November 17, 2020 NHTSA CAMPAIGN NUMBER: 20V710000
Missing Primer may cause Roof Trim Separation
Trim that separates from the vehicle during use can cause a road hazard and increase the risk of a crash.
NHTSA Campaign Number: 20V710
Manufacturer Tesla
, Inc.
Components STRUCTURE
Potential Number of Units Affected 9,136
Summary
Tesla
, Inc. (Tesla
) is recalling certain 2016 Model X vehicles. The front and spine cosmetic roof trim may have been adhered to the vehicle without first using primer. As a result, one or both pieces of trim may separate from the vehicle while moving.
Remedy
Tesla
will notify owners, and dealers will test the roof trim adhesion, and, as necessary, apply primer, free of charge. The recall began January 15, 2021. Owners may contact Tesla
customer service at 1-877-798-3752. Tesla
’s number for this recall is SB-20-12-005.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Tesla has a Recall
This Service Document supersedes SB-20-12-005, dated 20-Nov-20. Each content change is marked by a vertical line in the left margin. Discard the previous version and replace it with this one.
Condition
On certain Model X vehicles, the front roof applique and/or center spine applique may have been applied to the roof without the use of primer, which could cause the applique(s) to separate from the roof.
Correction
Inspect the vehicle for symptoms related to the condition. If symptoms are present, reapply the adhesive with primer and reinstall the affected applique(s) if reusable, or replace if not reusable.
SEOCONTENT-START
In-App only message for Model X Roof Applique Recall
Action Required: Model X Front and
Spine Applique Recall
Tesla
issued a recall to proactively inspect and
repair front and spine applique in certain Model X
vehicles built before August 2016. Our records
indicate that your Model X vehicle 5YJ312345 may
be affected and has not yet completed the
inspection. The inspection will take less than five
minutes. If necessary, a repair will take about an
hour and a half.
To complete the inspection and repair, schedule a
service appointment using the Tesla
app by
selecting ‘Schedule Service’ > ‘Other’ > ‘Something
else’ and entering the note, ‘Open Recall RepairRoof
Applique.’
There is no need for further action if you have
already completed this repair. To confirm, please
visit https:;; www.tesla.com vin-recall-search ..
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In-App only message for Model X Steering Bolt and Roof Applique Recall
Action Required: Model X Steering
Bolt and Roof Applique Recall
Our records indicate that your Model X vehicle
5YJ312345 may be affected by recent Steering
Bolt and Roof Applique recall notices and has not
yet received the required inspection or repairs.
Required parts are currently available.
Your appointment will take a few hours to retrofit
the bolts for the steering bolt recall and to inspect
the roof applique. To complete the repairs,
schedule a service appointment using the Tesla![]()
app by selecting ‘Schedule Service’ > ‘Other’ >
‘Something else’ and entering the note, ‘Open
Recall Repairs – Steering Bolt and Roof Applique.’
There is no need for further action if you have
already completed both repairs. To confirm, please
visit htts://www.tesla.com/ vin-recall-search ..
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SB-20-12-005 Page 1 of 4
_
Tesla
, Inc.
Service Bulletin Inspect Front Roof Applique & Center
Spine Applique For Lack of Adhesion
SB-20-12-005
December 23, 2020 R1
Classification Section/Group Mobile Service
Recall Bulletin 12 – Exterior Fittings Can Perform
(where permitted)
Model Year Model Country/Region Version
2016 Model X All All
The model(s) and model year(s) listed are a general approximation of the affected VIN list. Refer to the VIN/Bulletin Tracker or Customer/Vehicle profile to determine
applicability of this bulletin for a particular vehicle.
Recall Bulletin: Recall Bulletins are mandatory service procedures that must be carried out by Tesla
-certified Service Centers.
Recall work performed by uncertified technicians could lead to unsafe conditions or voided warranty provisions.
