November 1, 2022 NHTSA CAMPAIGN NUMBER: 22E092000
Incorrect Side View Mirrors Installed/FMVSS 111
When using the incorrect mirrors, the driver may misjudge the distance of other vehicles, increasing the risk of a crash.
NHTSA Campaign Number: 22E092
Manufacturer Tesla
, Inc.
Components VISIBILITY
Potential Number of Units Affected 53
Summary
Tesla, Inc. (Tesla) is recalling certain 2021 Model S exterior side rearview mirrors, part numbers: 1622232-00-B and 1622233-00-B. The driver side exterior rearview mirrors are convex (curved glass) and the passenger side mirrors do not include the “Objects in Mirror Are Closer Than They Appear” etched warning. As such, these mirrors fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”
Remedy
Tesla Service will replace the mirrors, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-22-12-002.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Tesla has a Recall
SB-22-12-002
November 23, 2022
Inspect Door Mirror Glass
Recall Bulletin: Recall Bulletins are mandatory service procedures that, unless they can be completed via a firmware update that a customer installs through the normal course of ownership, must be carried out by Tesla-certified Service Centers. Recall work performed by uncertified technicians could lead to unsafe conditions or voided warranty provisions.
Condition
Certain 2021+ Model S vehicles may have received an incorrect left-hand side (LH) and/or right-hand side (RH) door mirror glass during a post-delivery service visit.
Correction
Inspect the LH and RH door mirror glass for symptoms related to the condition. If symptoms are present, replace the LH and/or RH door mirror assemblies.
| Part Number | Description | Quantity |
| 1613819-00-F | EXT MIRROR ASSY PREM DOM LEFT HAND | 1 |
| 1613820-00-F | EXT MIRROR ASSY PREM DOM RIGHT HAND | 1 |
Procedure
1. Place the straight edge of a small trim tool on the LH door mirror glass (Figure 1).
CAUTION: Be careful not to damage the mirror during inspection.
- If the trim tool sits flush to the glass (Figure 2), the LH door mirror glass is flat. No repairs are needed.
- If the trim tool wobbles or does not sit flush to the glass (Figure 3), the LH door mirror glass is convex. Replace the LH door mirror assembly (refer to Service Manual procedure 12091102).
2. Inspect the RH door mirror glass.
- If the RH door mirror glass contains the text, “OBJECTS IN MIRROR ARE CLOSER THAN THEY APPEAR” (Figure 4), no repairs are needed.
- If the RH door mirror glass does not contain the text, “OBJECTS IN MIRROR ARE CLOSER THAN THEY APPEAR” (Figure 5), replace the RH door mirror assembly (refer to Service Manual procedure 12091102).
NHTSA Recall No: 22E-092
Dear Tesla Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Tesla, Inc. has decided that certain Model Year 2021-2022 Model S vehicles fail to conform to Federal Motor Vehicle Safety Standard (“FMVSS”) No. 111 “Rear Visibility.” Our records show that you are the owner of a vehicle affected by this action.
REASON FOR THIS RECALL
On certain affected vehicles the driver’s side and passenger’s side mirrors intended for foreign markets were installed in error on US vehicles during service visits. This occurred due to an error in the parts ordering system that allowed ordering and consumption of the incorrect parts in the United States. These installed side view mirrors are not compliant with federal regulations (FMVSS 111). A noncompliant mirror may cause a driver to misinterpret the field of view, which could increase the risk of a collision.
WHAT TESLA WILL DO
At no charge to you, Tesla Service will inspect and replace the recalled mirrors with mirrors that comply with FMVSS111.
WHAT YOU SHOULD DO
Please schedule a service appointment through your Tesla mobile app. Alternatively, if you wish to contact your nearest Tesla Service Center or require technical assistance, please visit www.tesla.com/findus or call 1-877-79TESLA (1-877-798-3752). For awareness, the inspection will take only a few minutes, and replacement of the mirrors, if necessary, will take approximately 30 minutes. The repair and the inspection may be completed by Tesla Mobile Service where available.
If you previously paid for a repair that addresses the recall described in this notice, you may be eligible for a refund. To verify eligibility and learn how to request a refund, please contact Tesla online by visiting www.tesla.com/support/ contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Additional detail can be found in our General Recall Reimbursement Plan, which is available online at https://www.tesla.com/sites/default/files/downloads/tesla-recallreimbursement-plan.pdf.
If you believe that Tesla has failed or is unable to remedy this defect without charge or within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590, by calling 1-888-327-4236 (TTY: 1-800-424-9153), or by visiting www.safercar.gov.
