SB-22-31-002 Suspension Fasteners Improperly Tightened – 2023 Tesla Model Y

“This site contains affiliate links for which OEMDTC may be compensated”

December 5, 2022 NHTSA CAMPAIGN NUMBER: 22V895000

Suspension Fasteners Improperly Tightened

A loose fastener can allow the lateral link to separate from the sub-frame, causing instability and increasing the risk of a crash.

 

NHTSA Campaign Number: 22V895

Manufacturer Tesla, Inc.

Components SUSPENSION

Potential Number of Units Affected 9

 

Summary

Tesla, Inc. (Tesla) is recalling certain 2023 Model Y vehicles. The left-hand front suspension lateral link fasteners may not have been properly attached to the sub-frame.

 

Remedy

Tesla Service will tighten or replace the fasteners as necessary, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-22-31-002.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

 

Check if your Tesla has a Recall

 


This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Tesla, Inc. has decided that a defect, which relates to motor vehicle safety exists in certain Model Year 2023 Model Y vehicles. Our records show that you are the owner of a vehicle affected by this action.

 

REASON FOR THIS RECALL

The front suspension lateral link bolts may not have been secured to the correct specifications. This could cause the fasteners to loosen over time, which could cause the lateral link to separate from the sub-frame. If the fasteners become loose, a lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.

 

WHAT TESLA WILL DO

At no charge to you, Tesla Service will tighten or replace the lateral link fasteners as necessary. Tesla Service will also replace lateral links or other components damaged due to this issue if any, free of charge

 

WHAT YOU SHOULD DO

Please schedule a service appointment through your Tesla mobile app. Alternatively, if you wish to contact your nearest Tesla Service Center or require technical assistance, please visit www.tesla.com/findus or call 1-877-79-TESLA (1-877-798-3752). For awareness, the appointment will take only a few minutes for the inspection, and up to about three and a half hours if a repair is necessary.

If you previously paid for a repair that addresses the recall described in this notice, you may be eligible for a refund.

To verify eligibility and learn how to request a refund, please contact Tesla online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Additional detail can be found in our General Recall Reimbursement Plan, which is available online at https://www.tesla.com/sites/default/files/downloads/tesla-recall-reimbursement-plan.pdf .

If you believe that Tesla has failed or is unable to remedy this defect without charge or within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590, by calling 1-888-327-4236 (TTY: 1-800-424-9153), or by visiting www.safercar.gov.

Federal law requires any lessor who receives a notification of a noncompliance or safety-related defect determination pertaining to any leased motor vehicle to send the notice to the lessee within 10 days.

If you no longer own the vehicle, update vehicle ownership in your Tesla Account. For more details adding or removing vehicles from your Tesla Account, visit www.tesla.com/support/account-support#add-remove-products .

 


SB-22-31-002
December 7, 2022

Inspect LH Front Lower Lateral Link

Condition

On certain Model Y vehicles, the fasteners that secure the left-hand (LH) front lower lateral link to the subframe may not have been torqued to internal specification. A fastener not torqued to specification may loosen over time or separate from the subframe, which could cause the lateral link to separate from the subframe.

 

Correction

Inspect and confirm that all bolts that secure the LH front lower lateral link to the subframe are torqued to internal specification. If symptoms relating to the condition are present, re-torque the bolt(s) and/or install new bolt(s) to internal specification.

 

Procedure

1. Remove the LH front wheel and release the LH side of the front aero shield to gain access to the LH front lower lateral link (refer to Service Manual procedure 31013402).

2. Perform a torque check on the bolts (x2) that attach the LH front lower lateral link to the subframe (torque 115 Nm) (Figure 1).

NOTE: If bolt(s) are not installed, install new bolt(s).

3. Install all parts that were removed for access.

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [171.98 KB]

 


Chronology of the Defect/Noncompliance Determination:

