not aware of any warranty claims, field reports, crashes, injuries, or deaths related to this condition.

 


2 Affected Products

Vehicle

MAKE MODEL YEAR
TESLA MODEL S 2021

 


Equipment

BRAND PART NO. PRODUCTION DATES
TESLA REARVIEW MIRROR

 


8 Associated Documents

Noncompliance Notice 573 Report

RCLRPT-22E092-2930.PDF 216.04KB

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Recall Acknowledgement

RCAK-22E092-2706.pdf 651.349KB

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Remedy Instructions and TSB

RCRIT-22E092-9934.pdf 387.542KB

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Owner Notification Letter(Part 577)

RCONL-22E092-4068.pdf 100.124KB

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Recall Quarterly Report #1, 2022-4

RCLQRT-22E092-0080.PDF 211.138KB

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Recall Quarterly Report #2, 2023-1

RCLQRT-22E092-6537.PDF 211.238KB

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Recall Quarterly Report #3, 2023-2

RCLQRT-22E092-8780.PDF 211.319KB

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Recall Quarterly Report #4, 2023-3

RCLQRT-22E092-9746.PDF 211.558KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22E092&docType=RCL

 


 

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Last update on 2024-05-28 / Affiliate links / Images from Amazon Product Advertising API

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