Federal law requires any lessor who receives a notification of a noncompliance or safety-related defect determination pertaining to any leased motor vehicle to send the notice to the lessee within 10 days.
If you no longer own the vehicle, update vehicle ownership in your Tesla Account. For more details adding or removing vehicles from your Tesla Account, visit www.tesla.com/support/account-support#add-remove-products.
Thank you for being a Tesla customer. We are committed to ensuring that your vehicle provides the highest possible level of safety.
TESLA, INC.
Chronology :
– In August 2022, Tesla was made aware of a forum post in which a customer identified receiving a side view mirror for European market consumption during a service visit in the United States for his vehicle, which was manufactured for, delivered and operated in the United States.
– From August 10 through October 6, 2022, Tesla investigated service parts ordering histories and distribution of the suspect part numbers within the service channels.
– From October 6 through October 21, 2022, Tesla investigated and determined consumption of 53 of the suspect part numbers during service visits of US vehicles.
– On October 25, 2022, Tesla determined that the EU side mirrors that were consumed in the US market during service visits were not compliant with FMVSS 111. Accordingly, Tesla made a determination to voluntarily recall the mirrors.
– As of October 25, 2022, Tesla is not aware of any warranty claims, field reports, crashes, injuries, or deaths related to this condition.
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| TESLA | MODEL S | 2021 |
Equipment
8 Associated Documents
Noncompliance Notice 573 Report
RCLRPT-22E092-2930.PDF 216.04KB
Recall Acknowledgement
RCAK-22E092-2706.pdf 651.349KB
Remedy Instructions and TSB
RCRIT-22E092-9934.pdf 387.542KB
Owner Notification Letter(Part 577)
RCONL-22E092-4068.pdf 100.124KB
Recall Quarterly Report #1, 2022-4
RCLQRT-22E092-0080.PDF 211.138KB
Recall Quarterly Report #2, 2023-1
RCLQRT-22E092-6537.PDF 211.238KB
Recall Quarterly Report #3, 2023-2
RCLQRT-22E092-8780.PDF 211.319KB
Recall Quarterly Report #4, 2023-3
RCLQRT-22E092-9746.PDF 211.558KB
Latest Recalls Documents
No products found.
SEOCONTENT-START
SB-22-12-002 Page 1 of 3
Tesla, Inc.
ulletin
Inspect Door Mirror Glass SB-22-12-002
November 23, 2022
Classification Section/Group Mobile Service Configuration Recall Bulletin Model Year Model
2022 Model S 12 – Exterior Fittings Country/Region
United States Can Perform (where permitted)
Build Location
Fremont All The model(s) and model year(s) listed are a general approximation of the affected VIN list. Refer to the VIN/Bulletin Tracker or Customer/Vehicle profile to determine applicability of this bulletin for a particular vehicle. Recall Bulletin: Recall Bulletins are mandatory service procedures that, unless they can be completed via a firmware update that a customer installs through the normal course of ownership, must be carried out by Tesla-certified Service Centers. Recall work performed by uncertified technicians could lead to unsafe conditions or voided warranty provisions.
Condition
Certain 2021+ Model S vehicles may have received an incorrect left-hand side (LH) and/or right-hand side (RH) door mirror glass during a post-delivery service visit.
Correction
Inspect the LH and RH door mirror glass for symptoms related to the condition. If symptoms are present, replace the LH and/or RH door mirror assemblies. Correction Description Correction Time
Inspect LH And RH Door Mirror Glass; No Repairs Needed S012212002 0.05
Inspect LH And RH Door Mirror Glass; Replace LH Door Mirror Assembly S022212002 0.15
Inspect LH And RH Door Mirror Glass; Replace RH Door Mirror Assembly S032212002 0.15
Inspect LH And RH Door Mirror Glass; Replace LH And RH Door Mirror Assemblies S042212002 0.30 Part Number Description Quantity
If Necessary 1613819-00-F EXT MIRROR ASSY PREM DOM LEFT HAND 1
1613820-00-F EXT MIRROR ASSY PREM DOM RIGHT HAND 1
These part numbers were current at the time of publication. Use the revisions listed or later, unless
otherwise specified in the Parts Catalog. Procedure
1. Place the straight edge of a small trim tool on the LH door mirror glass (Figure 1). CAUTION: Be careful not to damage the mirror during inspection. • If the trim tool sits flush to the glass (Figure 2), the LH door mirror glass is flat. No repairs are needed.
