SB-21-31-003 Front Suspension Lateral Link – 2020-2021 Tesla Model Y & 2019-2021 Model 3

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Subject: [PROOF) Model 3 and Model Y Front Suspension lateral l ink Inspection Tesla has decided to proactively recall certain Model 3 and Model Y vehicles to inspect the bolts that secure the lateral link in the front suspension. This recall applies to certain Model 3 vehicles built between January 2019 and April 2021 and certain Model Y vehicles built between March 2020 and June 2021. Our records indicate that your vehicle {VINXXXXXXXX}, may be affected by this recall. On certain vehicles, the lateral link bolts may not have been secured to the correct specifications. This could cause the fasteners to loosen over time, which could cause the lateral link to separate from the sub-frame. If the fasteners become loose, you may detect abnonnal noise from the front suspension. We are not aware of any crashes or injuries relating to this condition. Please schedule a service appointment using the Tesla app by selecting ‘Schedule Service’ > ‘Other’ > ‘Something Else’ and entering the notes, “Open Recall Repair- Lateral Link inspection”. At your appointment, Tesla Service will inspect your vehicle and perform any necessary repairs, free of charge. Thank you for your support, and we apologize for the inconvenience. Tesla I AH Ri~hts Reserved 13500 Deer Cree-k Rd. Palo Aho CA 94304 Privacy

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SB-21-31-003 Page 1 of 4 _ Tesla, Inc. Service Bulletin Inspect Front Lower Lateral Links SB-21-31-003 October 26, 2021 Classification Section/Group Mobile Service Recall Bulletin 31 – Suspension Cannot Perform Model Year Model Country/Region Version 2019–2021 Model 3, Model Y All All The model(s) and model year(s) listed are a general approximation of the affected VIN list. Refer to the VIN/Bulletin Tracker or Customer/Vehicle profile to determine applicability of this bulletin for a particular vehicle. Recall Bulletin: Recall Bulletins are mandatory service procedures that must be carried out by Tesla-certified Service Centers. Recall work performed by uncertified technicians could lead to unsafe conditions or voided warranty provisions. Condition On certain Model 3 and Model Y vehicles, the bolts that secure the front lower lateral links to the subframe may not have been torqued to internal specification. Correction Inspect and confirm that all bolts that secure the front lower lateral links to the subframe are torqued to internal specification. If symptoms relating to the condition are present, re-torque the bolts to internal specification. If necessary, replace the front subframe and/or the front lateral links. Correction Description Correction Time (Model 3) Time (Model Y) Inspect Vehicle; Front Lower Lateral Link Bolts Properly Torqued S012131003 0.15 0.20 Inspect Vehicle; Replace LH Front Lower Lateral Link S022131003 0.60 0.65 Inspect Vehicle; Replace RH Front Lower Lateral Link S032131003 0.60 0.65 Inspect Vehicle; Replace LH and RH Front Lower Lateral Links S042131003 0.70 0.75 Inspect Vehicle; Replace Front Subframe (RWD) S052131003 2.05 1.85 Inspect Vehicle; Replace LH Front Lower Lateral Link And Front Subframe (RWD) S062131003 2.10 1.90 Inspect Vehicle; Replace RH Front Lower Lateral Link And Front Subframe (RWD) S072131003 2.10 1.90 Inspect Vehicle; Replace LH and RH Front Lower Lateral Links And Front Subframe (RWD) S082131003 2.15 1.95 Inspect Vehicle; Replace Front Subframe (Dual Motor) S092131003 2.95 3.50 Inspect Vehicle; Replace LH Front Lower Lateral Link And Front Subframe (Dual Motor) S102131003 3.00 3.55 Inspect Vehicle; Replace RH Front Lower Lateral Link And Front Subframe (Dual Motor) S112131003 3.00 3.55 Inspect Vehicle; Replace LH and RH Front Lower Lateral Links And Front Subframe (Dual Motor) S122131003 3.05 3.60 SB-21-31-003 Page 2 of 4 _ Part Number Description Quantity Parts Required – – – If Necessary 1109263-00-B 1111145-00-A 1456640-00-A 1461654-00-A 1461643-00-A 1111543-00-A 1109912-00-A 1115558-00-A 1044341-00-D 1044521-00-N 1111151-00-A 1188341-00-C 1044531-00-B 1461652-00-A Model 3 and Model Y NUT&WSHR[SW],M14x1.5,[10],ZNFL,PTP NUT,HF,M10-1.5,[10],ZNNI,PTP DBL,HF,M14x120+M10x16,CMAT,[109],ZNFL BOLT,HF,M10-1.5×94,[109],ZNFL,CMAT BOLT,HF,M12-1.75×99,[109],ZNFL,CMAT NUT,HF,M12-1.75,[10],ZNNI,PTP BOLT,HF,M14-2.0×65,STL[109],ZNFL Dual Motor Vehicles NUT&WSHR[SW],M24, STL[8],ZNFL,SERR Model 3 Only FR LWR LATERAL LINK ASSY FR SUBFRAME STRUCTURE BOLT,HF,M10-1.5×30,[109],ZNFL,SMAT Model Y Only FRONT LOWER LATERAL LINK ASSEMBLY FR SUBF ASSY MDL3/Y BOLT,HF,M10-1.5×36,[109],ZNFL,CMAT 2 4 2 2 2 2 1–4 2 1–2 1 2 1–2 1 2 These part numbers were current at the time of publication. Use the revisions listed or later, unless otherwise specified in the Parts Catalog. Special Tools 1066521-00-A 1071271-00-A 1090880-00-A 1049463-00-A 1099645-00-C 1115118-00-B 1090881-00-A 1059330-00-B 1096075-00-A 1133187-00-A 1050448-00-B 1083188-00-B 1130480-02-A 1135762-00-A 1498673-00-A 1081547-00-A 1130279-00-A 1140311-00-A 1065131-00-A 1479505-00-A All Vehicles Powertrain Table Chassis Height Measurement Tool Steering Wheel Holder Steering Wheel Level Subframe Fixture Socket Internal Torx Plus 3/8in Dr. T40 Brake Pedal Depressor Dual Motor Vehicles Socket External Torx 1/4in Dr. E10 5-Lobe Hydraulic Hub Puller Socket External Torx 1/2in Dr. E18 Vacuum Refill Tool Multimeter Slim Test Probes Coolant Hose Plug Kit Cable Axle Removal Kit Slide Hammer Drive Unit Sling HV Connector Lever Lock Battery Coolant Drain Kit M3/Y Vacuum Fill Adapter Shop Supplies THREADLOCKER, LOCTITE 222, PURPLE SB-21-31-003 Page 3 of 4 _ Procedure 1. Remove the front aero shield panel (refer to Service Manual procedure 12030102; Model 3, Model Y). 2. Check for missing bolts where the LH and RH front lower lateral links attach to the front subframe (Figure 1). Figure 1 – LH shown; RH similar • If all bolts are installed (4 total), skip to step 5. • If any bolts are missing, go to step 3. 3. Where a front lower lateral link is missing a bolt, check the lateral link(s) for damage that might cause the part to fail, such as cracks or bending at the subframe flanges (Figure 2). Figure 2 – LH shown ; RH similar • If damage is observed, remove the lateral link from the vehicle and hand-tighten a new lateral link to the front knuckle and front strut (refer to Service Manual procedure 31013402; Model 3, Model Y). Skip to step 4. • If damage is not observed, go to step 4. 4. Where any front lower lateral link to front subframe bolts (Figure 1) are missing, hand-tighten a new bolt. • If able to hand-tighten the bolt(s), go to step 5. • If unable to hand-tighten the bolt(s), skip to step 6. SB-21-31-003 Page 4 of 4 For feedback on the accuracy of this document, email ServiceBulletinFeedback@tesla.com 5. Perform a torque check on the bolts that attach the LH and RH front lower lateral links (4 bolts total) to the front subframe (115 Nm) (Figure 1). • If all lateral link bolts (4 bolts total) can be torqued to specification, skip to step 7. CAUTION: If new lateral link(s) were installed on the vehicle, fully torque the lateral link to the front knuckle and front strut before going to step 7 (refer to Service Manual procedure 31013402; Model 3, Model Y). • If any bolt cannot be torqued to specification, go to step 6. 6. Replace the front subframe. • RWD Front Subframe (refer to Service Manual procedure 30010302; Model 3, Model Y). • Dual Motor Front Subframe (refer to Service Manual procedure 30010312; Model 3, Model Y). 7. Install all parts that were removed for access.

