SB-22-00-013 – Power Windows May Pinch – 2017-2022 Tesla

September 19, 2022 NHTSA CAMPAIGN NUMBER: 22V702000

Power Windows May Pinch/FMVSS 118

A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

 

NHTSA Campaign Number: 22V702

Manufacturer TeslaeBay logo, Inc.

Components VISIBILITY

Potential Number of Units Affected 1,096,762

 

Summary

TeslaeBay logo, Inc. (TeslaeBay logo) is recalling certain 2017-2022 Model 3, 2020-2021 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, “Power-Operated Window Systems.”

 

Remedy

TeslaeBay logo will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact TeslaeBay logo customer service at 1-877-798-3752. TeslaeBay logo’s number for this recall is SB-22-00-013.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Tesla has a Recall

 


Condition

Certain model year 2021-2022 Model S and Model X vehicles, model year 2017-2022 Model 3 vehicles, and model year 2019-2022 Model Y vehicles may require a vehicle software update to ensure that the automatic window reversal system complies with regulatory standards.

 

Correction

Inspect the vehicle software version, and if necessary, update the vehicle software to version 2023.2.12 or later.

 

Procedure

On the vehicle touchscreen, touch Controls (vehicle icon) > Software, and then scroll down to display the vehicle software version.

  • If the vehicle is operating with software version 2.12 or later, no further action is necessary. Use correction code S012270002.
  • If the vehicle is operating with a software version earlier than 2.12, update to version 2023.2.12 or later (refer to Service Manual procedure 00020003; Model S , Model X , Model 3, Model Y). Use correction code S022270002.

 


Chronology :

– During conformity of production testing conducted from August 19, 2022, through August 23, 2022, TeslaeBay logo technicians identified window automatic reversal system performance that had greater than expected variations in response to pinch detection.

– Immediately, on August 23, 2022, TeslaeBay logo conducted additional compliance tests on multiple samples of each model using various window positions, multiple spring rates and gap designations to address the concern. This testing concluded on September 5, 2022.

– From September 5, 2022, to September 11, 2022, TeslaeBay logo analyzed and validated test results through log analysis (current draw and encoder count) and confirmation of repeatability within test set-ups and test execution.

– On September 12, 2022, TeslaeBay logo determined that the pinch detection and retraction performance in the test results exceeded the requirements of FMVSS 118, Section 5 (automatic reversal systems), depending on spring force and rod configuration. Accordingly, TeslaeBay logo made a determination to issue a voluntary recall.

– Beginning on September 13, 2022, vehicles in production and in pre-delivery containment received a firmware release that sets power operated window operation to the requirements specified in FMVSS 118, Section 4.

– As of September 16, 2022, TeslaeBay logo is not aware of any warranty claims, field reports, crashes, injuries, or deaths related to this condition.

 


12 Affected Products

Vehicles

MAKEMODELYEAR
TESLAeBay logoMODEL 32017-2022
TESLAeBay logoMODEL S2021-2022
TESLAeBay logoMODEL X2021-2022
TESLAeBay logoMODEL Y2020-2021

 


12 Associated Documents

Recall Acknowledgement

RCAK-22V702-7969.pdf 745.291KB

 


Noncompliance Notice 573 Report

RCLRPT-22V702-4365.PDF 244.591KB

 


Recall 573 Report-Amendment 1 – 09/22/2022

RCLRPT-22V702-6907.PDF 244.592KB

 


Recall 573 Report-Amendment 2 – 10/21/2022

RCLRPT-22V702-6621.PDF 216.138KB

 


Recall 573 Report-Amendment 3 – 11/01/2022

RCLRPT-22V702-6216.PDF 216.304KB

 


Email Communication to Rental Companies

RMISC-22V702-4358.pdf 77.886KB

 


Interim Owner Notification Letter(Part 577)

RIONL-22V702-6217.pdf 71.503KB

 


Remedy Instructions and TSB

RCRIT-22V702-5192.pdf 79.858KB

 


Owner Notification Letter(Part 577)

RCONL-22V702-3383.pdf 106.282KB

 


Owner Notification Letter(Part 577) – PR

RCONL-22V702-1819.pdf 108.217KB

 


Recall Quarterly Report #1, 2023-1

RCLQRT-22V702-5981.PDF 211.144KB

 


Recall Quarterly Report #2, 2023-2

RCLQRT-22V702-5677.PDF 211.244KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V702&docType=RCL

 


 

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