Correction Description Correction Time
Inspect Front Roof And Center Spine Appliques; No Lack Of Adhesion Found S012012005 0.05
Reapply Adhesive To Front Roof Applique; No Lack Of Adhesion Found In Center
Spine Applique
S022012005 0.50
Replace Front Roof Applique; No Lack Of Adhesion Found In Center Spine Applique S032012005 0.50
Replace Center Spine Applique; No Lack Of Adhesion Found In Front Roof Applique S042012005 1.10
Reapply Adhesive To Front Roof Applique And Replace Center Spine Applique Due
To Lack Of Adhesion
S052012005 1.55
Replace Front Roof Applique And Center Spine Applique Due To Lack Of Adhesion S062012005 1.55
SB-20-12-005 Page 2 of 4
_
Part Number Description Quantity
Parts Required
(if necessary)
1041362-00-J
1041361-S0-A or
1125009-00-B
1059658-00-A
1048645-00-A
ASSY, MX ROOF APPLIQUE – FRONT
ASSY, MX CENTER SPINE APPLIQUE
CHEMICAL, BETAPRIME, 10ML
DOW BETASEAL EXPRESS
1
1
1
1
These part numbers were current at the time of publication. Use the revisions listed or later, unless
otherwise specified in the Parts Catalog.
Special Tools 1114917-00-A
(Service Centers)
1490051-00-A
(Mobile Service)
1080978-##-B
TOOL, VACUUM CUP, 3’ X 6’
SUCTION CUPS, 1S MOBILE SERVICE
KIT, FORCE GAUGE
North America, Japan 00-B, EMEA 01-B, United Kingdom, Hong Kong
22-B, China, Australia 25-B
Shop Supplies Isopropyl Alcohol (IPA) wipes
Procedure
1. Clean the front roof applique to ensure that its surface is free of dirt or debris.
2. Secure the vacuum cup onto the LH outboard end of the front roof applique (Figures 1 and 2).
Figure 1 – Vacuum cup for Service Centers Figure 2 – Vacuum cup for Mobile Service
SB-20-12-005 Page 3 of 4
_
3. Connect the vacuum cup to the force gauge, and then pull up slowly on the vacuum cup with 60 N maximum force
(50 N for Mobile Service) (Figure 3). Inspect the front roof applique for the following:
CAUTION: Carefully pull up the vacuum cup to prevent accidental damage to the front roof applique and rear
door roof glass seals.
• If the front roof applique separates from the roof AND the front roof applique is damaged, replace the front
roof applique (refer to Service Manual procedure 12206002), and then skip to step 6.
• If the front roof applique separates from the roof AND the front roof applique is undamaged, remove the
front roof applique, remove the old sealant from the front roof applique, reinstall the front roof applique
(refer to Service Manual procedure 12206002), and then skip to step 6.
• If the front roof applique stays sealed on the roof, the front roof applique adhesion is in good condition.
Continue to the next step.
Figure 3
4. Remove the vacuum cup from the front roof applique.
5. Repeat steps 2, 3, and 4 on the center and the RH outboard end of the front roof applique.
6. Clean the center spine applique to ensure that its surface is free of dirt or debris.
7. Secure the vacuum cup onto the front end of the center spine applique (Figure 4).
Figure 4 – Shown with vacuum cup for Service Centers; Mobile Service similar
SB-20-12-005 Page 4 of 4
For feedback on the accuracy of this document, email ServiceBulletinFeedback@tesla
.com
8. Connect the vacuum cup to the force gauge, and then pull up slowly on the vacuum cup with 60 N maximum force
(50 N for Mobile Service). Inspect the center spine applique for the following:
CAUTION: Carefully pull up the vacuum cup to prevent accidental damage to the center spine applique and
rear door roof glass seals.
• If the center spine applique separates from the roof, replace the center spine applique (refer to Service
Manual procedure 10403002), and then skip to step 11.
• If the center spine applique stays sealed on the roof, continue to the next step.