  • Beginning late November 1, 2022, through early November 2, 2022, the production tool used to secure the left-hand (LH) front suspension lateral link to the subframe on affected vehicles manufactured at the Austin, TX, factory was offline due to a faulty sensor. (All affected vehicles completed production on November 2, 2022.) As a result, the procedure to secure the LH lateral link was performed manually by a technician who also validated the torques.
  • On November 17, 2022, as part of a routine inspection prior to customer delivery, Tesla Service identified two fasteners that secure the LH lateral link to the subframe were not torqued to specification on one vehicle manufactured at the Austin, TX, factory during the time period the procedure was performed manually by a technician. Both fasteners were torqued to specification prior to customer delivery.
  • On November 18, 2022, based on the finding in the November 17, 2022, inspection, Tesla Engineering began a risk assessment of the condition and began reviewing manufacturing records to assess the suspected root cause and identify the scope of a potentially affected vehicle population. As a precaution, vehicles not yet delivered to customers manufactured during the time period the procedure was performed manually by a technician were placed in containment for specific inspection of the LH lateral link fasteners prior to customer delivery. Between November 18 – 28, 2022, vehicles in pre-delivery containment were inspected to confirm that LH lateral link fasteners were torqued to specification.
  • On November 22, 2022, as part of the inspections of vehicles in pre-delivery containment, two LH lateral link fasteners on one vehicle were identified as not torqued to specification. Both fasteners were torqued to specification prior to customer delivery.
  • Late on November 23, 2022, Tesla Engineering completed its review of manufacturing records, confirming the suspected root cause, risk assessment, and affected population.
  • On November 28, 2022, immediately upon returning from the Thanksgiving holiday, the condition and assessment were reviewed with leadership and a recall determination was made.
  • On November 29, 2022, Tesla Service began proactively outreaching to affected customers to schedule service appointments to remedy the condition.
  • As of December 5, 2022, customers of seven of the nine affected vehicles have scheduled appointments for service in December 2022 to remedy the condition.
  • Also as of December 5, 2022, Tesla has not identified any warranty claims or field reports (received between November 2, 2022, and December 5, 2022) received for U.S. vehicles related to or potentially related to this condition. Tesla is not aware of any crashes, injuries, or deaths related to this condition.
  • On December 9, 2022, Tesla Service learned of an occurrence of a customer Model Y with very low mileage built on November 2, 2022, at the Austin, TX, factory with a LH front suspension lateral link whose fasteners were not torqued to specification. Tesla Engineering began a review of manufacturing records to assess the root cause and identify the scope of a potentially affected vehicle population.
  • On December 13, 2022, the assessment identified a suspected root cause to be no secondary check that the fasteners were torqued to specification because the technician’s manual entry of the torque value in the station controller may have inadvertently edited torque values automatically entered by the production tool to secure the right-hand (RH) front suspension lateral links and/or inadvertently bypassed torque non-conformances from being generated for the LH or RH lateral link for secondary checks that certain fasteners were torqued to specification. On December 14, 2022, the assessment identified 17 additional vehicles with potentially the same condition.
  • On December 15, 2022, having completed a review of manufacturing records and confirming the suspected root cause, risk assessment and affected population, a recall determination was made to amend and expand recall 22V-895 to include the 17 additional vehicles identified.
  • As of December 19, 2022, Tesla has identified one warranty claim and zero field reports (received between November 2, 2022, and December 19, 2022) for U.S. vehicles related to or potentially related to this condition. Tesla is not aware of any crashes, injuries, or deaths related to this condition.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
TESLA MODEL Y 2023

 


9 Associated Documents

Recall Acknowledgement

RCAK-22V895-5226.pdf 645.608KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [630.48 KB]

 


Defect Notice 573 Report

RCLRPT-22V895-4457.PDF 214.048KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [209.03 KB]

 


Chronology

RMISC-22V895-3613.pdf 212.802KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [207.81 KB]

 


Chronology

RMISC-22V895-2204.pdf 127.754KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [124.76 KB]

 


Remedy Instructions and TSB

RCRIT-22V895-9195.pdf 176.106KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [171.98 KB]

 


Owner Notification Letter(Part 577)

RCONL-22V895-1221.pdf 21.153KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [20.66 KB]

 


Recall 573 Report-Amendment 1 – 12/22/2022

RCLRPT-22V895-1123.PDF 214.376KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [209.35 KB]

 


Recall Quarterly Report #1, 2023-1

RCLQRT-22V895-0364.PDF 211.134KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.19 KB]

 


Recall Quarterly Report #2, 2023-2

RCLQRT-22V895-8634.PDF 211.228KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.28 KB]

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V895&docType=RCL

 


 

