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May 30, 2023 NHTSA CAMPAIGN NUMBER: 23V385000
Steering Wheel May Disconnect from Steering Column
A loose fastener may allow the steering wheel to disconnect from the steering column, which can cause a loss of steering control and increase the risk of a crash.
NHTSA Campaign Number: 23V385000
Manufacturer Tesla, Inc.
Components STEERING
Potential Number of Units Affected 137
Summary
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.
Remedy
Tesla Service will inspect and replace the fastener as necessary, free of charge. Owner notification letters are expected to be mailed July 28, 2023. Tesla’s number for this recall is SB-23-32-001.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Tesla has a Recall
SB-23-32-001
June 2, 2023
Condition
On some Model Y vehicles, the steering wheel retention bolt may not have been torqued to specification.
Correction
Inspect the vehicle for symptoms related to the condition. If symptoms are present, replace the steering wheel retention bolt, and torque the new bolt to specification.
Part Number | Description | Quantity |
1036655-00-A | BOLT RC M16X1.5X26 PC88 PTP | 1 |
Procedure
1. Remove the driver airbag (refer to Service Manual procedure 20010102).
2. Perform a torque check on the bolt that attaches the steering wheel to the vehicle (80 Nm) (Figure 1).
- If the bolt is torqued to specification, no repairs are needed.
- If the bolt is not torqued to specification, replace the bolt, and torque the new bolt to specification.
3. Install the driver airbag (refer to Service Manual procedure 20010102).
Chronology :
– On May 4, 2023, Tesla Service technician escalated a vehicle concern after observing a loose feel in the steering wheel while servicing the vehicle for a seat trim repair.
– From May 5, 2023, to May 19, 2023, Field Quality and Factory Quality investigated the service and production records of the vehicle in question as well as production records for all Tesla factories.
– On May 22, 2023, Tesla made the determination to file a voluntary recall to inspect and repair, as necessary, the population of vehicles identified through the investigation described above.
– Tesla identified 4 warranty claims and one field report (received between November 12, 2022, and April 26, 2023) that are related to or may be related to this condition. Tesla is not aware of any crashes, injuries, or deaths related to this condition.
2 Affected Products
Vehicle
MAKE | MODEL | YEAR |
TESLA | MODEL Y | 2022-2023 |
3 Associated Documents
Recall Acknowledgement
RCAK-23V385-4216.pdf 793.083KB
Defect Notice 573 Report
RCLRPT-23V385-2725.PDF 214.205KB
Remedy Instructions and TSB
RCRIT-23V385-6679.pdf 157.372KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V385&docType=RCL
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-385 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Tesla, Inc. Submission Date : MAY 30, 2023 NHTSA Recall No. : 23V-385 Manufacturer Recall No. : SB-23-32-001 Manufacturer Information : Manufacturer Name : Tesla, Inc. Address : 1 Tesla Road Austin TX 78725 Company phone : 6506815000 Population : Number of potentially involved : 137 Estimated percentage with defect : 10 % Vehicle Information : Vehicle 1 : 2022-2023 Tesla Model Y Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population includes select model year 2022-23 Model Y vehicles and was determined based upon a review of manufacturing records. Production Dates : JUN 23, 2022 – MAY 01, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The steering wheel on Model Y vehicles is attached to the steering column using a fastener. Manufacturing and service records suggest that there may be a correlation between certain manufacturing record characteristics and the fastener being installed but not torqued to specification. A fastener not torqued to specification could allow the steering wheel to disconnect from the steering column. Tesla is not aware of any instances of the steering wheel completely detaching from the steering column due to this condition. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If an improperly torqued fastener allows the steering wheel to disconnect from the steering column, the driver may lose steering control, which may increase the risk of a collision. Description of the Cause : Manufacturing records indicate that certain vehicles may have incorrectly received a complete torque record because of a torque action in the preceding station. This may have allowed the vehicle to advance without the fastener being properly torqued. Identification of Any Warning If the fastener that secures the steering wheel to the steering column is not Part 573 Safety Recall Report 23V-385 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 that can Occur : torqued properly, abnormal noise or