9. Remove the vacuum cup from the center spine applique.
10. Repeat steps 7, 8, and 9 on the rear end of the center spine applique (Figure 5).
Figure 5 – Shown with vacuum cup for Service Centers; Mobile Service similar
11. Allow the adhesive to dry for 1 hour before returning the vehicle to the customer, if necessary.
***************************************************************************************************************
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SEOCONTENT-END
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| TESLA | MODEL X | 2016 |
10 Associated Documents
MX Roof Trim & Steering Housing Bolt Recall In-App Message
RMISC-20V710-8468.pdf 356.456KB
MX Roof Trim & Steering Housing Bolt Recall In-App Message
RMISC-20V710-0001.pdf 213.259KB
Defect Notice 573 Report
RCLRPT-20V710-9316.PDF 213.924KB
Recall Acknowledgement
RCAK-20V710-1357.pdf 339.121KB
Remedy Instructions and TSB
RCRIT-20V710-1679.pdf 351.164KB
Recall 573 Report-Amendment 1
RCLRPT-20V710-4769.PDF 213.939KB
Recall Quarterly Report #2, 2021-2
RCLQRT-20V710-4329.PDF 211.237KB
Recall Quarterly Report #1, 2021-1
RCLQRT-20V710-3852.PDF 211.142KB
Recall 573 Report-Amendment 2
RCLRPT-20V710-8186.PDF 213.997KB
Recall Quarterly Report #3, 2021-3
RCLQRT-20V710-0938.PDF 211.325KB
Recalls Documents
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Model Y 2020 2021 2022 2023 2024 Passenger Side Front fender flares - 【Manufacturer Part Number】:1494186-00-B;1494162-00-B,Please check the part numbers whether it suits your vehicle before purchasing
- 【High Quality】:Special Injection Molding process ensures enhanced durability,flexibility and strength for these flares to effectively withstand against cracking,warping and chalking offering a superior driving experience
- 【Feature】:Excellent workmanship and strict inspection before leaving the factory are necessary conditions for product reliability,stability and long-term use.All products have been tested on the machine before leaving the factory.We will check the products again before shipping for you
- 【About Us】:We have a professional service team,If you encounter any problems during use,please feel free to contact us and we will provide you with answers as soon as possible
- COMPATIBILITY: Designed specifically for the Tesla
Model Y, the 4.8M/15.75FT seal strip covers the entire panoramic sunroof gap with no trimming needed—delivers a clean, factory‑matched look straight out of the box. - PREMIUM MATERIAL: The soundproof sealling strip is crafted from automotive‑grade EPDM rubber, which stands up to intense sun, heat, and freezing weather without cracking or shrinking—provides lasting protection that holds up as long as the vehicle.
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- QUICK INSTALLATION: The installation of the sealing strip can be completed within a few minutes, no messy glue, and no risk to the paint. Simply presses into the existing channel using the included tool—a straightforward, frustration‑free process.
- REMOVABLE WITHOUT RESIDU: Adds protection without permanent modification. If ever removed, it comes off cleanly and leaves no sticky residue or damage to the factory seal—preserves the vehicle’s original condition and value.
- 【Essential Tool】:Designed to keep dirt, rocks and other debris off the tires, this product prevents water and rocks from splashing on the operator and passengers
- 【Interchange Part Number】:1034430-00-F, 1075668-00-A, 1035289-00-L
- 【Applicable Models】:For 2016-2021 Tesla
Model X - 【High-quality Material】:This item is made of high-quality ABS, which is strong, durable, wear-resistant, and not easy to deform
- 【Notes】:We strongly recommend professional installation. Please double-check compatibility before purchasing to ensure proper fit
- 【Custom Fit for Tesla
Cybertruck】Precision-cut to fit for Tesla
Cybertruck B-pillar, this exterior trim kit is engineered specifically for 2024–2026 models. Designed using original vehicle data, it ensures an OEM-style fit across all four door pillars and door button areas for a clean, factory-finished look. - 【Carbon Fiber Style】Featuring a refined carbon fiber pattern, this B-pillar trim enhances the car’s futuristic exterior without being overly aggressive. The subtle dimensional texture adds depth and sophistication, making it a perfect complement to the car’s bold stainless-steel design.
- 【Protects Door Pillar】Door pillars are among the most vulnerable exterior surfaces, easily scratched by keys, rings, watches, and daily entry. This door pillar protection film effectively shields all four pillars from scuffs, abrasions, and wear—helping keep your car looking new for years.
- 【Built to Last】This trim offers excellent weather resistance, UV protection, and durability. It stands up to rain, sun exposure, heat, and cold without fading, cracking, or peeling—ideal for daily driving and outdoor conditions.
- 【Easy Installation】Enjoy a hassle-free, non-destructive installation that takes approximately 20 minutes for all four pillars. No cutting, drilling, or special tools required. The adhesive is strong yet removable, allowing easy replacement without residue—perfect for owners who value both protection and flexibility.
- For Tesla
Model X 2016-2021
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