• If the trim tool wobbles or does not sit flush to the glass (Figure 3), the LH door mirror glass is convex. Replace the LH door mirror assembly (refer to Service Manual procedure 12091102). Figure 1 Figure 2 – Top view: Mirror is flat Figure 3 – Top view: Mirror is convex SB-22-12-002 Page 2 of 3 SB-22-12-002 Page 3 of 3
For feedback on the accuracy of this document, email ServiceBulletinFeedback@tesla.com
2. Inspect the RH door mirror glass. • If the RH door mirror glass contains the text, “OBJECTS IN MIRROR ARE CLOSER THAN THEY APPEAR” (Figure 4), no repairs are needed.
• If the RH door mirror glass does not contain the text, “OBJECTS IN MIRROR ARE CLOSER THAN THEY APPEAR” (Figure 5), replace the RH door mirror assembly (refer to Service Manual procedure 12091102).
Figure 4 – Mirror has text Figure 5 – Mirror does not have text
**************************************************************************************************************
13101 Tesla Road
Austin, TX 78725
IMPORTANT SAFETY RECALL
<City, State, ZIP>
This notice applies to your vehicle,
NHTSA Recall No: 22E-092
Dear Tesla
Owner,This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Tesla
, Inc. hasdecided that certain Model Year 2021-2022 Model S vehicles fail to conform to Federal Motor Vehicle Safety
Standard (“FMVSS”) No. 111 “Rear Visibility.” Our records show that you are the owner of a vehicle affected by this
action.
REASON FOR THIS RECALL
On certain affected vehicles the driver’s side and passenger’s side mirrors intended for foreign markets were
installed in error on US vehicles during service visits. This occurred due to an error in the parts ordering system that
allowed ordering and consumption of the incorrect parts in the United States. These installed side view mirrors are
not compliant with federal regulations (FMVSS 111). A noncompliant mirror may cause a driver to misinterpret the
field of view, which could increase the risk of a collision.
WHAT TESLA
WILL DOAt no charge to you, Tesla
Service will inspect and replace the recalled mirrors with mirrors that comply withFMVSS111.
WHAT YOU SHOULD DO
Please schedule a service appointment through your Tesla
mobile app. Alternatively, if you wish to contact yournearest Tesla
Service Center or require technical assistance, please visit www.tesla.com/findus or call 1-877-79-TESLA
(1-877-798-3752). For awareness, the inspection will take only a few minutes, and replacement of themirrors, if necessary, will take approximately 30 minutes. The repair and the inspection may be completed by Tesla
Mobile Service where available.
If you previously paid for a repair that addresses the recall described in this notice, you may be eligible for a refund.
To verify eligibility and learn how to request a refund, please contact Tesla
online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA
(or 1-877-798-3752). Additional detail can be found in our General RecallReimbursement Plan, which is available online at https://www.tesla
.com/sites/default/files/downloads/tesla-recallreimbursement-plan.pdf.
If you believe that Tesla
has failed or is unable to remedy this defect without charge or within a reasonable time, youmay submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey
Avenue SE, Washington, DC 20590, by calling 1-888-327-4236 (TTY: 1-800-424-9153), or by visiting
www.safercar.gov.
Federal law requires any lessor who receives a notification of a noncompliance or safety-related defect
determination pertaining to any leased motor vehicle to send the notice to the lessee within 10 days.