play in steering wheel may occur and be detectable by the customer. Involved Components : Component Name 1 : BOLT RC M16X1.5X26 PC88 PTP Component Description : Steering Wheel Retaining Bolt Component Part Number : 1036655-00-A Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : – On May 4, 2023, Tesla Service technician escalated a vehicle concern after observing a loose feel in the steering wheel while servicing the vehicle for a seat trim repair. – From May 5, 2023, to May 19, 2023, Field Quality and Factory Quality investigated the service and production records of the vehicle in question as well as production records for all Tesla factories. – On May 22, 2023, Tesla made the determination to file a voluntary recall to inspect and repair, as necessary, the population of vehicles identified through the investigation described above. – Tesla identified 4 warranty claims and one field report (received between November 12, 2022, and April 26, 2023) that are related to or may be related to this condition. Tesla is not aware of any crashes, injuries, or deaths related to this condition. Part 573 Safety Recall Report 23V-385 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Tesla Service will inspect affected vehicles for proper torque of the fastener that secures the steering wheel to the steering column. If an improperly torqued fastener is found during the inspection, Tesla Service will install a new fastener and torque it to the correct specification. Tesla does not plan to include a statement in the Part 577 owner notification about pre-notice reimbursement because there are no out of warranty repairs related to this condition. How Remedy Component Differs from Recalled Component : N/A; the underlying condition is independent of the involved component, which remains unchanged. Identify How/When Recall Condition was Corrected in Production : The tool used to torque the fastener in production has been programmatically and physically updated to prevent improper torque actions in the preceding station. In addition, the production associates have been retrained in proper assembly process. Recall Schedule : Description of Recall Schedule : All Tesla stores and service centers will be notified on or shortly after June 1, 2023. Owner notification letters will be mailed in accordance with 49 C.F.R. § 577.7. Planned Dealer Notification Date : JUN 01, 2023 – JUN 01, 2023 Planned Owner Notification Date : JUL 28, 2023 – JUL 28, 2023 * NR – Not Reported
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SB-23-32-001 Page 1 of 2 _ Tesla, Inc. Service Bulletin Inspect Steering Wheel Retention Bolt for Proper Torque SB-23-32-001 June 2, 2023 Classification Section/Group Mobile Service Configuration Recall Bulletin 32 – Steering Can Perform (where permitted) All Model Year Model Country/Region Build Location 2022 – 2023 Model Y United States Giga Austin The model(s) and model year(s) listed are a general approximation of the affected VIN list. Refer to the VIN/Bulletin Tracker or Customer/Vehicle profile to determine applicability of this bulletin for a particular vehicle. Recall Bulletin: Recall Bulletins are mandatory service procedures that, unless they can be completed via a software update that a customer installs through the normal course of ownership, must be carried out by Tesla-certified Service Centers. Recall work performed by uncertified technicians could lead to unsafe conditions or voided warranty provisions. Condition On some Model Y vehicles, the steering wheel retention bolt may not have been torqued to specification. Correction Inspect the vehicle for symptoms related to the condition. If symptoms are present, replace the steering wheel retention bolt, and torque the new bolt to specification. Correction Description Correction Time Inspect Steering Wheel Retention Bolt; Bolt Is Torqued To Specification S012332001 0.12 Inspect Steering Wheel Retention Bolt; Replace Bolt, And Torque New Bolt To Specification S022332001 0.12 Part Number Description Quantity If Necessary 1036655-00-A BOLT RC M16X1.5X26 PC88 PTP 1 This part number was current at the time of publication. Use the revisions listed or later, unless otherwise specified in the Parts Catalog. SB-23-32-001 Page 2 of 2 For feedback on the accuracy of this document, email ServiceBulletinFeedback@tesla.com Procedure 1. Remove the driver airbag (refer to Service Manual procedure 20010102). 2. Perform a torque check on the bolt that attaches the steering wheel to the vehicle (80 Nm) (Figure 1). • If the bolt is torqued to specification, no repairs are needed. • If the bolt is not torqued to specification, replace the bolt, and torque the new bolt to specification. Figure 1 3. Install the driver airbag (refer to Service Manual procedure 20010102).
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