SB-22-20-004 – Seat Belt Buckle, Anchor Incorrectly Reassembled – 2017-2022 Tesla Model 3

October 21, 2022 NHTSA CAMPAIGN NUMBER: 22V798000

Seat Belt Buckle, Anchor Incorrectly Reassembled

An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.

 

NHTSA Campaign Number: 22V798

Manufacturer TeslaeBay logo, Inc.

Components SEAT BELTS

Potential Number of Units Affected 24,064

 

Summary

TeslaeBay logo, Inc. (TeslaeBay logo) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat

belt anchor may have been incorrectly reassembled during vehicle service.

 

Remedy

TeslaeBay logo Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact TeslaeBay logo customer service at 1-877-798-3752. TeslaeBay logo’s number for this recall is SB-22-20-004.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Tesla has a Recall

 


This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. TeslaeBay logo, Inc. has decided that a defect, which relates to motor vehicle safety exists in certain Model Year 2017-2022 Model 3 vehicles. Our records show that you are the owner of a vehicle affected by this action.

 

REASON FOR THIS RECALL

Servicing certain components in Model 3 vehicles requires disassembly of the second-row left-hand seat belt buckle and center seat belt anchor, both of which are fastened with the same bolt. One or both components may have been incorrectly reassembled during a service action. A seat belt buckle or a seat belt anchor that is not fastened to correct specifications may result in the seat belt system not performing as designed in a crash, which may increase the risk of an injury.

 

WHAT TESLAeBay logo WILL DO

At no charge to you, TeslaeBay logo Service will inspect the second-row left seat belt buckle and center seat belt anchor and, where necessary, reassemble and fasten the components to correct specifications.

 

WHAT YOU SHOULD DO

Please schedule a service appointment through your TeslaeBay logo mobile app. Alternatively, if you wish to contact your nearest TeslaeBay logo Service Center or require technical assistance, please visit www.tesla.com/findus or call 1-877-79TESLA (1-877-798-3752). For awareness, the inspection will take only a few minutes, and reassembly of the seat belt buckle and/or anchor, if necessary, will take approximately 5 minutes. The inspection and the repair may be completed by TeslaeBay logo Mobile Service where available.

If you previously paid for a repair that addresses the recall described in this notice, you may be eligible for a refund. To verify eligibility and learn how to request a refund, please contact TeslaeBay logo online by visiting www.teslaeBay logo.com/support/ contact or by calling 1-877-79-TESLAeBay logo (or 1-877-798-3752). Additional detail can be found in our General Recall Reimbursement Plan, which is available online at https://www.teslaeBay logo.com/sites/default/files/downloads/teslaeBay logo-recallreimbursement-plan.pdf.

If you believe that TeslaeBay logo has failed or is unable to remedy this defect without charge or within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590, by calling 1-888-327-4236 (TTY: 1-800-424-9153), or by visiting www.safercar.gov.

Federal law requires any lessor who receives a notification of a noncompliance or safety-related defect determination pertaining to any leased motor vehicle to send the notice to the lessee within 10 days.

If you no longer own the vehicle, update vehicle ownership in your TeslaeBay logo Account. For more details adding or removing vehicles from your TeslaeBay logo Account, visit www.teslaeBay logo.com/support/account-support#add-remove-products

 


SB-22-20-004
October 27, 2022

Inspect 2nd Row Seat Belt and Buckle Stacking

 

Condition

Some Model 3 vehicles may require the second-row center seat belt anchor and LH seat buckle bracket to be reassembled to TeslaeBay logo specifications.

 

Correction

Inspect the vehicle for symptoms related to the condition. If symptoms are present, correct the stacking of the center seat belt anchor and LH seat buckle bracket.

Correction Description CorrectionTime
Inspect 2nd Row Seat Belt And Buckle Stacking; No Correction RequiredS0122200040.1
Inspect And Correct 2nd Row Seat Belt And Buckle StackingS0222200040.1

 

Part If Necessary

Part NumberDescriptionQuantity
1117252-00-ABOLT,HF,M12X40,STL[109],ZN,ADH,MAT1

 

This part number was current at the time of publication. Use the revisions listed or later, unless otherwise specified in the Parts Catalog.

 

Inspect Seat Belt and Buckle Stacking

1. Remove the 2nd row lower seat cushion (refer to Service Manual procedure 13051002).

2. Verify that the 2nd row center seat belt anchor is not free floating (Figure 1), or โ€œhookedโ€ onto the 2nd row LH seat buckle harness (Figure 2).

