Rearview Image May Not Display – 2023 Tesla Model X

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April 5, 2023 NHTSA CAMPAIGN NUMBER: 23V244000

Rearview Image May Not Display/FMVSS 111

A rearview image that does not display while in reverse decreases the driver’s visibility, increasing the risk of injury or crash.

 

NHTSA Campaign Number: 23V244

Manufacturer Tesla, Inc.

Components BACK OVER PREVENTION

Potential Number of Units Affected 38

 

Summary

Tesla, Inc. (Tesla) is recalling certain 2023 Model X vehicles equipped with a full self-driving computer 4.0 and running software release version 2023.2.200. Weak camera signal strength may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”

 

Remedy

Tesla has released an over-the-air (OTA) software update, free of charge. All affected vehicles have been remedied. Owners may contact Tesla customer service at 1-877-798-3752.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Tesla has a Recall

 


Chronology :

– On February 28, 2023, Tesla began investigating a vehicle in which the back-up camera stream had failed.

– From February 28, 2023, through March 28, 2023, Tesla conducted test and investigation activity on the problem vehicle, suspect components as well as assessment on the vehicle fleet.

– On March 9, 2023, in parallel to the ongoing investigation, Tesla began deploying to the vehicle fleet an over-the-air software update with the remedy described below.

– On March 29, 2023, Tesla completed its investigation. A voluntary recall determination was made on the same day.

– As of April 5, 2023, Tesla has identified 2 warranty claims (received on March 7 and 8, 2023) that may be related to the condition described above. Tesla is not aware of any crashes, injuries or deaths that may be related to this condition.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
TESLA MODEL X 2023

 


3 Associated Documents

Recall Acknowledgement

RCAK-23V244-4510.pdf 704.236KB

 


Noncompliance Notice 573 Report

RCLRPT-23V244-2517.PDF 214.231KB

 


Recall Quarterly Report #1, 2023-1

RCLQRT-23V244-2484.PDF 211.112KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V244&docType=RCL

 


 

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Last update on 2024-06-15 / Affiliate links / Images from Amazon Product Advertising API

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