SaleBestseller No. 1
EPAuto 1/2-inch Drive Click Torque Wrench, 10-150 ft/lb, 13.6-203.5 N/m
  • Durable Ratchet Head: Made from Hardened treated Chrome Vanadium steel alloy (Cr-V) Corrosion-Retardant: Satin Finish. Made in Taiwan
  • Easy Storage: A sturdy plastic storage case is included. Non-Slip Grip: Knurled handle
  • Easy to Read: High Contrast & Dual Range Scale. Accurate: Pre-Calibrated to ± 4%
  • Accessories included: 1/2" Drive 5" long Extension Bar and 1/2" Drive to 3/8" Drive Reducer
  • Simple and Reliable: “Click” sound tells the preset torque value is reached. Stop applying force when you hear and feel it.
SaleBestseller No. 2
LEXIVON 3/8-Inch Drive Click Torque Wrench 10~80 Ft-Lb/13.6~108.5 Nm (LX-182)
  • PRECISION - Ships pre-calibrated to +/- 4% accuracy and ready to use. Include calibration certificate with traceable serial number.
  • DURABLE - Reinforced ratchet gear head constructed from hardened, heat treated Chrome Vanadium alloy steel.
  • LONG-LASTING - Rust & corrosion protection with our unique and newly invented Electro-Black finish treatment.
  • PERFORMANCE - Features an easy-to-read, highlighted yellow print dual-range scale. Identify the markings even in low-light conditions.
  • COMFORTABLE - Comes with a reversible ratchet head that drives in both directions and measure torque in a clockwise direction.
Bestseller No. 3
VANPO 1/4 & 3/8 & 1/2-inch Drive Click Torque Wrench, 3Pcs Torque Wrench Set 20-240in.lb, 5-45ft.lb, 20-160ft.lb, Dual-Direction Adjustable 72-Tooth Torque Wrench for Bike, Moto, Car Maintenance
  • 【3Pcs Torque Wrench Set】 The calibration error range is ±3%, each torque wrench has a calibration certificate. The 3-in-1 torque wrench set can meet your different needs. Including 1/4 inch 20-240in.lb, 3/8 inch 5-45ft.lb, 1/2 inch 20-160ft.lb.
  • 【Safe & Reliable】 When the 1/2 torque wrench reaches the preset torque value, it makes a clear "click" sound, accompanied by an obvious hand vibration that reminds you no longer to apply force, prevent damage caused. 72-tooth reversible ratchet head, it can be used both clockwise and counterclockwise directions.
  • 【Quick Release Button】 This 3/8 torque wrench has a quick release button with which accessories can easily be installed and removed, the accessories can grip and is not easy to fall down. It is more convenient to use. The torque wrench is made of CR-MO with a higher hardness.
  • 【Easy to Set】First pull down the locking knob and hold it down and then start setting the desired torque value. Release the hand and the locking knob will automatically rebound to lock the torque value. If you do not use, please set the torque key to the minimal torque value.
  • 【Widely Use】The torque wrenches can satisfy you in bicycle, motorcycle, car, truck and wheel screws, wheel nuts and in the device installation, electrical engineering, etc. We provide 12 months warranty. If you have any questions, please feel free to contact us.
Bestseller No. 4
SUERCUP 3/8-Inch Drive Click Torque Wrench - 5-45 Ft-Lb/6.8-61Nm, ±3% High Accuracy Torque Wrench, Dual-Direction Adjustable 72 Tooth Click Torque Wrench for Bike, Motorcycle and Car Repair
  • 【High Precision&Quick Reading】: 3/8 torque wrench has high contrast and dual range scale( 5-45 Ft-Lb/6.8-61 Nm),making it clear and easy to read. We have professional torque wrench production technology, and after 20000 tests, the calibration error range of the torque wrench is ± 3%, making it an essential helper for you.
  • 【Safe and Reliable Operation】: Equipped with a bidirectional drive ratchet head, torque can be measured clockwise or counterclockwise. When the set torque value is reached, a "click" sound will remind you to stop applying force to prevent damage to the item due to excessive torque.
  • 【High Quality and Durable Material】: Made of hardened chromium vanadium steel alloy (Cr-V). At the same time, the bottom buckle tail plug adopts a red anodizing process to improve the product's oxidation resistance during use and enhance surface wear resistance. 72 tooth ratchet head, made of chromium molybdenum steel. High quality materials resist corrosion and are durable.
  • 【Quick Torque Setting】: Simple and fast torque setting, pull down the locking knob and hold it down to rotate to the torque you need. Release the hand and the locking knob will automatically rebound to lock the torque value. And the designer referred to the appearance of the flashlight handle and designed a non slip and labor-saving knurled handle, making it more comfortable and easy to hold when using.