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3500 Deer Creek Road Palo Alto CA 94304 IMPORTANT SAFETY RECALL <Date> <Name> <Address> <Address 2> (if applicable; if not, remove this line) <City, State, ZIP> This notice applies to your vehicle, <VIN> NHTSA Recall No: 21V-835 Dear Tesla Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Tesla, Inc. has decided that a defect, which relates to motor vehicle safety exists in certain Model Year 2019-2021 Model 3 vehicles and Model Year 2020-2021 Model Y vehicles. Our records show that you are the owner of a vehicle affected by this action. REASON FOR THIS RECALL The front suspension lateral link bolts may not have been secured to the correct specifications. This could cause the fasteners to loosen over time, which could cause the lateral link to separate from the sub-frame. If the fasteners become loose, a lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash. WHAT TESLA WILL DO At no charge to you, Tesla Service will tighten or replace the lateral link fasteners as necessary. Tesla Service will also replace lateral links or other components damaged due to this issue if any, free of charge WHAT YOU SHOULD DO Please schedule a service appointment through your Tesla mobile app. Alternatively, if you wish to contact your nearest Tesla Service Center or require technical assistance, please visit www.tesla.com/findus or call 1-877-79- TESLA (1-877-798-3752). For awareness, the appointment will take only a few minutes for the inspection, and up to about three and a half hours if a repair is necessary. If you previously paid for a repair that addresses the recall described in this notice, you may be eligible for a refund. To verify eligibility and learn how to request a refund, please contact Tesla online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Additional detail can be found in our General Recall Reimbursement Plan, which is available online at https://www.tesla.com/sites/default/files/ downloads/tesla-recall-reimbursement-plan.pdf. If you believe that Tesla has failed or is unable to remedy this defect without charge or within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590, by calling 1-888-327-4236 (TTY: 1-800-424-9153), or by visiting www.safercar.gov. Federal law requires any lessor who receives a notification of a determination of a noncompliance pertaining to any leased motor vehicle to send the notice to the lessee within 10 days. Thank you for being a Tesla customer. We are committed to ensuring that your vehicle provides the highest possible level of safety. TESLA, INC.

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