If you no longer own the vehicle, update vehicle ownership in your Tesla
Account. For more details adding orremoving vehicles from your Tesla
Account, visit www.tesla.com/support/account-support#add-remove-products.Thank you for being a Tesla
customer. We are committed to ensuring that your vehicle provides the highest possible level of safety.TESLA
, INC.**************************************************************************************************************OMB Control No.: 2127-0004Part 573 Safety Recall Report 22E-092
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Tesla
, Inc. NOV 01, 2022 NHTSA Recall No. : 22E-092 Manufacturer Recall No. : SB-22-12-002 Manufacturer Information :Manufacturer Name : Tesla
, Inc.Address : 1 Tesla
RoadAustin TX 78725 Company phone : 6506815000
Population :
Number of potentially involved : 53 Estimated percentage with defect : 100 %
Equipment Information : Brand / Trade 1 :
Model : Tesla
2021+ Model S driver’s side outside rearview mirror Part No. : 1622232-00-B Size : NR Function : NR
Descriptive Information : Recalled parts include driver’s side outside rearview convex mirrors that were intended for foreign markets where such mirrors are allowed. The parts were installed in error on US Model S vehicles during post-delivery service visits due to an error in the service parts catalog and parts ordering system that allowed ordering and consumption of the parts in the United States. Affected parts were identified based on Tesla
Service records indicating such consumption. Because the condition was introduced by consumption of the parts in post-delivery service instead of production, the “production dates” above reflect the dates during which incorrect consumption occurred. Production Dates : OCT 22, 2021 – SEP 01, 2022 Part 573 Safety Recall Report 22E-092 Page 2 Brand / Trade 2 :Model : Tesla
2021+ Model S passenger side outside rearview mirror Part No. : 1622233-00-B Size : NR Function : NR
Descriptive Information : Recalled parts include passenger side outside rearview convex mirrors that were intended for foreign markets and do not include the words “Objects in Mirror Are Closer Than They Appear” on the mirror. The parts were installed in error on US Model S vehicles during post-delivery service visits due to an error in the service parts catalog and parts ordering system that allowed ordering and consumption of the parts in the United States. Affected parts were identified based on Tesla
Service records indicating such consumption. Because the condition was introduced by consumption of the parts in post-delivery service instead of production, the “production dates” above reflect the dates during which incorrect consumption occurred.Production Dates : SEP 22, 2021 – DEC 31, 2021 Description of Noncompliance : Description of the Noncompliance : Affected driver’s side outside rearview mirrors are convex mirrors that do not comply with FMVSS 111, Section 5.2,1, which prohibits the driver’s side outside rearview mirrors from being convex. Affected passenger side outside rearview mirrors are convex mirrors that do not comply with FMVSS 111, Section 5.4.2, because they do not include the following warning etched on the mirror: “Objects in Mirror Are Closer Than They Appear.” FMVSS 1 : 111 – Rear visibility FMVSS 2 : NR
Description of the Safety Risk : A mirror that does not comply with FMVSS 111 could cause a driver to
misinterpret the mirror’s field of view, which could increase the risk of a collision.
Description of the Cause : Side view mirrors designated for foreign markets were inadvertently made available to service teams ordering for U.S. market consumption, resulting in consumption during service visits of US vehicles. Identification of Any Warning
that can Occur : The convex shape of the driver’s side mirror causes a reflection and field of view that is visibly discernable from the required flat mirror. The absence of the required warning text on the passenger side mirror is also visibly detectable. Involved Components : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22E-092 Page 3 Component Name : EXT.MIRROR ASSY PREM EXP, LH MS P2
Component Description : SIDE VIEW MIRROR, LH Component Part Number : 1622232-00-B Component Name : EXT.MIRROR ASSY PREM EXP, RH MS P2
Component Description : SIDE VIEW MIRROR, RH Component Part Number : 1622233-00-B Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
– In August 2022, Tesla
was made aware of a forum post in which a customer identified receiving a side view mirror for European market consumption during a service visit in the United States for his vehicle, which was manufactured for, delivered and operated in the United States. – From August 10 through October 6, 2022, Tesla investigated service parts ordering histories and distribution of the suspect part numbers within the service channels. – From October 6 through October 21, 2022, Tesla investigated and determined consumption of 53 of the suspect part numbers during service visits of US vehicles. – On October 25, 2022, Tesla determined that the EU side mirrors that were consumed in the US market during service visits were not compliant with FMVSS 111. Accordingly, Tesla made a determination to voluntarily recall the mirrors. – As of October 25, 2022, Tesla is not aware of any warranty claims, field reports, crashes, injuries, or deaths related to this condition. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22E-092Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : At no cost to the customer, Tesla
will replace the recalled mirrors with mirrors that comply with FMVSS 111. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production :Customers who paid to purchase either of the recalled mirrors may be eligible for reimbursement per Tesla
’s General Recall Reimbursement Plan.The remedy part for the recalled driver’s side outside rearview mirror is not convex and complies with FMVSS 111. The remedy part for the passenger side outside rearview mirror is convex and complies with FMVSS 111, including the following warning etched on the mirror: “Objects in Mirror Are Closer Than They Appear.”
No correction is needed in production. However, the Tesla
Service parts catalog was updated, and additional measures were implemented in the parts ordering system to prevent U.S. service teams from ordering and consuming outside rearview mirrors that do not comply with FMVSS 111. Recall Schedule :Description of Recall Schedule : All Tesla
stores and service centers will be notified about this recall on orshortly after November 3, 2022. Owner notification letters will be mailed in accordance with 49 C.F.R. § 577.7.
Planned Dealer Notification Date : NOV 03, 2022 – NOV 03, 2022
Planned Owner Notification Date : DEC 31, 2022 – DEC 31, 2022 Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR Address : NR
NR Country : NR Company Phone : NR
* NR – Not ReportedSEOCONTENT-END
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