  • 【Easy to Store and Widely Use】: You will receive the 3/8-inch drive click torque wrench with a sturdy plastic shell storage box, which is very delicate and durable. Torque wrench is suitable nuts and bolts on various occasions, such as bike, motorcycle, car spark, and is the best helper for you🎁. 🔔 And we provide 12 months warranty. If you have any questions, please feel free to contact us.
Bestseller No. 5
Hairich 1/2 Inch Drive Click Torque Wrench, Dual-direction Torque Wrench 10-170.0ft.lb/13.60-230.5Nm, 72-tooth Torque Wrenches with Dual Range Scales, ±3% High Precision Torque Wrench For Bike
  • ±3% HIGH PRECISION AND COOL APPEARANCE: 1/2 inch drive torque wrench (10-170ft.-lb/13.6-230.5Nm)has a calibration error range of ±3%, high precision, and comes with a corresponding serial number, which is easy to trace the original data, and you can use it with confidence.Hairich torque wrench not only has superior quality but also has a superior appearance. The classic combination of black and red is fashionable and textured, allowing you to enjoy a visual feast during use.
  • PREMIUM MATERIAL AND DURABLE: Experience the ultimate durability and antiskid with the torque wrench. The main body of Hairich torque wrench set is made of chrome vanadium steel alloy, which is more strong and more durable. The head of the inch-pound torque wrench adopts a ratchet design with a reversing device to improve work efficiency. The square knurled handle is made of aluminum titanium alloy, which is ergonomic and comfortable to hold for long-time use.
  • DUAL SCALE AND QUICK SETTING: Laser Printed by dual-range(ft-lb and Nm). Our professional torque wrench is easy to read and provides direct unit conversion, When the set torque value is reached, the torque wrench will make an audible and felt click to remind you to stop applying force. Pull down the lock knob and hold it until the torque setting is completed. Release the hand, and the lock knob will automatically rebound back to lock the value.
  • ERGONOMIC DESIGN AND POWERFUL: Every design of our industrial torque wrench conforms to ergonomic, easy to handle.72-tooth ratchet, 5° ratcheting arc head, a quick-release button for easy loading and unloading, and an aluminum non-slip handle for excellent grip and control. A recent research review that, 72-tooth ratchets are very professional tooth ratchets, you just only rotate 5 degrees to finish it. Not easy to slip and wear, can be used in small spaces, and is more durable and powerful.
  • EASY OPERATION AND SAFETY: Thanks to its bidirectional drive ratchet head, our torque wrench can be measured both clockwise and counterclockwise. When the set torque value is reached, a "click" sound will remind you to stop applying force to prevent damage to the item due to excessive torque. Notice: At low Nm settings under 5 Nm the "click" sound can be too light to hear.
Bestseller No. 6
Amazon Basics 3/8-Inch Drive Click Torque Wrench - 15-80 ft.-lb, 20.4-108.5 Nm
  • 3/8 inch drive torque wrench with 15-80 ft.-lb./20.4-108.5 Nm range; reminder: to prevent the ratchet from breaking, please do not overload the torque wrench
  • Durable ratchet head made from hardened treated Chrome Vanadium steel alloy (Cr-V); bright, full polish chrome finish wipes easily clean and resists rust and corrosion
  • High contrast and dual range scale pre-calibrated to ± 4%; tips: for precise scale adjustment, please use the imperial scale; the conversion formula between imperial scale and metric scale is 1 Nm = 8.86 in-lbs
  • Includes sturdy plastic case for storage and portability
  • NOTE: unlock before adjusting the torque value, lock after adjusting for stability of working torque; when finished, loosen locking ring and adjust to the lowest value for next use
Bestseller No. 7
Tapha Tools 3/8 inch Digital Torque Wrench 3.1-62.7 ft-lbs (4.2-85 N-m) Torque Range, Accurate to ±2% Dual Direction, LED and Buzzer Notification, Preset Memory, ISO 6789, Calibrated (WP3N-T085BN)
  • Precision Torque Measurement from 3.1 to 62.7 ft. pounds (4.2 - 85 N-m / 37 - 752 in-lb / 43 - 867 kg-cm) with ±2% accuracy and 0.1 ft-lb (0.1 N-m / 1 in-lb / 1 kg-cm) resolution. Buzzer and LED Notification when target torque is reached.