  • If either of these conditions exist, go to the โ€œCorrect Seat Belt and Buckle Stackingโ€ section of this document.
  • If none of these conditions exist, go to the next step.

 

3. Inspect the stacking of the 2nd row center seat belt and the 2nd row LH seat buckle:

a. Verify that the 2nd row center seat belt is without twists, and lays flat against the 2nd row seat back with the tongue pointing forward(Figure 3).

 

b. Verify the 2nd row center seat belt anchor has the belt to the RH side and is on top of the 2nd row LH inner penthouse rail (Figure 4).

 

c. Verify the 2nd row LH seat buckle bracket is on top of the 2nd row center seat belt anchor, and the guide pin of the bracket is aligned in the slot of the anchor (Figure 5)

 

d. Verify the guide pin of the 2nd row LH seat buckle bracket enters the hole in the 2nd row LH inner penthouse rail (Figure 6).

 

e. If:

  • Any one of these conditions does not exist, go to the โ€œCorrect Seat Belt and Buckle Stackingโ€ section of this document.
  • All of these conditions exist, go to the next step.

4. Tighten the bolt that attaches the seat buckle bracket, the seat belt anchor, and the inner penthouse rail to the body (torque 40 Nm) (Figure 7).

 

5. Install the 2nd row lower seat cushion (refer to Service Manual procedure 13051002).

6. Discontinue this bulletin and use correction code S012220004.

 

Correct Seat Belt and Buckle Stacking

 NOTE: Review this video to see the proper stacking of the seat belt anchor and the seat buckle bracket.

1. Remove and discard the bolt that attaches the 2nd row LH seat buckle to the body, and separate the buckle bracket from the 2nd row center seat belt anchor from the 2nd row LH inner penthouse rail (Figure 8).

 

2. Set the 2nd row center seat belt anchor onto the 2nd row LH inner penthouse rail, with the belt to the RH side (Figure 9).

NOTE: Make sure that the belt is not twisted, and lays flat against the 2nd row seat back with the tongue pointing forward (Figure 10).

 

3. Set the guide pin of the 2nd row LH seat buckle bracket into the hole of the 2nd row LH inner penthouse rail, and pivot the bracket down onto the anchor, aligning the guide pin to the slot in the anchor (Figure 11).

 

4. Install a new bolt to attach the seat buckle bracket, the seat belt anchor, and the inner penthouse rail to the body (torque 40 Nm) (Figure 12).

 

5. Install the 2nd row lower seat cushion (refer to Service Manual procedure 13051002).

6. Use correction code S022220004.

 


Inspect Seat Belt and Buckle Stacking

 


Chronology :

– In August 2022, TeslaeBay logo investigated incidents in which customers or service technicians identified the second-row center seat belt anchor not being secured after service repairs that required disassembly and reassembly of the component.

– From August 15 through September 30, 2022, TeslaeBay logo investigated repair orders and correction codes specific to service procedures that required the joint in question to be disassembled and reassembled. Based on this review, 105 occurrences of incorrect reassembly in the United States were confirmed.

– From October 3 through October 13, 2022, TeslaeBay logo Service and Engineering jointly analyzed the acquired data set, impacted services centers, and related correction codes.

– On October 14, 2022, TeslaeBay logo completed its investigation and confirmed the suspected root cause, risk assessment, and affected vehicle population. A recall determination was made on the same day.

– As of October 19, 2022, TeslaeBay logo identified 105 service repairs, including warranty claims, and no field reports for U.S. vehicles that are related to or may be related to this condition. TeslaeBay logo is not aware of any crashes, injuries, or deaths related to this condition.

 


6 Affected Products

Vehicle

MAKEMODELYEAR
TESLAeBay logoMODEL 32017-2022

 


8 Associated Documents

Recall Acknowledgement

RCAK-22V798-5607.pdf 821.528KB

 


Defect Notice 573 Report

RCLRPT-22V798-9487.PDF 214.025KB

 


Remedy Instructions and TSB

RCRIT-22V798-1443.pdf 533.276KB

 


Owner Email Notice

RMISC-22V798-8635.pdf 122.708KB

 


Owner Notification Letter(Part 577)

RCONL-22V798-9791.pdf 20.884KB

 


Recall Quarterly Report #1, 2022-4

RCLQRT-22V798-1354.PDF 211.143KB

 


Recall Quarterly Report #2, 2023-1

RCLQRT-22V798-9004.PDF 211.24KB

 


Recall Quarterly Report #3, 2023-2

RCLQRT-22V798-7486.PDF 211.328KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V798&docType=RCL

 


 

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