SB-22-31-002 Suspension Fasteners Improperly Tightened – 2023 Tesla Model Y

December 5, 2022 NHTSA CAMPAIGN NUMBER: 22V895000

Suspension Fasteners Improperly Tightened

A loose fastener can allow the lateral link to separate from the sub-frame, causing instability and increasing the risk of a crash.

 

NHTSA Campaign Number: 22V895

Manufacturer Tesla, Inc.

Components SUSPENSION

Potential Number of Units Affected 9

 

Summary

Tesla, Inc. (Tesla) is recalling certain 2023 Model Y vehicles. The left-hand front suspension lateral link fasteners may not have been properly attached to the sub-frame.

 

Remedy

Tesla Service will tighten or replace both fasteners as necessary, free of charge. Owner notification letters are expected to be mailed February 3, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-22-31-002.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

 

Check if your Tesla has a Recall

 


Chronology of the Defect/Noncompliance Determination:

  • Beginning late November 1, 2022, through early November 2, 2022, the production tool used to secure the left-hand (LH) front suspension lateral link to the subframe on affected vehicles manufactured at the Austin, TX, factory was offline due to a faulty sensor. (All affected vehicles completed production on November 2, 2022.) As a result, the procedure to secure the LH lateral link was performed manually by a technician who also validated the torques.
  • On November 17, 2022, as part of a routine inspection prior to customer delivery, Tesla Service identified two fasteners that secure the LH lateral link to the subframe were not torqued to specification on one vehicle manufactured at the Austin, TX, factory during the time period the procedure was performed manually by a technician. Both fasteners were torqued to specification prior to customer delivery.
  • On November 18, 2022, based on the finding in the November 17, 2022, inspection, Tesla Engineering began a risk assessment of the condition and began reviewing manufacturing records to assess the suspected root cause and identify the scope of a potentially affected vehicle population. As a precaution, vehicles not yet delivered to customers manufactured during the time period the procedure was performed manually by a technician were placed in containment for specific inspection of the LH lateral link fasteners prior to customer delivery. Between November 18 – 28, 2022, vehicles in pre-delivery containment were inspected to confirm that LH lateral link fasteners were torqued to specification.
  • On November 22, 2022, as part of the inspections of vehicles in pre-delivery containment, two LH lateral link fasteners on one vehicle were identified as not torqued to specification. Both fasteners were torqued to specification prior to customer delivery.
  • Late on November 23, 2022, Tesla Engineering completed its review of manufacturing records, confirming the suspected root cause, risk assessment, and affected population.
  • On November 28, 2022, immediately upon returning from the Thanksgiving holiday, the condition and assessment were reviewed with leadership and a recall determination was made.
  • On November 29, 2022, Tesla Service began proactively outreaching to affected customers to schedule service appointments to remedy the condition.
  • As of December 5, 2022, customers of seven of the nine affected vehicles have scheduled appointments for service in December 2022 to remedy the condition.
  • Also as of December 5, 2022, Tesla has not identified any warranty claims or field reports (received between November 2, 2022, and December 5, 2022) received for U.S. vehicles related to or potentially related to this condition. Tesla is not aware of any crashes, injuries, or deaths related to this condition.

 

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
TESLA MODEL Y 2023

 


3 Associated Documents

Recall Acknowledgement

RCAK-22V895-5226.pdf 645.608KB

RCAK-22V895-5226

 


Defect Notice 573 Report

RCLRPT-22V895-4457.PDF 214.048KB

RCLRPT-22V895-4457

 


Chronology

RMISC-22V895-3613.pdf 212.802KB

RMISC-22V895-3613

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V895&docType=RCL

 


 

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Last update on 2023-03-23 / Affiliate links / Images from Amazon Product Advertising API

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