  • Large 1.5-inch LCD display provides Real-Time torque measurements in kg-cm, N-m, in-lb. ft-lb. Switch between Peak-Hold and Tracking modes. Store up to 9 Pre-set Torque Targets in the Wrench.
  • Ergonomically designed, Multi-Purpose Digital Torque Target Toque perfect for control and apply measured torque in industrial, HVAC, automotive and aerospace applications.
  • Meets or exceeds ASME B107. 14-2004, ISO 6789 standards - Individually Calibrated Certificate of Calibration. Uses 2x AAA Batteries (INCLUDED)
  • Constructed from high quality stainless steel and industrial plastic. This electric torque wrench comes with a protective case that shield against wear & tear to deliver long lasting performance.
Bestseller No. 8
etoolab 1/2 Drive Click Torque Wrench Dual-Range【10-170.0ft.lb/10-227Nm】±3% Precision Torque Wrench 1/2 Drive, 72 Tooth Dual-Direction Adjustable Torque Wrench for Bicycle, Moto and Car Maintenance
  • 🔧【𝐌𝐢𝐥𝐢𝐭𝐚𝐫𝐲-𝐠𝐫𝐚𝐝𝐞 𝐒𝐭𝐞𝐞𝐥】ETOOLAB torque wrench utilizes military-grade steel as its base material, coupled with professional surface rust protection methods tailored to usage habits. While ensuring user comfort, it enhances product strength, wear resistance, and rust resistance. offers a more comfortable experience and a longer lifespan!
  • 👍【𝐄𝐚𝐬𝐲-𝐭𝐨-𝐑𝐞𝐚𝐝】The scale of this 1/2 drive torque wrench is laser-engraved, using a black background with white markings. dinamometrica de 1/2 ensures clear and easy readability of the scale, even in sunlight. With a dual-scale design, users can conveniently read torque values in two different units according to their preferences, without the need for conversion!
  • ⚙️【±𝟑% 𝐏𝐫𝐞𝐜𝐢𝐬𝐢𝐨𝐧 & 𝐒𝐢𝐦𝐩𝐥𝐞 𝐋𝐨𝐜𝐤𝐢𝐧𝐠 𝐑𝐢𝐧𝐠】Our torque wrench 1/2 drive meets the high precision standard of ±3% and comes with a traceable serial certificate. You can use it with confidence! Moreover, its graduation ring is tightly locked, with smaller incremental values, ensuring precise and consistent torque output even after multiple uses. This reduces the hassle of frequent adjustments. It is undoubtedly an excellent tool for your work!
  • 🔊【𝐋𝐨𝐮𝐝 𝐂𝐥𝐢𝐜𝐤 𝐒𝐨𝐮𝐧𝐝】This torque wrenches has been upgraded to have a louder "Click" sound. We conducted over 25,000 tests to ensure that each product produces a click sound volume of no less than 45dB when the torque value exceeds 34 lbf·ft. When you hear the distinct click sound, it indicates that the preset torque has been reached, signaling you to stop applying force. You no longer need to worry about damaging your mechanical components.
  • 💯【𝐔𝐬𝐞𝐫-𝐅𝐫𝐢𝐞𝐧𝐝𝐥𝐲】Our torque wrench set features a 72-tooth dual-directional ratchet head, allowing for easy operation in both clockwise and counterclockwise directions. It is designed with an adjustable locking ring, making it effortless to adjust the preset torque value. Additionally, it includes a quick-release head design, allowing it to replace the wrench head accessories more easily!
Bestseller No. 9
TEKTON 3/8 Inch Drive Micrometer Torque Wrench (10-80 ft.-lb.) | 24330
  • Includes 1-pc. 3/8 in. drive torque wrench; Storage case; Product manual with torque conversion chart
  • Wrench emits a click that can be heard and felt when the preset value is reached
  • Permanently marked, high-contrast dual-range scale is easy to read, even in low light
  • Reversible ratchet head drives in both directions and measures torque in clockwise direction
  • Durable all-steel construction has no plastic parts to break or wear out
Bestseller No. 10
TEKTON 1/4, 3/8, 1/2 Inch Drive Micrometer Torque Wrench Set (3-Piece) | TRQ99901
  • Includes 1-pc. 1/4 in. drive micrometer torque wrench (20-200 in.-lb.) with storage case and product manual; 1-pc. 3/8 in. drive micrometer torque wrench (10-80 ft.-lb.) with storage case and product manual; 1-pc. 1/2 in. drive micrometer torque wrench (25-250 ft.-lb.) with storage case and product manual
  • Wrenches emit a click that can be heard and felt when the preset value is reached
  • Permanently marked, high-contrast dual-range scale is easy to read, even in low light
  • Reversible ratchet heads drive in both directions and measure torque in clockwise direction
  • Durable all-steel construction has no plastic parts to break or wear out

Last update on 2024-03-24 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

 


Leave a Comment

Share to...